Distribute products or services to customers

Jan 7, 2011Download as DOCX, PDF0 likes115 views

This job involves distributing products and services to customers, resolving any customer complaints, and monitoring customer preferences to determine the focus of sales efforts. The role also plans advertising campaigns and represents companies at trade meetings to promote products.

11525253143250<br />Distribute products or services to customers. <br />Resolve customer complaints. <br />Monitor customer preferences to determine focus of sales efforts. <br />Plan advertising campaigns. <br />Represent companies at trade meetings to promote products. <br />

1) The document discusses various performance measurement categories including effectiveness, efficiency, timeliness, productivity, quality, and safety. 2) It provides tips for successful sales calls including getting the customer to identify problems, value in solutions, and agreeing the proposed solution provides value. 3) Additional sales techniques are outlined such as saying what you can do, ensuring customer satisfaction, and following up on issues and due dates. 4) The difference between leadership and management is explained as leadership sets new direction while management controls resources to achieve established plans. Both are needed for success.

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