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Doc talk final
- 2. WHAT MAKES DOCTALK DIFFERENT FROM OTHER CRM SYSTEMS? DocTalk is a unique but powerful CRM solution created to meet the unique needs of smaller private practices thus priced accordingly. Has an integrated iPhone/android app for your customers to use allows for direct messaging through the application on your customers phone rather than through email helping to maintain relationships. Of course email is always an option. DocTalk is HIPAA Compliant out of the box. DocTalk allows for customization to meet the specific needs of smaller practices, comes standard with different design view, templates, and built in medical specialty features. DocTalk is not meant to replace the software you have in place but to enhance it. Will work with any EMR/EHR system you have in place.
- 3. HOW DO I KNOW DOCTALK IS RIGHT FOR ME? Are you a practice of 25 physicians or less? Do you feel like you are at disadvantage because you cant afford the technology that larger practices use? Are you just starting your own practice and looking to gain and maintain customers? Are you doctor that feels that you arent very good with technology but need something to maintain to help retain customer relations? If the answer is yes to any of the above - DocTalk was made specifically for you!
- 4. DOCTALK HAS EVERYTHING YOUR STANDARD CRM COMES WITH AND MORE! Comes with standard features such as: Appointment scheduling Automated reminders Marketing Automation Integrated analytics Campaign management List management/master data management Lead generation and follow-up tracking But wait there is more.
- 5. DOCTALK IPHONE & ANDROID APPLICATION The single best part about DocTalk is that it comes with an Iphone and Android App that customers can download directly on to their phone or tablet! When customers come in to see you, tell them to download your app that can be customized with your practices information. If the customer choices to download the free app you are immediately capturing them as a customer and can use you CRM to push messages, medical info, take your medicine reminders, and more directly through the application. The application on the customers device is a constant reminder of your practice, allows for you to communicate with automated messages, direct chat, and allows your customer to store all their medical info in one place.
- 6. A GREAT EXAMPLE OF DOCTALK IN ACTION! You can use your CRM to pull a list of all customers that havent been to see you in a year and are due for a checkup. DocTalk can then automate a message that gets pushed through the application to the mobile device of the customer, reminding them of a checkup AND offering them your calendar with times they can schedule the appointment. Allowing them to do this directly through the application without ever having to speak with you. Customers can also do other great things through the DocTalk application like set reminders to take their meds, request medical info from their doctor, or even directly chat with their doctor or administrative staff. Email is built into DocTalk as well but is not always in effective way of communication with your doctor. This application puts all of your medical info and needs at once source and opens up a direct gateway for communication with your doctor- often resulting in direct feedback.
- 7. DEMO REQUEST AN APPOINTMENT
- 8. DEMO DOCTORS OFFICE RESPONDS TO REQUEST
- 9. DEMO ADD APPOINTMENT TO YOUR CALENDAR
- 10. DEMO DOCTOR SEES SCHEDULE ON HIS IPAD
- 11. CUSTOMER FEEDBACK One customer, a PA in a small practice, thinks it would make it convenient for patients to make appointments. His main concern is that it needs to integrate well with their existing system. He is also concerned that it needs to be HIPAA compliant. One customer, an acupuncturist, does not see the need for the product because he does not take very many patients a day.