The document provides an overview of a lecture on quality introduction, including defining quality as the degree to which a product or service meets customer requirements. It discusses the costs of quality, including the costs of conformance from quality activities and the typically higher costs of non-conformance from defects. The document outlines an exercise for students to discuss their understanding of quality in products versus services.
Services marketing focuses on advertising intangible transactions that provide value to customers, unlike product marketing. It involves identifying, communicating, and delivering value to customers in a way that benefits the organization and stakeholders. Services are usually intangible economic activities offered by one party to another that bring about desired results for recipients in exchange for money, time, and effort. Customers expect value from access to goods, labor, professional skills, facilities, networks, and systems through a service, but do not take ownership of physical elements.
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Project management involves planning and organizing resources to complete a task or project. It includes planning, initiating, executing, monitoring, and closing a project. There are several key characteristics of projects including being temporary, having defined goals and timelines, progressing through phases, and requiring cross-departmental collaboration. The five main phases of a project are initiation, planning, execution, monitoring and control, and closure. Cost-benefit analysis is used to analyze the potential costs and benefits of a project or decision to determine if it should be pursued.
Project management involves leading a team to achieve project goals within constraints like scope, time and budget. There are different approaches like critical path method, earned value management and iterative development. The typical project lifecycle includes initiating, planning, executing, monitoring and controlling, and closing phases. Project managers use tools like work breakdown structure and scheduling to plan and track progress.
Critical route approach is a technique for scheduling tasks based on interdependencies and resource constraints. The critical path is the sequence of tasks with no slack time. Critical chain project management prioritizes critical chain tasks and buffers resources to improve project throughput. Earned value management measures project progress in terms of work and cost. Iterative and incremental approaches are better for complex projects with uncertain requirements, breaking work into smaller iterations.
Project control involves managing a project to meet objectives within constraints like scope, time and budget. It aims to optimize resource allocation to meet predefined targets. The objective is to deliver a complete project that complies with the client's goals. Project control evolved from various fields including civil engineering and defense. It became a distinct discipline in the 1950s when mathematical scheduling models like CPM and PERT were developed. There are different types of project control tailored to different industries and project characteristics, but they all focus on meeting time, quality and cost objectives.
Project control involves leading a group to achieve project goals within constraints like scope, time and budget. The primary goal is to optimize resources to meet objectives. Objectives must guide all project decisions. Ill-defined goals harm decision making. A project has a temporary nature to create a product or service, in contrast to ongoing operations. Project management draws from fields like engineering and defense to coordinate complex initiatives.
Project management involves leading a team to achieve project goals within constraints like scope, time and budget. It aims to deliver a project that meets the client's objectives by shaping their needs to feasibly address their goals. As a discipline, it developed from fields like engineering and defense, with pioneers like Gantt creating planning tools and Fayol developing management principles. In the 1950s, mathematical models like Critical Path Method and Program Evaluation and Review Technique were developed to systematically plan and schedule complex projects.
Project management involves leading a group's work to achieve defined goals within constraints like scope, time and budget. The goals of project management are to deliver a complete project that meets the client's objectives and potentially reform the client's requirements to feasibly achieve those objectives. As a discipline, project management evolved from fields like civil engineering and defense contracting. It developed tools and techniques in the 1950s like Critical Path Method (CPM) and Program Evaluation and Review Technique (PERT) to schedule complex projects. There are many types of project management tailored to different industries and project sizes, but they all focus on delivering projects on time, within budget and to the required quality standards.
Project control involves managing a group's work to achieve project goals within constraints like scope, time and budget. The primary goal is to optimize resource allocation to meet targets, while the secondary goal is to deliver a complete project that meets the customer's objectives. Project control methods can be tailored to different project types based on length, nature, industry or area. Common to all project control types is a focus on delivering on time, within budget and according to quality standards.
Project control involves managing the work of a team to achieve all project goals within constraints like scope, time, and budget. The main goal is to produce a complete project that meets the client's objectives. Project control methods can be tailored to different project types, focusing on delivering on time, within budget, and to the required quality. Successful projects meet these triple constraints of time, cost, and quality.
Project management involves managing a team's work to achieve project goals within constraints like scope, time and cost. The primary objective is to deliver a complete project that meets the customer's requirements. There are different approaches to project management like critical path method, earned value management, and iterative development. Project management has evolved from various fields including civil engineering and defense, and two pioneers were Henry Gantt who developed the Gantt chart and Henri Fayol who established the five management functions.
Project management involves coordinating a team to complete tasks within constraints like scope, time and budget. The main goals are to optimize resource allocation and fulfill predefined objectives. Project management aims to deliver a complete project that meets the client's goals by shaping objectives to feasibly address targets. Approaches to project management include critical path method, earned value management, iterative development and lean project management.
Project management is the process of leading work to achieve goals within constraints like scope, time and budget. It has evolved from various fields including civil engineering and defense. Key aspects of project management include defining objectives, planning work breakdown structures and schedules, executing work, monitoring, controlling and closing projects. Different approaches exist like critical path method, earned value management and agile project management. Projects typically go through initiation, planning, execution, monitoring and closing phases.
Project management involves managing the work of a group to achieve defined objectives within constraints such as scope, time and budget. The primary goal is to optimize resource allocation and ensure objectives are met. Project managers use tools and techniques to break down projects into tasks and monitor their progress. Common approaches include critical path analysis, iterative development and lean project management. Successful projects are completed on time, within budget and meet quality standards.
Project management involves leading a team's work to achieve project goals within constraints like scope, time and budget. The goal is to provide a complete project that meets the customer's objectives. There are different approaches to project management like critical path method, earned value management and iterative development. Project managers use techniques and tools to initiate, plan, execute, monitor, control and close projects on time and within budget while meeting quality standards.
Project management involves planning and managing resources to complete a project within defined constraints such as scope, time and budget. The goal is to deliver a project that meets the client's objectives. There are various approaches to project management such as critical path method, iterative development and benefits realization management, which focuses on achieving the intended benefits of a project. Successful projects are completed on time, within budget and meet quality standards.
Project management involves leading a team to achieve project goals within constraints like scope, time and budget. A project is a temporary endeavor undertaken to create a unique product, service or result. There are different types and approaches to project management depending on the industry and nature of the project, but they all focus on delivering on time, within budget and to the required quality. Project managers use tools like work breakdown structures and scheduling methods to plan and track progress.
Project management involves leading a group's work to achieve project goals within constraints like scope, time and budget. The primary goal is to optimize resource allocation to meet predefined objectives. A project has a defined start and end, undertaken to create a product, service or result. There are various approaches to project management like focus on benefits realization, critical path method, iterative development and lean project management. Successful projects are completed on time, within budget and meet quality standards.
Project management involves leading a team to achieve project goals within constraints like scope, time and budget. The main goal is to deliver a complete project that meets the client's objectives. Project management aims to shape the client's needs to feasibly address their targets. A project is a temporary endeavor undertaken to create a unique product or service, with a defined start and end, to meet objectives within constraints. There are different types and approaches to project management depending on the industry and nature of the project.
Project management is the process of leading a team to achieve goals within constraints like scope, time and budget. It involves defining objectives, planning tasks, allocating resources, and monitoring progress to deliver a completed project that meets the client's needs. There are different approaches to project management depending on the type of project, such as construction, IT, or public works projects. Successful projects are completed on time, within budget, and meet agreed quality standards by balancing the triple constraints of time, cost and scope.
Project management involves leading a team to achieve project goals within constraints like scope, time and budget. It aims to deliver a project that meets the client's objectives by shaping their needs to feasibly address their goals. As a discipline, it developed from fields like engineering and defense, with pioneers like Gantt creating planning tools and Fayol developing management principles. In the 1950s, mathematical models like Critical Path Method and Program Evaluation and Review Technique were developed to systematically plan and schedule complex projects.
Project management involves leading a group's work to achieve defined goals within constraints like scope, time and budget. The goals of project management are to deliver a complete project that meets the client's objectives and potentially reform the client's requirements to feasibly achieve those objectives. As a discipline, project management evolved from fields like civil engineering and defense contracting. It developed tools and techniques in the 1950s like Critical Path Method (CPM) and Program Evaluation and Review Technique (PERT) to schedule complex projects. There are many types of project management tailored to different industries and project sizes, but they all focus on delivering projects on time, within budget and to the required quality standards.
Project control involves managing a group's work to achieve project goals within constraints like scope, time and budget. The primary goal is to optimize resource allocation to meet targets, while the secondary goal is to deliver a complete project that meets the customer's objectives. Project control methods can be tailored to different project types based on length, nature, industry or area. Common to all project control types is a focus on delivering on time, within budget and according to quality standards.
Project control involves managing the work of a team to achieve all project goals within constraints like scope, time, and budget. The main goal is to produce a complete project that meets the client's objectives. Project control methods can be tailored to different project types, focusing on delivering on time, within budget, and to the required quality. Successful projects meet these triple constraints of time, cost, and quality.
Project management involves managing a team's work to achieve project goals within constraints like scope, time and cost. The primary objective is to deliver a complete project that meets the customer's requirements. There are different approaches to project management like critical path method, earned value management, and iterative development. Project management has evolved from various fields including civil engineering and defense, and two pioneers were Henry Gantt who developed the Gantt chart and Henri Fayol who established the five management functions.
Project management involves coordinating a team to complete tasks within constraints like scope, time and budget. The main goals are to optimize resource allocation and fulfill predefined objectives. Project management aims to deliver a complete project that meets the client's goals by shaping objectives to feasibly address targets. Approaches to project management include critical path method, earned value management, iterative development and lean project management.
Project management is the process of leading work to achieve goals within constraints like scope, time and budget. It has evolved from various fields including civil engineering and defense. Key aspects of project management include defining objectives, planning work breakdown structures and schedules, executing work, monitoring, controlling and closing projects. Different approaches exist like critical path method, earned value management and agile project management. Projects typically go through initiation, planning, execution, monitoring and closing phases.
Project management involves managing the work of a group to achieve defined objectives within constraints such as scope, time and budget. The primary goal is to optimize resource allocation and ensure objectives are met. Project managers use tools and techniques to break down projects into tasks and monitor their progress. Common approaches include critical path analysis, iterative development and lean project management. Successful projects are completed on time, within budget and meet quality standards.
Project management involves leading a team's work to achieve project goals within constraints like scope, time and budget. The goal is to provide a complete project that meets the customer's objectives. There are different approaches to project management like critical path method, earned value management and iterative development. Project managers use techniques and tools to initiate, plan, execute, monitor, control and close projects on time and within budget while meeting quality standards.
Project management involves planning and managing resources to complete a project within defined constraints such as scope, time and budget. The goal is to deliver a project that meets the client's objectives. There are various approaches to project management such as critical path method, iterative development and benefits realization management, which focuses on achieving the intended benefits of a project. Successful projects are completed on time, within budget and meet quality standards.
Project management involves leading a team to achieve project goals within constraints like scope, time and budget. A project is a temporary endeavor undertaken to create a unique product, service or result. There are different types and approaches to project management depending on the industry and nature of the project, but they all focus on delivering on time, within budget and to the required quality. Project managers use tools like work breakdown structures and scheduling methods to plan and track progress.
Project management involves leading a group's work to achieve project goals within constraints like scope, time and budget. The primary goal is to optimize resource allocation to meet predefined objectives. A project has a defined start and end, undertaken to create a product, service or result. There are various approaches to project management like focus on benefits realization, critical path method, iterative development and lean project management. Successful projects are completed on time, within budget and meet quality standards.
Project management involves leading a team to achieve project goals within constraints like scope, time and budget. The main goal is to deliver a complete project that meets the client's objectives. Project management aims to shape the client's needs to feasibly address their targets. A project is a temporary endeavor undertaken to create a unique product or service, with a defined start and end, to meet objectives within constraints. There are different types and approaches to project management depending on the industry and nature of the project.
Project management is the process of leading a team to achieve goals within constraints like scope, time and budget. It involves defining objectives, planning tasks, allocating resources, and monitoring progress to deliver a completed project that meets the client's needs. There are different approaches to project management depending on the type of project, such as construction, IT, or public works projects. Successful projects are completed on time, within budget, and meet agreed quality standards by balancing the triple constraints of time, cost and scope.
1. Critical route method Main article: Critical direction method Critical course approach (CPM) is
an set of rules for determining the agenda for venture sports. It is the conventional manner used
for predictive-based task making plans. The CPM technique evaluates the sequence of sports, the
paintings effort required, the inter-dependencies, and the ensuing float time consistent with line
series to determine the specified assignment length. Thus, via definition, the essential path is the
pathway of duties on the community diagram that has no more time to be had (or little or no
greater time)."[23] Critical chain venture management Main article: Critical chain assignment
management Critical chain mission control (CCPM) is an application of the theory of constraints
(TOC) to making plans and handling projects and is designed to address the uncertainties
inherent in dealing with tasks, even as taking into consideration the restrained availability of
resources (physical, human abilities, in addition to management & help potential) had to execute
projects. The aim is to boom the float of initiatives in an business enterprise (throughput).
Applying the first 3 of the five focusing steps of TOC, the gadget constraint for all projects, in
addition to the resources, are diagnosed. To exploit the constraint, responsibilities at the essential
chain are given priority over all different sports. Finally, tasks are planned and managed to make
sure that the assets are equipped whilst the vital chain responsibilities must begin, subordinating
all different resources to the essential chain. Earned price management Main article: Earned fee
control Earned fee management (EVM) extends assignment management with strategies to
enhance venture monitoring. It illustrates challenge progress towards crowning glory in phrases
of labor and price (value). Earned Schedule is an extension to the principle and practice of EVM.
Iterative and incremental assignment management See also: Iterative and incremental
development In important studies of assignment control, it's been mentioned that phased
techniques aren't properly applicable for tasks that are large-scale and multi-enterprise,[24] with
undefined, ambiguous, or speedy-converting requirements,[25] or people with high ranges of
threat, dependency, and speedy-converting technologies.[26] The cone of uncertainty explains a
number of this as the making plans made on the initial segment of the mission suffers from a
high degree of uncertainty. This will become in particular true as software improvement is
regularly the conclusion of a new or novel product. These complexities are higher treated with a
extra exploratory or iterative and incremental method.[27] Several models of iterative and
incremental undertaking management have evolved, including agile task management, dynamic
systems development approach, severe project control, and Innovation Engineering®.[28] Lean
undertaking management Main article: Lean challenge control Lean undertaking management
makes use of the principles from lean production to awareness on delivering fee with less waste
and reduced time. Project lifecycle There are five levels to a venture lifecycle; called system
agencies. Each technique group represents a chain of inter-related tactics to control the paintings
through a series of wonderful steps to be completed. This form of task approach is regularly
referred to as "traditional"[29] or "waterfall".[30] The five procedure corporations are: Typical
development phases of an engineering task Initiating Planning Executing Monitoring and
Controlling Closing Some industries may also use versions of these mission stages and rename
them to better match the corporation. For instance, whilst working on a brick-and-mortar layout
and construction, initiatives will normally progress through ranges like pre-planning, conceptual
design, schematic layout, design improvement, creation drawings (or settlement files), and
creation management. While the phased technique works well for small, nicely-defined
initiatives, it often outcomes in challenge or failure on large projects, or those which can be
greater complex or have extra ambiguities, problems, and risks.[31] Process-based control Main
article: Process-based totally management The incorporation of process-based totally
2. management has been pushed via the usage of maturity models which include the OPM3 and the
CMMI (capability adulthood version integration; see Image:Capability Maturity Model.Jpg
Project manufacturing control Main article: Project production control Project production control
is the application of operations management to the delivery of capital initiatives. The Project
production management framework is based totally on a mission as a production device view, in
which a mission transforms inputs (uncooked materials, information, hard work, plant &
equipment) into outputs (items and services).[32] Product-based totally making plans Main
article: Product-based totally making plans Product-based making plans is a established method
to venture management, primarily based on identifying all of the products (challenge
deliverables) that make contributions to accomplishing the assignment targets. As such, it defines
a a hit assignment as output-orientated in place of hobby- or undertaking-oriented.[33] The
maximum common implementation of this approach is PRINCE2.[34] Process organizations The
assignment improvement levels[35] Traditionally (depending on what assignment control
technique is getting used), assignment control includes some of elements: 4 to five assignment
management procedure companies, and a control device. Regardless of the technique or
terminology used, the same simple project control processes or stages of improvement can be
used. Major system groups usually encompass:[36] Initiation Planning Production or execution
Monitoring and controlling Closing In task environments with a big exploratory detail (e.G.,
research and improvement), those ranges may be supplemented with selection points (pass/no
pass choices) at which the undertaking's continuation is debated and determined. An instance is
the Phase–gate model. Initiating Initiating process institution strategies[35] The initiating
procedures decide the nature and scope of the challenge.[37] If this stage isn't always done well,
it's miles not likely that the project could be successful in meeting the commercial enterprise’
needs. The key assignment controls wished here are an expertise of the enterprise environment
and ensuring that all essential controls are incorporated into the assignment. Any deficiencies
need to be said and a advice should be made to restore them. The beginning degree must
encompass a plan that encompasses the following areas. These areas may be recorded in a
sequence of documents known as Project Initiation documents. Project Initiation files are a chain
of planned files used to create an order at some point of the assignment. These have a tendency
to encompass: venture proposal (concept behind undertaking, usual goal, length) challenge scope
(challenge path and track) product breakdown shape (PBS) (a hierarchy of deliverables/outcomes
and components thereof) paintings breakdown shape (WBS) (a hierarchy of the wor