The document provides an overview of a lecture on quality introduction, including defining quality as the degree to which a product or service meets customer requirements. It discusses the costs of quality, including the costs of conformance from quality activities and the typically higher costs of non-conformance from defects. The document outlines an exercise for students to discuss their understanding of quality in products versus services.
Services marketing focuses on advertising intangible transactions that provide value to customers, unlike product marketing. It involves identifying, communicating, and delivering value to customers in a way that benefits the organization and stakeholders. Services are usually intangible economic activities offered by one party to another that bring about desired results for recipients in exchange for money, time, and effort. Customers expect value from access to goods, labor, professional skills, facilities, networks, and systems through a service, but do not take ownership of physical elements.
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Project management involves planning and organizing resources to complete a task or project. It includes planning, initiating, executing, monitoring, and closing a project. There are several key characteristics of projects including being temporary, having defined goals and timelines, progressing through phases, and requiring cross-departmental collaboration. The five main phases of a project are initiation, planning, execution, monitoring and control, and closure. Cost-benefit analysis is used to analyze the potential costs and benefits of a project or decision to determine if it should be pursued.
Project management involves leading a team to achieve project goals within constraints like scope, time and budget. There are different approaches like critical path method, earned value management and iterative development. The typical project lifecycle includes initiating, planning, executing, monitoring and controlling, and closing phases. Project managers use tools like work breakdown structure and scheduling to plan and track progress.
Critical route approach is a technique for scheduling tasks based on interdependencies and resource constraints. The critical path is the sequence of tasks with no slack time. Critical chain project management prioritizes critical chain tasks and buffers resources to improve project throughput. Earned value management measures project progress in terms of work and cost. Iterative and incremental approaches are better for complex projects with uncertain requirements, breaking work into smaller iterations.
Project control involves managing a project to meet objectives within constraints like scope, time and budget. It aims to optimize resource allocation to meet predefined targets. The objective is to deliver a complete project that complies with the client's goals. Project control evolved from various fields including civil engineering and defense. It became a distinct discipline in the 1950s when mathematical scheduling models like CPM and PERT were developed. There are different types of project control tailored to different industries and project characteristics, but they all focus on meeting time, quality and cost objectives.
Project control involves leading a group to achieve project goals within constraints like scope, time and budget. The primary goal is to optimize resources to meet objectives. Objectives must guide all project decisions. Ill-defined goals harm decision making. A project has a temporary nature to create a product or service, in contrast to ongoing operations. Project management draws from fields like engineering and defense to coordinate complex initiatives.
Project management involves leading a team to achieve project goals within constraints like scope, time and budget. It aims to deliver a project that meets the client's objectives by shaping their needs to feasibly address their goals. As a discipline, it developed from fields like engineering and defense, with pioneers like Gantt creating planning tools and Fayol developing management principles. In the 1950s, mathematical models like Critical Path Method and Program Evaluation and Review Technique were developed to systematically plan and schedule complex projects.
Project management involves leading a group's work to achieve defined goals within constraints like scope, time and budget. The goals of project management are to deliver a complete project that meets the client's objectives and potentially reform the client's requirements to feasibly achieve those objectives. As a discipline, project management evolved from fields like civil engineering and defense contracting. It developed tools and techniques in the 1950s like Critical Path Method (CPM) and Program Evaluation and Review Technique (PERT) to schedule complex projects. There are many types of project management tailored to different industries and project sizes, but they all focus on delivering projects on time, within budget and to the required quality standards.
Project control involves managing a group's work to achieve project goals within constraints like scope, time and budget. The primary goal is to optimize resource allocation to meet targets, while the secondary goal is to deliver a complete project that meets the customer's objectives. Project control methods can be tailored to different project types based on length, nature, industry or area. Common to all project control types is a focus on delivering on time, within budget and according to quality standards.
Project control involves managing the work of a team to achieve all project goals within constraints like scope, time, and budget. The main goal is to produce a complete project that meets the client's objectives. Project control methods can be tailored to different project types, focusing on delivering on time, within budget, and to the required quality. Successful projects meet these triple constraints of time, cost, and quality.
Project management involves managing a team's work to achieve project goals within constraints like scope, time and cost. The primary objective is to deliver a complete project that meets the customer's requirements. There are different approaches to project management like critical path method, earned value management, and iterative development. Project management has evolved from various fields including civil engineering and defense, and two pioneers were Henry Gantt who developed the Gantt chart and Henri Fayol who established the five management functions.
Project management involves coordinating a team to complete tasks within constraints like scope, time and budget. The main goals are to optimize resource allocation and fulfill predefined objectives. Project management aims to deliver a complete project that meets the client's goals by shaping objectives to feasibly address targets. Approaches to project management include critical path method, earned value management, iterative development and lean project management.
Project management is the process of leading work to achieve goals within constraints like scope, time and budget. It has evolved from various fields including civil engineering and defense. Key aspects of project management include defining objectives, planning work breakdown structures and schedules, executing work, monitoring, controlling and closing projects. Different approaches exist like critical path method, earned value management and agile project management. Projects typically go through initiation, planning, execution, monitoring and closing phases.
Project management involves managing the work of a group to achieve defined objectives within constraints such as scope, time and budget. The primary goal is to optimize resource allocation and ensure objectives are met. Project managers use tools and techniques to break down projects into tasks and monitor their progress. Common approaches include critical path analysis, iterative development and lean project management. Successful projects are completed on time, within budget and meet quality standards.
Project management involves leading a team's work to achieve project goals within constraints like scope, time and budget. The goal is to provide a complete project that meets the customer's objectives. There are different approaches to project management like critical path method, earned value management and iterative development. Project managers use techniques and tools to initiate, plan, execute, monitor, control and close projects on time and within budget while meeting quality standards.
Project management involves planning and managing resources to complete a project within defined constraints such as scope, time and budget. The goal is to deliver a project that meets the client's objectives. There are various approaches to project management such as critical path method, iterative development and benefits realization management, which focuses on achieving the intended benefits of a project. Successful projects are completed on time, within budget and meet quality standards.
Project management involves leading a team to achieve project goals within constraints like scope, time and budget. A project is a temporary endeavor undertaken to create a unique product, service or result. There are different types and approaches to project management depending on the industry and nature of the project, but they all focus on delivering on time, within budget and to the required quality. Project managers use tools like work breakdown structures and scheduling methods to plan and track progress.
Project management involves leading a group's work to achieve project goals within constraints like scope, time and budget. The primary goal is to optimize resource allocation to meet predefined objectives. A project has a defined start and end, undertaken to create a product, service or result. There are various approaches to project management like focus on benefits realization, critical path method, iterative development and lean project management. Successful projects are completed on time, within budget and meet quality standards.
Project management involves leading a team to achieve project goals within constraints like scope, time and budget. The main goal is to deliver a complete project that meets the client's objectives. Project management aims to shape the client's needs to feasibly address their targets. A project is a temporary endeavor undertaken to create a unique product or service, with a defined start and end, to meet objectives within constraints. There are different types and approaches to project management depending on the industry and nature of the project.
Project management is the process of leading a team to achieve goals within constraints like scope, time and budget. It involves defining objectives, planning tasks, allocating resources, and monitoring progress to deliver a completed project that meets the client's needs. There are different approaches to project management depending on the type of project, such as construction, IT, or public works projects. Successful projects are completed on time, within budget, and meet agreed quality standards by balancing the triple constraints of time, cost and scope.
Project management involves leading a team to achieve project goals within constraints like scope, time and budget. It aims to deliver a project that meets the client's objectives by shaping their needs to feasibly address their goals. As a discipline, it developed from fields like engineering and defense, with pioneers like Gantt creating planning tools and Fayol developing management principles. In the 1950s, mathematical models like Critical Path Method and Program Evaluation and Review Technique were developed to systematically plan and schedule complex projects.
Project management involves leading a group's work to achieve defined goals within constraints like scope, time and budget. The goals of project management are to deliver a complete project that meets the client's objectives and potentially reform the client's requirements to feasibly achieve those objectives. As a discipline, project management evolved from fields like civil engineering and defense contracting. It developed tools and techniques in the 1950s like Critical Path Method (CPM) and Program Evaluation and Review Technique (PERT) to schedule complex projects. There are many types of project management tailored to different industries and project sizes, but they all focus on delivering projects on time, within budget and to the required quality standards.
Project control involves managing a group's work to achieve project goals within constraints like scope, time and budget. The primary goal is to optimize resource allocation to meet targets, while the secondary goal is to deliver a complete project that meets the customer's objectives. Project control methods can be tailored to different project types based on length, nature, industry or area. Common to all project control types is a focus on delivering on time, within budget and according to quality standards.
Project control involves managing the work of a team to achieve all project goals within constraints like scope, time, and budget. The main goal is to produce a complete project that meets the client's objectives. Project control methods can be tailored to different project types, focusing on delivering on time, within budget, and to the required quality. Successful projects meet these triple constraints of time, cost, and quality.
Project management involves managing a team's work to achieve project goals within constraints like scope, time and cost. The primary objective is to deliver a complete project that meets the customer's requirements. There are different approaches to project management like critical path method, earned value management, and iterative development. Project management has evolved from various fields including civil engineering and defense, and two pioneers were Henry Gantt who developed the Gantt chart and Henri Fayol who established the five management functions.
Project management involves coordinating a team to complete tasks within constraints like scope, time and budget. The main goals are to optimize resource allocation and fulfill predefined objectives. Project management aims to deliver a complete project that meets the client's goals by shaping objectives to feasibly address targets. Approaches to project management include critical path method, earned value management, iterative development and lean project management.
Project management is the process of leading work to achieve goals within constraints like scope, time and budget. It has evolved from various fields including civil engineering and defense. Key aspects of project management include defining objectives, planning work breakdown structures and schedules, executing work, monitoring, controlling and closing projects. Different approaches exist like critical path method, earned value management and agile project management. Projects typically go through initiation, planning, execution, monitoring and closing phases.
Project management involves managing the work of a group to achieve defined objectives within constraints such as scope, time and budget. The primary goal is to optimize resource allocation and ensure objectives are met. Project managers use tools and techniques to break down projects into tasks and monitor their progress. Common approaches include critical path analysis, iterative development and lean project management. Successful projects are completed on time, within budget and meet quality standards.
Project management involves leading a team's work to achieve project goals within constraints like scope, time and budget. The goal is to provide a complete project that meets the customer's objectives. There are different approaches to project management like critical path method, earned value management and iterative development. Project managers use techniques and tools to initiate, plan, execute, monitor, control and close projects on time and within budget while meeting quality standards.
Project management involves planning and managing resources to complete a project within defined constraints such as scope, time and budget. The goal is to deliver a project that meets the client's objectives. There are various approaches to project management such as critical path method, iterative development and benefits realization management, which focuses on achieving the intended benefits of a project. Successful projects are completed on time, within budget and meet quality standards.
Project management involves leading a team to achieve project goals within constraints like scope, time and budget. A project is a temporary endeavor undertaken to create a unique product, service or result. There are different types and approaches to project management depending on the industry and nature of the project, but they all focus on delivering on time, within budget and to the required quality. Project managers use tools like work breakdown structures and scheduling methods to plan and track progress.
Project management involves leading a group's work to achieve project goals within constraints like scope, time and budget. The primary goal is to optimize resource allocation to meet predefined objectives. A project has a defined start and end, undertaken to create a product, service or result. There are various approaches to project management like focus on benefits realization, critical path method, iterative development and lean project management. Successful projects are completed on time, within budget and meet quality standards.
Project management involves leading a team to achieve project goals within constraints like scope, time and budget. The main goal is to deliver a complete project that meets the client's objectives. Project management aims to shape the client's needs to feasibly address their targets. A project is a temporary endeavor undertaken to create a unique product or service, with a defined start and end, to meet objectives within constraints. There are different types and approaches to project management depending on the industry and nature of the project.
Project management is the process of leading a team to achieve goals within constraints like scope, time and budget. It involves defining objectives, planning tasks, allocating resources, and monitoring progress to deliver a completed project that meets the client's needs. There are different approaches to project management depending on the type of project, such as construction, IT, or public works projects. Successful projects are completed on time, within budget, and meet agreed quality standards by balancing the triple constraints of time, cost and scope.
1. Critical path method Main article: Critical path technique Critical course approach (CPM) is an
set of rules for determining the agenda for mission sports. It is the conventional system used for
predictive-primarily based project planning. The CPM approach evaluates the sequence of
activities, the paintings effort required, the inter-dependencies, and the ensuing drift time per line
collection to determine the specified project length. Thus, with the aid of definition, the crucial
direction is the pathway of obligations on the community diagram that has no greater time to be
had (or little or no more time)."[23] Critical chain undertaking management Main article: Critical
chain challenge control Critical chain assignment management (CCPM) is an application of the
idea of constraints (TOC) to planning and coping with tasks and is designed to deal with the
uncertainties inherent in managing projects, at the same time as deliberating the restrained
availability of assets (bodily, human abilties, in addition to management & guide potential) had
to execute tasks. The intention is to increase the flow of initiatives in an organisation
(throughput). Applying the first 3 of the 5 focusing steps of TOC, the system constraint for all
projects, as well as the resources, are recognized. To exploit the constraint, responsibilities at the
essential chain are given precedence over all different activities. Finally, tasks are deliberate and
managed to make certain that the assets are prepared while the vital chain responsibilities must
begin, subordinating all different assets to the essential chain. Earned price management Main
article: Earned fee management Earned fee control (EVM) extends venture management with
techniques to enhance mission tracking. It illustrates undertaking development towards
completion in terms of work and price (value). Earned Schedule is an extension to the principle
and practice of EVM. Iterative and incremental venture control See also: Iterative and
incremental development In critical research of project management, it has been referred to that
phased processes are not nicely applicable for initiatives which can be massive-scale and multi-
agency,[24] with undefined, ambiguous, or rapid-changing necessities,[25] or people with high
stages of threat, dependency, and fast-converting technologies.[26] The cone of uncertainty
explains some of this because the making plans made on the preliminary phase of the assignment
suffers from a excessive degree of uncertainty. This turns into in particular proper as software
program improvement is regularly the conclusion of a new or novel product. These complexities
are higher handled with a extra exploratory or iterative and incremental technique.[27] Several
fashions of iterative and incremental challenge control have evolved, inclusive of agile
assignment control, dynamic systems improvement method, intense undertaking control, and
Innovation Engineering®.[28] Lean task management Main article: Lean assignment
management Lean undertaking control takes advantage of the ideas from lean manufacturing to
cognizance on handing over value with much less waste and reduced time. Project lifecycle
There are five levels to a task lifecycle; known as technique groups. Each method institution
represents a series of inter-related strategies to manage the work thru a series of awesome steps
to be finished. This kind of mission technique is frequently referred to as "conventional"[29] or
"waterfall".[30] The five manner businesses are: Typical improvement stages of an engineering
venture Initiating Planning Executing Monitoring and Controlling Closing Some industries might
also use variations of these assignment degrees and rename them to higher suit the business
enterprise. For example, whilst working on a brick-and-mortar layout and creation, initiatives
will generally development through stages like pre-making plans, conceptual layout, schematic
design, design improvement, construction drawings (or agreement files), and production
management. While the phased approach works well for small, nicely-described initiatives, it
often outcomes in challenge or failure on larger initiatives, or those that are extra complex or
have extra ambiguities, problems, and dangers.[31] Process-based totally control Main article:
2. Process-based totally management The incorporation of manner-based totally control has been
driven by means of the usage of adulthood models along with the OPM3 and the CMMI
(functionality adulthood version integration; see Image:Capability Maturity Model.Jpg Project
production management Main article: Project manufacturing management Project manufacturing
control is the application of operations management to the shipping of capital projects. The
Project manufacturing management framework is based on a undertaking as a production gadget
view, wherein a challenge transforms inputs (raw substances, information, exertions, plant &
equipment) into outputs (goods and offerings).[32] Product-based planning Main article:
Product-primarily based planning Product-based planning is a dependent technique to project
management, based totally on identifying all of the goods (challenge deliverables) that make a
contribution to reaching the mission objectives. As such, it defines a successful mission as
output-oriented in place of activity- or project-oriented.[33] The maximum commonplace
implementation of this technique is PRINCE2.[34] Process corporations The mission
development tiers[35] Traditionally (depending on what task control methodology is being used),
undertaking control includes some of factors: four to 5 challenge control method organizations,
and a manage machine. Regardless of the technique or terminology used, the same primary
venture management procedures or degrees of development will be used. Major process
organizations normally include:[36] Initiation Planning Production or execution Monitoring and
controlling Closing In mission environments with a big exploratory detail (e.G., research and
improvement), these degrees can be supplemented with selection factors (move/no go selections)
at which the mission's continuation is debated and decided. An instance is the Phase–gate model.
Initiating Initiating system organization procedures[35] The starting up processes determine the
character and scope of the undertaking.[37] If this level isn't finished nicely, it's miles not likely
that the project can be successful in assembly the commercial enterprise’ needs. The key
undertaking controls needed here are an knowledge of the commercial enterprise surroundings
and ensuring that each one important controls are included into the task. Any deficiencies ought
to be mentioned and a recommendation should be made to fix them. The initiating level need to
consist of a plan that encompasses the following areas. These regions can be recorded in a series
of files referred to as Project Initiation files. Project Initiation files are a chain of deliberate files
used to create an order for the duration of the assignment. These have a tendency to include:
venture concept (idea in the back of mission, universal goal, period) mission scope (project route
and song) product breakdown structure (PBS) (a hierarchy of deliverables/consequences and
components thereof) paintings breakdown shape (WBS) (a hierarchy of the wor