�ݺ�ߣ

Disaster Recovery Plan for
Information Technology

Scope of This Plan

Enables the department to restore company’s core
information systems in the event of a disaster.

Identifies areas of substantial risk and exposure to
disaster.

Practices & Procedures

The fundamental business practice followed by the IT
department is essential to the recovery of department
operations. These key activities include:

Data backup & restoration
Server & systems administration
System shutdown and startup
Identification of critical Systems

Data Backup & Restoration
Full backups are performed each weekend with incremental
backups occurring each weeknight. Backup tapes for each
week are collected and stored in the Server Room in a fire-
proof safe. Each week the collection is taken offsite. Long
term archives are removed from the rotation scheme with
monthly backups retained for one year and annual backups
retained for three years. Key servers across all platforms
are included in the backup schedule. Archival copies of
operating system and application software, detail network
documentation and a copy of this plan are also stored
offsite.

Server & System Administration

Current practice for managing servers and desktop systems
across company include:

Ensuring high availability of servers
User support and desktop system support
Server maintenance is scheduled outside of normal
business hours

System Shutdown & Startup

Instructions for shutdown and startup of critical
servers will be located in the Server Room and
attached to this plan. These procedures cover the
equipment in the Server Room as well as network
components for the WAN/LAN. A copy of these
procedures is also stored offsite.

Critical Systems
ERP System
Windows Server Domain Controllers
Storage and Application Servers
DHCP/WINS/DNS Servers and Print Services
Network Communication components
(i.e. firewalls, routers, wireless access point, etc)
Voice Communications (PBX)

Recovery Operations

Re-establishing operations after a disaster requires the following:
A process to follow as a guide for recovery
Identification of the most critical services provided by the department
Priorities for re-establishing those services
System documentation/configuration information
Preservation of system and data backup tapes

Additional preparatory actions include:
Contact equipment replacement provider to initiate declaration of disaster
and delivery of hardware
Notify hardware maintenance providers of disaster condition and
disposition of affected equipments
Notify software providers of disaster condition and imminent need of new
software keys, as appropriate, upon identification of serial numbers of
replacement equipment
Retrieve most recent backup tapes and transport them the host-site
location

Recovery Process

Initial Reaction phase
The discoverer of a disaster will notify the related parties. Each party
will notify others as appropriate.

Initial organization and preparation for the recovery:
Notify and assemble the recovery staff
Review recovery plan
Organize for damage assessment
Establish communications systems for the staff
Assign duties and responsibilities to the staff

Perform a preliminary damage assessment:
Conduct a site survey of the affected area
Inventory any salvageable or usable equipment
Review the overall damage
Communicate status to executive staff

Recovery Process
Recovery phase
Salvage operations:
Recover all salvageable hardware
Service or refurbish equipment as necessary
Re-establish services in their order of priority

Reconstitution Phase
Restore IT System processing capabilities to normal operations.
Depending upon the amount of damage that has occurred, the
recovery process can be done locally or if the situation warrants it,
the restoration can be done at other non-affected facility.

Appendix:
Primary and Secondary Facility Contact Information
System Shutdown & Startup Procedures
Command Center Operations

�ݺ�ߣ

Disaster Recovery Plan for IT

Recommended

More Related Content

What's hot (20)

Similar to Disaster Recovery Plan for IT (20)

Disaster Recovery Plan for IT