EKENE FRANCES ODILI-1 (1) (1)
- 1. ODILI FRANCES EKENE No 10chukwu Street, Rumuekini, Rivers State. M: +2348134003746, T: +2348076113954 E: odilifrances@gmail.com CUSTOMER SERVICE-ADMINISTRATIVE SUPPORT Combining strong customer service, administrative and communications expertise to promptly establish efficiency, resolve Problems, and optimize productivity. Service-driven professional with basic skills in customer service, team communications, conflict resolution, and administrative leadership. Effectively educates and informs clients and colleagues through multichannel communications, ongoing planning, and time management. Manages multiple tasks to completion, handles interruptions, and remains focused to ensure detailed accuracy and optimal productivity. Experience in IT and has cultivated a foundation of talent for client services roles with detailed administrative and independent decision-making responsibility. C0R ESK I L L S& KN O W L E D G E Communication and organizational skills Well Mannered, Friendly and helpful Tactful and efficient Problem-Solving Skills Time Management Skills Goal Oriented Reliable, punctual and competent Trustworthy and Integrity EX P E R I E N C E SNAPILABS Present Client Relationship Representative DUTIES Ensure maximum product satisfaction Ensure all mails are responded to Make and receive calls Ensure the working environment is comfortable to both staffs and customers Ensure that customers receive excellent value for their money DIVINE EXCELLENCE SCH. 2014-2015 Teaching/Admin DUTIES Imparted children academically and morally Ensured discipline in class participation
- 2. ANIOCHA SOUTH LG COUNCIL. 2013-2014 Accounts Assistant DUTIES Prepared salary vouchers for council staffs and corpers Issued payment slips NIGERIACHRISTIANCORPER FELLOWSHIP. 2013-2014 Financial Secretary DUTIES Prepared receipts and payments account daily NAIRA PURCHASE. 2012-2013 Customer service and Accountant DUTIES Issued invoices to every purchase Managed company account Attended to customers and ensured they received maximum support FIRST CHOICE EDU CENTRE. 2011-2012 Teaching DUTIES Impartedchildrenacademicallyandmorally Instilleddiscipline inclassattendance and participation AC A D E M I C Q U A L I F I C A T I O N S National Youth Service Corps 2013-2014 NYSC Dispatch Certificate University of Port Harcourt 2008-2012 B.Sc. Finance and Banking QueenMaris College Isheri 2002-2005 SSCE Certificate QueenMaris College Isheri 1999-2002 JSCE Certificate T R A I N I N G S
- 3. Preparing for Life and the work place Skills Edge consulting A D D I T I O N A L IN F O R M A T I O N IT Skills: Microsoft word/Excel/E-mail/ Internet, digital marketing skills. Nationality: Nigerian State of Origin: Rivers State Date of Birth: 11thFebruary 1989 Interests/ Hobbies: Internet surfing, travelling and writing. REFREES AVAILABLEON REQUEST