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EL SAEED SABRY EL SADANY
- 0509114565
- elsaeedsabry61@yahoo.com
Career Summary and Goal
Overall 2+ years working experience in UAE; exposure in Retail Fashion, Sale Executive and Senior Staff.
Confident and versatile and possess proficiency in communication and motivational skills. I have the ability to
meet goals and objectives. I would like to further and enrich my knowledge and sharpen my skills in a highly
reputed company.
Work Experience:
AA Grand Oasis
*I Worked as reservation agent :-(from 17of july 2011 till 30of june 2012
Responsibilities
 File all passport copies per day and hand it over to the concierge
 Work with computer and scanner to send all the necessary information
 Maintain an up to date knowledge of the hotel and services
 Prioritize and perform accordingly to ensure that datas are handled immediately with speed and efficiency
 Maintain a systematic and organized filing system and regularly check, update and reorganize cabinets when
required.
Supportfront office colleagues attending to Russian Speaking guests when required
Reefoasis Bluebay
* I worked as reservation supervisor (from 01.07.2012 till21.05.2013)
Responsibilities
 Replacing reservation manager during his vacations
 Attend to guests on check in and check out
 Check all posted bills to guests folios
 Sort out small issues for guests
 Timely attendance to guests requests
 Ensure smooth operation at Reception
 Provide fast and high services while working in special events ( gala dinners, weddings, anniversaries )
 Recommendideastoimprovethe services
August2013 -
ApparelLLC(Nine west) A women oriented American fashionbrand .Abu Dhabi - UAE
Senior Staff
 Motivating and developing staff dealing with queries, difficulties and complaints Stock control duties,
including placing orders to be able to identify the physical stock against a computer printout.
 Maintain excellent levels of housekeeping and adherence to delivery procedures.
 Ensure that correct price tags are placed in correct areas in line with product as per the Company's
Guidelines and Procedures.
 Maximize sales through ensuring availability Maintenance of safe store environment.
 Ensure all staff has been communicated to and understand stores / dept. performance and their key role
to achieving this.
 Prepare monthly sales report and manage store e-mail.
 Ensure cash registers are staffed and to standard Respond to all customer comments efficiently and
effectively Promote community relationships
 Supports team with supervisory responsibilities to include assigning and follow up on tasks, customer
relations, and POS support.
 Supervises staff engaged in customer service, sales techniques, merchandise processing and
presentation, price adjustments, housekeeping, POS procedures, daily operations.
 Manages sales floor by assigning duties to employees and scheduling break periods to ensure the proper
level of customer service and maximizing sales, while achieving the sales target.
 Sales Associate
 Assist the customer and promote the product.
 Helping to ensure shop targets are reached and exceeded Cash desk procedures
 Works as cashier when assigned at the counter using the Point of Sale (POS)
 Demonstrates excellence in customer service and sales ability
 In the absence of management personnel, shows the ability to address all customer needs and or
concerns in a timely and professional manner as per company guidelines.
 Makes requisitions of merchandise for replenishment and ensure their availability for display.
 Visits warehouse once, twice a week to check incoming new collections, availability of stocks.
 Helping with the merchandising of stock Customer Service Replenishment of stock Store standards
Stockroom Fitting rooms Checking off deliveries Health & Safety Security
 Assisting in the general running of the department.
 Tracking of all sales related activities, Handle sales inquiries and follow-through on sales processes,
Assistin preparing quotations for customers, updating the sales campaign.
Educational Background
I Have successfully completed the Faculty of Tourism & Hotels management 4 years degree program
at the (AlexandriaUniversity), In 2010, with Grade Very Good. Hotels Department
TRAININGSATTENDED:
 Retail Selling SkillsandServiceExcellence
 MSOffice
 AMP TRAINING
PersonalInformation
Nationality: Egyptian
Language Spoken: Arabic, English (Speak, Read and Write)
Italian : fair Written&spoken
Russian Fair Spoken only
Civil Status: Single
Visa Status: EmploymentVisa
I HOPE MY QUALIFICATION MEET YOUR REQUIREMENTS

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El Saeed Sabry 2CV

  • 1. EL SAEED SABRY EL SADANY - 0509114565 - elsaeedsabry61@yahoo.com Career Summary and Goal Overall 2+ years working experience in UAE; exposure in Retail Fashion, Sale Executive and Senior Staff. Confident and versatile and possess proficiency in communication and motivational skills. I have the ability to meet goals and objectives. I would like to further and enrich my knowledge and sharpen my skills in a highly reputed company. Work Experience: AA Grand Oasis *I Worked as reservation agent :-(from 17of july 2011 till 30of june 2012 Responsibilities File all passport copies per day and hand it over to the concierge Work with computer and scanner to send all the necessary information Maintain an up to date knowledge of the hotel and services Prioritize and perform accordingly to ensure that datas are handled immediately with speed and efficiency Maintain a systematic and organized filing system and regularly check, update and reorganize cabinets when required. Supportfront office colleagues attending to Russian Speaking guests when required Reefoasis Bluebay * I worked as reservation supervisor (from 01.07.2012 till21.05.2013) Responsibilities Replacing reservation manager during his vacations Attend to guests on check in and check out Check all posted bills to guests folios Sort out small issues for guests Timely attendance to guests requests Ensure smooth operation at Reception Provide fast and high services while working in special events ( gala dinners, weddings, anniversaries ) Recommendideastoimprovethe services
  • 2. August2013 - ApparelLLC(Nine west) A women oriented American fashionbrand .Abu Dhabi - UAE Senior Staff Motivating and developing staff dealing with queries, difficulties and complaints Stock control duties, including placing orders to be able to identify the physical stock against a computer printout. Maintain excellent levels of housekeeping and adherence to delivery procedures. Ensure that correct price tags are placed in correct areas in line with product as per the Company's Guidelines and Procedures. Maximize sales through ensuring availability Maintenance of safe store environment. Ensure all staff has been communicated to and understand stores / dept. performance and their key role to achieving this. Prepare monthly sales report and manage store e-mail. Ensure cash registers are staffed and to standard Respond to all customer comments efficiently and effectively Promote community relationships Supports team with supervisory responsibilities to include assigning and follow up on tasks, customer relations, and POS support. Supervises staff engaged in customer service, sales techniques, merchandise processing and presentation, price adjustments, housekeeping, POS procedures, daily operations. Manages sales floor by assigning duties to employees and scheduling break periods to ensure the proper level of customer service and maximizing sales, while achieving the sales target. Sales Associate Assist the customer and promote the product. Helping to ensure shop targets are reached and exceeded Cash desk procedures Works as cashier when assigned at the counter using the Point of Sale (POS) Demonstrates excellence in customer service and sales ability In the absence of management personnel, shows the ability to address all customer needs and or concerns in a timely and professional manner as per company guidelines. Makes requisitions of merchandise for replenishment and ensure their availability for display. Visits warehouse once, twice a week to check incoming new collections, availability of stocks. Helping with the merchandising of stock Customer Service Replenishment of stock Store standards Stockroom Fitting rooms Checking off deliveries Health & Safety Security Assisting in the general running of the department. Tracking of all sales related activities, Handle sales inquiries and follow-through on sales processes, Assistin preparing quotations for customers, updating the sales campaign.
  • 3. Educational Background I Have successfully completed the Faculty of Tourism & Hotels management 4 years degree program at the (AlexandriaUniversity), In 2010, with Grade Very Good. Hotels Department TRAININGSATTENDED: Retail Selling SkillsandServiceExcellence MSOffice AMP TRAINING PersonalInformation Nationality: Egyptian Language Spoken: Arabic, English (Speak, Read and Write) Italian : fair Written&spoken Russian Fair Spoken only Civil Status: Single Visa Status: EmploymentVisa I HOPE MY QUALIFICATION MEET YOUR REQUIREMENTS