This document contains the resume of Lindsey B. Fowler, an ambitious Security Specialist and Intelligence Analyst serving with the Texas National Guard. Fowler has over 10 years of experience in security management, intelligence analysis, and criminal justice. They currently hold a TS-SCI security clearance and serve as a Special Security Representative for the 71st E-MIB Texas Army National Guard, where they implement security policies and procedures for sensitive compartmented information facilities.
Roger Fronek has over 18 years of experience as an intelligence analyst and foreign disclosure officer for the US Navy, Army, and private contractors. He currently works as a Senior Intelligence Analyst for Perception IR, where he provides intelligence support and analysis. Prior experience includes positions as an intelligence analyst in Afghanistan, the Horn of Africa, and Bahrain, advising on foreign disclosure and developing intelligence briefings. He has extensive experience analyzing information from various sources and delivering presentations to senior leadership.
Jose A. Blay III has over 13 years of experience in security, including leading security teams and conducting threat assessments. He has a bachelor's degree in corporate and homeland security from Mercy College and training from the U.S. Air Force Police Academy. His background includes serving in the U.S. Army as a scout infantry sniper and platoon leader. He is pursuing leadership opportunities to ensure safety and security for clients and employers.
Ryan V. Iden has over 20 years of experience in criminal justice and security fields. He holds a B.S. in Criminal Justice and an A.A.S. in Criminal Justice. His experience includes working as a security officer, behavior detection officer for the TSA, jail officer, and volunteer counselor. He is seeking a position that utilizes his knowledge of criminal justice systems, security protocols, and skills in maintaining safety and addressing legal and ethical issues.
Mark P. Borzain has extensive experience in Signals Intelligence (SIGINT) analysis and reporting as well as leading and mentoring military intelligence professionals. He has held positions such as Command Sergeant Major, Assistant Chief of Staff G2 Sergeant Major, and Senior Enlisted Leader where he supervised intelligence operations, ensured readiness, and collaborated with intelligence agencies. Borzain also completed a four-year Military Intern SIGINT Analyst Program to become a highly qualified SIGINT analyst.
Daniel J. Nieto is a US Army veteran seeking a career in security and protection. He has 4 years of military experience as an infantry paratrooper, leading teams of 20-30 soldiers. Nieto has worked in various security roles since 2015, providing executive protection, monitoring CCTV, and protecting technicians. He has extensive training in high threat protection, combat casualty care, and speaks fluent Spanish. Nieto will graduate soon with a BA in National Security and is proficient in Microsoft Office, CPR/AED certified, and received multiple military honors.
Victoria Shaw is seeking a supportive role providing warehouse experience and skills in material handling, document management, and inventory control/quality assurance. She has over 15 years of experience processing domestic and international dangerous goods shipments in compliance with regulations. Victoria has a background in inventory control, claims processing, and tax preparation. She is proficient in MS Office, RF scanners, warehouse management systems, and mainframe programs.
Michael John Siek Jr. has over 20 years of experience conducting intelligence analysis for the Department of Defense and Department of State. He currently works as an Intelligence Specialist for the Joint Warfare Analysis Center, where he performs strategic, operational, and tactical analysis on adversary networks. Previously, he served as an Air Force Special Agent conducting counterintelligence and as a contractor providing threat assessments for the U.S. President's protective detail in Afghanistan. Siek has a background in logistics and supply chain management from his service in the Air Force. He is pursuing a bachelor's degree in intelligence studies while working full time and has received numerous honors and awards over his career.
Keith Cottenden is an experienced cyber security consultant and director of a digital forensics firm. He has over 20 years of experience in law enforcement investigating computer crimes and security incidents. He now runs a team of 15 forensic experts, providing litigation support and investigations to clients. Cottenden has extensive training and certifications in digital forensics and eDiscovery tools like EnCase and Nuix. He has personally conducted over 200 investigations and frequently provides expert testimony and commentary in high-profile cases.
Transfer panas merupakan proses penting dalam pengolahan pangan yang terjadi melalui konduksi, radiasi, dan konveksi. Proses ini bergantung pada perbedaan suhu antara sumber dan penerima panas serta hambatan aliran panas di medium. Pemahaman prinsip transfer panas sangat berguna untuk memahami operasi pengolahan pangan seperti pengeringan, pengalengan, dan penggorengan.
Hydrologick辿 anal箪zy v distribuovan辿m prosted鱈Geokomunita
油
Jakub ilhav箪: Hydrologick辿 anal箪zy v distribuovan辿m prosted鱈 (diplomov叩 pr叩ca)
ved炭ci: Ing. Karel Jedlika
邸tudijn箪 odbor: Geomatika - GIS
邸kola: Z叩padoesk叩 univerzita v Plzni, Fakulta aplikovan箪ch vd, Katedra matematiky, Oddelen鱈 geomatiky
rok: 2010
This document discusses integrating reliability across the product life cycle. It outlines key aspects of a reliability program including setting reliability goals, developing a reliability plan using tools like FMEA and HALT, conducting reliability measurement through prediction and RDT/ALT, and improving reliability through techniques like FMEA and HALT. It emphasizes integrating these various tools and techniques at different stages and provides examples of how prediction, FMEA, HALT, and RDT/ALT work together to achieve reliability goals.
This document provides an overview of a project report on customer satisfaction at LG. The objectives of the study are to analyze customer satisfaction levels of LG customers, determine if customer dissatisfaction has led to declining sales, and conduct a comparative study with another service provider like Sony. It discusses concepts of customer relationship management and customer satisfaction. It also outlines the scope of the study, which was to conduct market research on LG customer satisfaction levels and understand customer needs and expectations.
If you want to expand your business in Japan, it requires established process to show your commitment to Japanese market. This slide explain the process of 10 steps as tips.
Michael Takacs has over 20 years of experience managing physical security programs and training personnel in law enforcement tactics for both federal agencies and the military. He currently works as a Security and Safety Officer for Mount Carmel Health Systems where he conducts patrols, investigates incidents, and trains officers. Previously he was a Federal Protective Service Inspector where he ensured compliance with security requirements and developed and implemented security policies and procedures. He has received numerous awards and commendations for his service.
Gerald Scott Holtzlander has over 23 years of experience in intelligence analysis, cyber analysis, and all-source analysis. He has held positions as a senior intelligence analyst, cyber network analyst, program manager, signals analyst, and intelligence analyst for the Navy and private contractors. He has a Bachelor's degree in Multi-disciplinary Studies and an Associate's degree in Criminal Justice.
Nicole Nineveh Mitchell has over 9 years of experience in the intelligence field, including positions as a Senior Targeting Analyst, Foreign Disclosure Officer, Counterintelligence Agent, and All Source Intelligence Analyst. She has a track record of performance excellence in managing multiple projects simultaneously. Mitchell has extensive technical proficiency in various intelligence software and strong analytical skills in diverse populations. Her education includes pursuing a Bachelor's degree in Intelligence Operations.
Randy Kestner is a physical security specialist with over 4 years of experience in information systems security, physical security, and operational deployment security. He has experience developing and implementing physical/operational security guidance and policy. His background includes security roles at Westminster at Lake Ridge, Dumbarton Oaks, and G4S Secure Solutions. He also served 4 years in the U.S. Marine Corps. He possesses skills in security planning, assessments, leadership, data analysis, training, and policy implementation.
Zachariah Zornes is an administrative professional with over 10 years of experience in security policies and procedures at both the state and federal level. He has expertise in customer service, protective service, and data management. Zornes is highly effective working independently or as part of a team to meet objectives and deadlines. He exhibits strong problem-solving and leadership skills recognized by receiving special military honors for his service abroad. Currently, Zornes works as a Correctional Officer at Madison Correctional Institution in Ohio with responsibilities including maintaining inmate discipline, security, and safety. He also served 8 years in the U.S. Army Reserves, including deployment to Iraq, where he demonstrated stellar leadership in combat situations.
This document is a resume for Richard Kobbey, outlining his experience and qualifications for a security role. He has over 15 years of experience in security management, investigations, and operations in both the UK and Ghana, including roles at a resort, industrial supplies company, and ministry protection services. His expertise includes security procedures, emergency response, investigations, and customer service. He is proficient in Spanish, English, Twi, Ewe and Ga languages.
Jose A. Blay III has over 12 years of experience in diverse security roles, including security officer, supervisor, manager, and security analyst. He currently works in security and is a senior studying Corporate and Homeland Security at Mercy College. He has a high level federal government security clearance and served in the US Army as a Scout Infantry, receiving several awards.
Weston Sterling has over 12 years of experience in security management and leadership roles in healthcare facilities. He has expertise in standardizing security processes, staff training, and implementing new programs. As Interim Security Manager, he oversaw security operations at four healthcare facilities, ensuring regulatory compliance and collaborating with law enforcement on investigations. Sterling strives to create a proactive security culture through effective collaboration and continuous improvement of procedures.
Albert Nadeau has over 15 years of experience in security and force protection for the Department of Defense. He has led security detachments in Iraq and the US, implementing improvements to security standards and contingency plans. Nadeau is skilled in strategic leadership, international security procedures, force protection services, and analyzing security risks. He currently works as a sales representative applying his leadership and relationship building skills.
Transfer panas merupakan proses penting dalam pengolahan pangan yang terjadi melalui konduksi, radiasi, dan konveksi. Proses ini bergantung pada perbedaan suhu antara sumber dan penerima panas serta hambatan aliran panas di medium. Pemahaman prinsip transfer panas sangat berguna untuk memahami operasi pengolahan pangan seperti pengeringan, pengalengan, dan penggorengan.
Hydrologick辿 anal箪zy v distribuovan辿m prosted鱈Geokomunita
油
Jakub ilhav箪: Hydrologick辿 anal箪zy v distribuovan辿m prosted鱈 (diplomov叩 pr叩ca)
ved炭ci: Ing. Karel Jedlika
邸tudijn箪 odbor: Geomatika - GIS
邸kola: Z叩padoesk叩 univerzita v Plzni, Fakulta aplikovan箪ch vd, Katedra matematiky, Oddelen鱈 geomatiky
rok: 2010
This document discusses integrating reliability across the product life cycle. It outlines key aspects of a reliability program including setting reliability goals, developing a reliability plan using tools like FMEA and HALT, conducting reliability measurement through prediction and RDT/ALT, and improving reliability through techniques like FMEA and HALT. It emphasizes integrating these various tools and techniques at different stages and provides examples of how prediction, FMEA, HALT, and RDT/ALT work together to achieve reliability goals.
This document provides an overview of a project report on customer satisfaction at LG. The objectives of the study are to analyze customer satisfaction levels of LG customers, determine if customer dissatisfaction has led to declining sales, and conduct a comparative study with another service provider like Sony. It discusses concepts of customer relationship management and customer satisfaction. It also outlines the scope of the study, which was to conduct market research on LG customer satisfaction levels and understand customer needs and expectations.
If you want to expand your business in Japan, it requires established process to show your commitment to Japanese market. This slide explain the process of 10 steps as tips.
Michael Takacs has over 20 years of experience managing physical security programs and training personnel in law enforcement tactics for both federal agencies and the military. He currently works as a Security and Safety Officer for Mount Carmel Health Systems where he conducts patrols, investigates incidents, and trains officers. Previously he was a Federal Protective Service Inspector where he ensured compliance with security requirements and developed and implemented security policies and procedures. He has received numerous awards and commendations for his service.
Gerald Scott Holtzlander has over 23 years of experience in intelligence analysis, cyber analysis, and all-source analysis. He has held positions as a senior intelligence analyst, cyber network analyst, program manager, signals analyst, and intelligence analyst for the Navy and private contractors. He has a Bachelor's degree in Multi-disciplinary Studies and an Associate's degree in Criminal Justice.
Nicole Nineveh Mitchell has over 9 years of experience in the intelligence field, including positions as a Senior Targeting Analyst, Foreign Disclosure Officer, Counterintelligence Agent, and All Source Intelligence Analyst. She has a track record of performance excellence in managing multiple projects simultaneously. Mitchell has extensive technical proficiency in various intelligence software and strong analytical skills in diverse populations. Her education includes pursuing a Bachelor's degree in Intelligence Operations.
Randy Kestner is a physical security specialist with over 4 years of experience in information systems security, physical security, and operational deployment security. He has experience developing and implementing physical/operational security guidance and policy. His background includes security roles at Westminster at Lake Ridge, Dumbarton Oaks, and G4S Secure Solutions. He also served 4 years in the U.S. Marine Corps. He possesses skills in security planning, assessments, leadership, data analysis, training, and policy implementation.
Zachariah Zornes is an administrative professional with over 10 years of experience in security policies and procedures at both the state and federal level. He has expertise in customer service, protective service, and data management. Zornes is highly effective working independently or as part of a team to meet objectives and deadlines. He exhibits strong problem-solving and leadership skills recognized by receiving special military honors for his service abroad. Currently, Zornes works as a Correctional Officer at Madison Correctional Institution in Ohio with responsibilities including maintaining inmate discipline, security, and safety. He also served 8 years in the U.S. Army Reserves, including deployment to Iraq, where he demonstrated stellar leadership in combat situations.
This document is a resume for Richard Kobbey, outlining his experience and qualifications for a security role. He has over 15 years of experience in security management, investigations, and operations in both the UK and Ghana, including roles at a resort, industrial supplies company, and ministry protection services. His expertise includes security procedures, emergency response, investigations, and customer service. He is proficient in Spanish, English, Twi, Ewe and Ga languages.
Jose A. Blay III has over 12 years of experience in diverse security roles, including security officer, supervisor, manager, and security analyst. He currently works in security and is a senior studying Corporate and Homeland Security at Mercy College. He has a high level federal government security clearance and served in the US Army as a Scout Infantry, receiving several awards.
Weston Sterling has over 12 years of experience in security management and leadership roles in healthcare facilities. He has expertise in standardizing security processes, staff training, and implementing new programs. As Interim Security Manager, he oversaw security operations at four healthcare facilities, ensuring regulatory compliance and collaborating with law enforcement on investigations. Sterling strives to create a proactive security culture through effective collaboration and continuous improvement of procedures.
Albert Nadeau has over 15 years of experience in security and force protection for the Department of Defense. He has led security detachments in Iraq and the US, implementing improvements to security standards and contingency plans. Nadeau is skilled in strategic leadership, international security procedures, force protection services, and analyzing security risks. He currently works as a sales representative applying his leadership and relationship building skills.
Dominic Stoutamire has over 10 years of experience in security and operations roles. He is currently an Armed Special Police Officer with Securitas U.S.A. in Washington, D.C. where he patrols properties, monitors activity, makes arrests, and responds to emergency calls. Previously, he worked as an Operations Supervisor for UPS for 7 years where he oversaw employees and ensured safety, quality and production goals were met. He also has experience as a TeleService Representative for Kaiser Permanente. Stoutamire has an armed special police officer license and certifications in use of force techniques from the Capital City Public Training Academy. He has a general studies background from Prince Georges Community College and a
35 years of Security-related career work, education, and experience. Includes United States military background (retired) and clearance information. Holder of TS/SSBI clearance with the U.S. State Department.
This document provides a summary of Randy W. Kestner Jr.'s professional experience and qualifications. He has over 12 years of experience in security management, including 4 years in the U.S. Marine Corps and positions as Security Manager, Security Supervisor, and Customs Protective Officer & Supervisor. He possesses extensive knowledge in security operations, strategic planning, surveillance, special events security, and security systems. Kestner has a proven track record of leadership, risk management, and mentoring security officers.
Dennis Hueston is a security specialist with over 7 years of experience providing strategic security solutions and services. He has a SECRET security clearance and is a US citizen. He is experienced in managing security operations including access control, perimeter security, emergency response, and security training. Hueston has a bachelor's degree in organizational security and management and holds professional qualifications including CPR/AED certification and security guard instructor certification.
The document provides a summary of qualifications and experience for Arlie D. Kearns, including over 24 years of experience managing projects and organizations, a secret security clearance, and experience as a Security Supervisor from 2009-2012 and 2010-2011 providing security services and enforcing policies at a regional rehabilitation hospital and US Army base in Qatar.
James Gray has over 25 years of experience in technical and security roles, including as a SIGINT analyst, cryptologic resource coordinator, and information systems security manager. He has held top secret security clearances and managed teams of up to 12,000 personnel. Gray has extensive experience implementing security programs, conducting security audits, and training personnel in security practices. He specialized in signals intelligence, network security, and public key infrastructure programs.
The document provides the resume of Kevin Siebert, including his contact information, qualifications, work history in security roles for the Department of Navy, Sears, an energy company, and the U.S. Air Force, and education. Siebert has extensive experience in security, law enforcement, hazardous materials handling, and emergency response. He is seeking new employment and his resume demonstrates a track record of responsibilities in access control, investigations, firearms instruction, and protecting classified materials.
Craig Coultman is seeking a challenging position that utilizes his skills and experience. He has over 20 years of experience in security, loss prevention, and administrative roles. His skills include attention to detail, effective communication, and the ability to prioritize and handle multiple tasks under pressure. He is proficient in various software programs and security systems. Coultman has a post-secondary education and certifications in areas such as CPR, defensive tactics, and chemical terrorism response.
Mychal A. Hutchinson has over 5 years of experience in the US Marine Corps as an intelligence analyst with a Top Secret/SCI clearance. He has held positions including Intelligence Chief, Senior Analyst, and Chief of Mapping, Charting, and Geodesy. His experience includes providing intelligence support to counterterrorism operations and facilitating intelligence training.
Matthew O'Callaghan is seeking a position in corporate security management. He has over 20 years of experience in physical security, information security, intelligence analysis, security clearance management, and regulatory compliance. He currently works as a Senior Facility Security Officer and Manager at MRIGlobal, where he oversees security for 300 employee clearances and ensures compliance with various government requirements.
08252016 John D Resume ITIL PMP CISSP CSM CISA1jjdoylecomcast
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John Doyle is a highly experienced cybersecurity professional and project manager with over 30 years of experience. He has expertise in network infrastructure, security engineering, project management, and cybersecurity compliance. He is proficient in risk management frameworks and security standards from NIST and has led several large cybersecurity projects.
08252016 John D Resume ITIL PMP CISSP CSM CISA1jjdoylecomcast
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FOWLER_2017_RESUME
1. 9035 Bowring Park
Converse, TX 78109
405-543-9743
lindsey.b.fowler.mil@mail.mil
fowler.lindsey1@gmail.com
FOWLER, LINDSEY B SGT
PROFESSIONAL
SUMMARY
SKILLS & ABILITIES
EXPERIENCE
Ambitious Security Specialist and Intelligence Analyst serving with the Texas National
Guard, with proficiency in security management including physical and personnel, data
mining and analysis, excellent research, time management, communication and problem
solving skills; with advanced knowledge in security, military oriented intelligence programs
and dedication in criminal justice legal studies, with a emphasis on applying those skills.
揃 Current TS-SCI Security Clearance
揃 Security Management and Implementation
揃 Center for Development of Security Excellence Certificate in Security Specialist 1
揃 Deep Knowledge of personnel and physical security
揃 Solid Understanding of National, Defense Intelligence Agency, and Military
security regulations
揃 Knowledge of Joint Capabilities Integration Development System (JCIDS)
揃 Knowledge of Joint Worldwide Intelligence Communications System (JWICS)
揃 Knowledge of Joint Personnel Adjudication System (JPAS)
揃 Knowledge of SIPR classified networks
揃 Deep understanding of Information Technology attacks and tactics
揃 Data Mining
揃 Data Analysis
揃 Data collection
揃 Strong comprehension of Distributed Common Ground System (DCGS) and
Command Post of the Future (CPOF)
揃 Strong Interpersonal Skills and Culturally Sensitive
揃 Strong Multitasking Skills
揃 Exceptional Communication Skills
揃 Excellent Time Management
揃 Exceptional Initiative and Problem Solving
揃 Organized and Dependable
揃 Strong Work Ethic
揃 Highly Organized
揃 Highly Motivated
揃 Excellent Attention to Detail and Observation
揃 Deep Understanding of Microsoft Office Products
SPECIAL SECURITY REPRESENTATIVE, 71ST
E-MIB TEXAS ARMY NATIONAL GUARD
San Antonio, Texas: September 2016 to Present
揃 Implement Sensitive Compartmented Information Facilities (SCIF) Construction
Security Management
揃 Implements policies and procedures required to manage sensitive compartmented
information (SCI) programs and to protect SCI resources
揃 Functions as a technical specialist on all SCI security matters and other areas of
classified security and classification guidance
揃
2. EXPERIENCE
揃 Maintain currency on a variety of different security program interrelationships,
requirements, regulations and guidance in order to apply this knowledge to protect
SCI facilities and materials from espionage, sabotage, and destruction
揃 Implements policies and procedures for accomplishment of SCI protection and
security
揃 Researches, interprets, analyzes and applies Presidential Executive Orders, Director
Central Intelligence Directives (DCIDs), Defense Intelligence Agency Manuals, DoD
Manuals, military component manuals and instructions, and local operating
instructions
揃 Control all collateral and SCI classified information and material within the SCI facilities
affecting the Units mission
揃 Ensure SCI facility comply with all applicable construction and physical requirements,
standards, and regulations as delineated by higher headquarters
揃 Organized and managed SCIF Guard force for construction of newly built SCIF
揃 Certified through Center for Development of Security Excellence (CDSE)/ Defense
Security Service (DSS) eLearning in Special Security Phase 1
揃 Comprehension of Tech Spec ICD 705, construction requirements for SCIFs
揃 Provided oversight of SCIF construction
揃 Managed security for $750,000 of construction equipment and materials
揃 Created Graphic Overlays and TEMPEST forms for SCIF Accreditation
揃 Managed Fixed Facility Worksheet for newly constructed SCIF
揃 Maintained Guard Duty Logs for record of entry/exit in newly constructed SCIF
揃 Maintained Record of cleared contractor personnel for SCIF construction
INTELLIGENCE ANALYST (35F), ARMY NATIONAL GUARD
San Antonio, Texas: November 2009 to Present
揃 Maintained a TS-SCI security clearance
揃 Perform collection management, surveillance, and provide guidance for commanders
and product customers
揃 Perform high visibility projects with comprehensive working knowledge of intelligence
support operations, procedures, and practices.
揃 Guide soldiers in Army Intelligence Command Standards and product building
揃 Effectively produce products and presentations using Distributed Common Ground
System- Army (DCGS-A) and Command Post of the Future (CPOF) during situational
training
揃 Mastered Graphic Overlay creation in accordance with intelligence analysis
揃 Trained in Military Intelligence Analysis
揃 Trained to assess enemy threat to operation in cooperation with multiple intelligence
practices including Human Intelligence, Signals Intelligence and Geographic
Intelligence
揃 Effectively briefed up to 100 soldiers during Drill weekends in Threat Awareness
Reporting Program (TARP) and other various military training
揃 Trained in operation and maintenance of communications equipment
揃 Performed as a team leader during intelligence collection and information distribution
situational training exercises
揃 Effectively survey and analyze terrain to determine optimum equipment placement
and use
揃 Master at Data Mining, Collection and Analysis to produce effective intelligence
揃 Performed as a fire team member during situational training exercises
揃 Led small groups of soldiers in combat readiness tasks
3. EXPERIENCE 揃 Maintained 100% accountability of all assigned equipment
揃 Operated and maintained field communications equipment
揃 Team Leader to 3 soldiers maintaining communication and execution of
responsibilities
揃 Master in hand to hand Military Combat Level 2
揃 Maintained accurate and thorough Preventative Maintenance Checks and Services
(PMCS) of Military vehicles
揃 Completed Military vehicle operator course
SECURITY GUARD, PIERCE COUNTY SECURITY
Tacoma, Washington: November 2010 to June 2011
揃 Guard against theft and maintain security of Department of Human Health Services
establishment
揃 Stop suspicious people and ask for identification
揃 Conducted regular patrols of both interior and exterior of property to deter theft and
suspicious activity
揃 Maintained accurate administrative records of any security related incidents
揃 Approached incidents in calm, professional manner to control aggravated individuals
揃 Communicated openly with staff and local police force on operations and incidents
揃 Responded to on site incidents and coordinated with management to diffuse
aggravated individuals
揃 Responded to staff calls for assistance
揃 Kept an active look out for signs of crime or disorder
CASHIER, SALES CLERK AND RECEIVER, MCLENDON HARDWARE
Puyallup, Washington: August 2006 to January 2010November 2010 to May
2011
揃 Answered multiple calls per day by addressing customer inquiries, solving problems
and providing new product information
揃 Greeted customers entering the store to ascertain what each customer wanted or
needed
揃 Described products to customers and accurately explained details and care of
merchandize
揃 Politely assisted customers in person and via telephone
揃 Provided an elevated customer experience to generate a loyal clientele
揃 Recommended, selected and helped locate and obtain out-of-stock product based on
customer needs
揃 Effectively answered product questions with up-to-date knowledge of sales and store
promotions
揃 Investigated and resolved customer inquiries and complaints in a timely and
empathetic manner
揃 Ensured superior customer experience by addressing customer concerns,
demonstrating empathy and resolving problems on the spot
揃 Operated a POS system to itemize and complete customer purchases
揃 Designed displays to make the store experience interactive, engaging and reassuring
揃 Learned, referenced and applied product knowledge information
揃 Participated in physical inventory counts annually
揃 Recommended alternative items if product was out-of-stock
揃 Maintained a cash draw with accurate profit at the end of shift
揃 Maintained accuracy in scanning and inputting new freight
揃 Effective communication with various vendors on ordering new stock
4. EDUCATION
REFERENCES
BACHELOR OF ARTS 2011 CENTRAL WASHINGTON UNIVERSITY
Major: Law and Justice
Related Coursework: Criminology and Criminal Justice, Criminal Law, Law Enforcement,
Psychology
Awards: Tuition Scholarship, Deans List Scholar, Graduate with Highest Honors
ASSOCIATE OF APPLIED SCIENCE 2011 COCHISE COLLEGE
Major: Intelligence Operations
Related Coursework: Analytical Procedures, Military Intelligence, DCGS-A, Query Skills, Military
Symbols, Briefing
Awards: Graduate with Highest Honors
ASSOCIATE OF ARTS 2008 PIERCE COMMUNITY COLLEGE
Major: Criminal Justice
Minor: Forensic Technician
Related Coursework: Law Enforcement, Corrections, Juvenile Justice, Social Justice Physics,
Forensics
Awards: Criminal Justice Student of the Year Achievement Award, Graduate with High Honors
CW2 ERIC MERCADO
36th
ID G2 FTUS OIC, Texas Army National Guard
eric.a.mercado3.mil@mail.mil
1SG CHESTER AUSTIN
Chief Intel SGT, Texas Army National Guard
chester.a.austin.mil@mail.mil
1LT RAY RETTIG
Electronic Warfare Officer
ray.c.rettig.mil@mail.mil