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- 1. Francisco M. Raymundo 232 Marimel Subd. LambakinMarilao 3019 Bulacan Email Add. f.raymundo32@yahoo.com. Contact No. 0927-9883637 / 0998-539-0282 Applied - Store Manager Educational Attainment: NAZARENUS COLLEGE FOUNDATION AND HOSPITAL Mc Arthur Hi-way Boundary Meycauyan/Marilao Bulacan. Bachelor of Science in Nursing. Skills and Communications:  Well-developed and strong leadership and interpersonal skills  Customer Management  Dealing with workers and area supervisors  Coordinate and orient people Personality/Character:  Can work and manage multiple projects concurrently  Shows initiative, aggressive and highlymotivated  Goal-oriented,flexible and competitive WORK EXPERIENCES ROBINSONS DAISO DIVERSIFIED CORPORATION (DAISO JAPAN) (DECEMBER 01,2014 UP TO PRESENT) Daiso Japan is a fastest growing retail store that carries all variety of merchandises such as household cleaning materials,Auto accessories,electronics accessories,interior accessories,kitchen items,glasswares, plastic wares, outdoor such as Pet’s items accessories etc and many more.. Daiso Japan items exported and only accredited in Japan. Daiso Japan is another business unit under Robinsons Retail Group of Companies. DAISO JAPAN Telephone No. (044) 769-4192 Job Title: STORE MANAGER Area Location: ROBINSONS TOWNVILLE MEYCAUAYAN ROBINSONS TOYS INCORPORATED (TOYSRUS) (JULY 16,2012 - NOVEMBER 30,2014) The world greatesttoys store delivering on our mission to be the World’s Greatest Kids’ Brand, we not only offer parents and families a broad selection of products to create magical playtime memories along with everyday essentials,but we provide the resources necessary to keep their kids safe. This is a core value at the forefront of all we do. Toysrus is another another business unit under Robinsons Retail Group of Companies. TOYSRUS Telephone No. (02) 9612252 & (02) 9612353 Job Title: STORE SUPERVISOR - OPERATION Area Location: TRINOMA MALL QUEZON CITY Duties and Responsibilities STORE SUPERVISION The primaryresponsibilityof the retail supervisor is to coordinate activities of the assigned departmentfrom the time it opens to closing time. Retail supervisors determine the priority of these activities on a daily basis and accordingly schedule and assign tasks to retail assistants. They monitor the opening and closing of cash registers. They check the store for cleanliness and ensure that the store display is neat and organized before the store opens. Retail supervisors step in to manage store activities on occasions when the store manager is not available . EMPLOYEE SUPERVISION Retail supervisors supervise employees working in the store such as stock maintenance staff, cashiers, retail salespersons, customer service representatives, and order fillers. They hold regular staff meetings to discuss any issues the store staffmembers face in performing their jobs.They briefemployees about changes in routine or when new offers or discount schemes are introduced. They provide new employees with guidelines and training in the specific responsibility.
- 2. CUSTOMER SERVICE Customers who visit a store seek help from the retail salespersons to find the product they wish to buy. In cases where an employee is new to the job or if the customer is a demanding one,the retail supervisor steps in to ensure a smooth sale. Retail supervisors should have good interpersonal communication skills and develop a conciliatory approach to dealing with difficult customers. INVENTORY MANAGEMENT One of the importantresponsibilities ofretail supervisors is to ensure thatthe store is well-stocked in the items it sells. They monitor the sales of items, ensure that retail assistants replenish stock that has depleted, and keep track of items that need to be repeat order. SM MART INC. SM CITY NORTH EDSA DEPT STORE. SHOEMART INC.(June 07,2010-Nov. 03,2010) One of the premier mall in the Philippines and consider as one ofa big and dynamic organization with a large scale of department store and a variety of local and international brands including outright,major consignor’s,2 nd degree consignors. SM city norhedsaquezon city Telephone No. (02) 9269002 to 08 Job Title:Selling Supervisor Area Location:SM City North Edsa Dept. Store- Men Shoes Dept. Job Summary: Manage and supervising the department as whole both outright employee and consignors with effective administration and implementation ofoperational and sales activities and companypolicies toward the achievements of sales of each brand. Duties and Responsibilities 01. Assistthe selling manager in ensuring the sufficient of headcount and monitoring the performance of store consignor personnel. 02. Ensures employees compliance with company rules and regulation as well as operational policies and procedure. 03. Ensures that subordinates comply with uniform policy and grooming standards. 04. Motivates employee by providing guidance and counseling through discussion of expectations and performance standards. 05. Investigate incidents of violation and prepares corresponding reports. 06. Acts as a role model in excellent customer service 07. Gives clear direction and motivates staff to achieve customer satisfaction and loyalty 08. Handles customer complaints effectively to maintain customer goodwill. 09. Ensures availability in the selling area for immediate assistance to direct report s of the customers for concerns. 10. Utilize the information system to review merchandise requirements and movements and assis t the selling manger in inventory management. 11. Ensures orderliness and proper stock keeping, monitor and prevent damage and aging through FIFO principles. 12. Obtain merchandise feedback from customers and employee and relay it to concerned personnel. 13. Ensure cleanliness and orderliness in the selling area and stockroom. 14. Support management decision and direction. KENRICH INTERNATIONAL DISTRIBUTOR'S CORP. PRIMER GROUP OF COMPANIES (June 2000-Aug 26,2009) Theexclusive distributor, and retailer of various international brands, such as Kickers and LA Gear shoes/apparels, Samsonite and Victorinox luggage, Jansport backpacks, SANUK sandals, Columbia, FitflopSandals,TheNorthFace outdoor gears, Union inks and York air-cons. 2282 Leon Guinto Street, Malate Manila 1004 Philippines Telephone No. (02) 3031234
- 3. Job Title:Store Management Trainee/S.S Area Location:Kickers SM North Edsa/ Fitflop Robinsons Place Manila/Res -Toe-Run Gateway Mall Job Summary: Manages the store,its operations and personnel,through effective administration and implementation of operational and sales activities and policies towards the achievement of sales targets Duties and Responsibilities 1. Plans with staff actions to be taken to achieve setmonthly sales quota. 2. Consolidates sales reports for review of managementand ensures thatoutletmonthlysales reports are submitted on time. 3. Implements store policies,standard operating procedures,sales policies,cashiering,etc.as approved by managementand ensure such are understood and carried outby sales personnel. 4. Ensures thatsales invoices/dailysales concession reports are submitted on time to replenish stocks and maintain adequate inventory at the store level at all times. 5. Monitors and immediatelyreports losses,shortage from sales,damages,breakages and other discrepancies of stocks and fixed assets. 6. Ensures dailyphysical countof stocks and makes sure stocks are sufficientfor assigned outlets through effective inventory/sales monitoring,forecasting and proper coordination with the back office. 7. Monitors and evaluates performance ofsales associates,their daily sales,attendance and punctuality,grooming, hygiene and wearing ofproper uniforms/ID etc. 8. Orients new personnel abouthis duties and responsibilities,companypolicies,rules and regulations,product description and characteristics,terminologies,selling techniques,handling customer complaints and customer service. SEMINARS/TRAININGS ATTENDED  Toys R’ Us Learning Journey ( 4 days program June 16-17 – July 14-15 , 2015 ) o Gokongwei Brothers Foundation Pasig City  Visual Merchandising Training ( 1 day program March 12, 2008 ) o R.O.X. Bonigacio High Street Global City, Taguig  Store Management Development ABC Program – ( 1 month program September 04, 2007 ) o Conducted by SPACE (School of Professional & Continuing Education)  Branded Customer Service Training ( 1 day program 2004 ) o Sactuary Hall, Gospel Church of Manila  Excellence of Customer Service ( 1 day program 2001 ) o Sanctuary Hall, Gospel Church of Manila PERSONAL INFORMATIONS ACHIEVEMENTS AND AWRDS AGE : 36years old 5 YEARS LOYALTY AWARD BIRTHDATE : March 13,1977 Primer Group of Companies BIRTHPLACE : Sta. Maria Bulacan 2005 CIVIL SATUS : Single STORE QUOTA ACHIEVER – TOYSRUS TRINOMA FATHERS NAME : Tomas D. Raymundo 2012 TO 2014 RESPECTIVELY MOTHERS NAME: Priscila M. Raymundo CHARACTER REFERENCES Mr. Edwin Palma Richard Recio Ms. Lynette Dela Cruz ToysRus – Store Manager Primer Group – Area DistrictHead ToysRus – Operation Manager 09175593153 09065271821 09328925948