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Sandra Hanson has over 20 years of experience in customer service, residential and commercial cleaning, community support work, and volunteer work. She has obtained several certifications in areas such as nonviolent crisis intervention, CPR/first aid, and safeTALK. Sandra has strong computer and communication skills and experience facilitating meetings and presentations for various organizations. She enjoys providing high quality direct service to clients in a professional and caring manner.
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Experience
COMMUNITYSERVICEWORKER|GUELPH-WELLINGTONWOMENINCRISIS
¡¤ Worked closely alongside the Public Educator
¡¤ Researched and created PowerPoint and Word presentations to teach all ages about assault
on women
¡¤ Created handouts age appropriate
¡¤ Prevention techniques to keep safe
¡¤ Sat in on all Public Agency meetings
SANDRA¡¯S RESIDENTIALAND COMMERCIALCLEANING| 1991¨C 2013
¡¤ Maintained business records and financial books
¡¤ Successfully maintained high customer retention and satisfaction whichled to multiple
client referrals
¡¤ Successful in generating new business
GENERALLABORER |DNRINDUSTRIES LTD.|JULY 30, 2012 ¨C APRIL 21, 2014
¡¤ General Laborer, specializing in mechanical and automotiveparts and components for
hearses
¡¤ Experience with a variety of machines, quality and inventory control, and shipping and
receiving
¡¤ Was able to workwell in a production based environment as an individual or team member
under pressure to meet deadlines
¡¤ Would provide help and training to new employees
VOLUNTEERWORK
¡¤ House of Friendship Annual Gala
¡¤ Personal Support Work:Helped take care of people in their homes, doing light
housekeeping, laundry, preparing meals and snacks
¡¤ Helped people take care of personal cleanliness
¡¤ Running errands, ex. Groceries and pick up medications
REFERENCES AVAILABLE UPON REQUEST](https://image.slidesharecdn.com/functionalresumeblank-150706164531-lva1-app6892/85/Functional-resume-blank-2-320.jpg)
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Connie Shaw has over 20 years of experience in client services roles. She has expertise in providing outstanding customer service and meeting organizational objectives by anticipating needs. She is skilled at prioritizing tasks, making independent decisions, and ensuring client satisfaction. Her most recent role was as a Domestic Manager, where she oversaw general household operations and managed schedules and events for both children and adults.DDVskills intro and the importance of customer service
DDVskills intro and the importance of customer serviceDavy Davies-Vaneetvelde
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Few businesses realise that customer service and the experience customers get from dealing with businesses, makes or brakes your future. Having customer service levels set up and deliver accordingly is the foundation of successful business.Graham - Wiseability
Graham - WiseabilityGraham Lonnia
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Graham Lonnia has over 15 years of experience in career advising and recruitment. He currently works as an employment advisor helping clients with job searches, CV writing, and interview skills. Previously he held roles recruiting temporary industrial staff and sourcing new business through networking and cold calls. Graham has strong communication, organization, and customer service skills.Robyn L Pare Resume
Robyn L Pare ResumeRobyn Pare
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Robyn Pare has over 25 years of experience in event planning and catering management. She is highly organized with strong logistical planning skills and excellent communication abilities. Currently she is a Conference Center Coordinator at APCO Worldwide, where she plans meetings and events, arranges catering and vendors, and manages budgets. Previously she worked as a Catering Captain and Floral Designer for over 20 years, where she supervised staff and demonstrated mastery of food preparation standards. She has extensive skills in project management, customer satisfaction, and using Microsoft Office programs.Functional resume blank
- 1. SandraHanson *80 Ruskview Rd. Kitchener On. * 519-716-1609* * sandrahanson87@gmail.com * Summary ofQualifications and Certifications ¡¤ Certification in Nonviolent Crisis Intervention Certificate ¡¤ Certification in CPR/First Aid ¡¤ Obtained safeTALK Certificate ¡¤ PoliceCheck completed ¡¤ Professional with a positive attitude ¡¤ Strong computer skills, including MS Word,PowerPoint and Excel2010 ¡¤ Knowledge in Life-Span Psychology and Developmental Psychology ¡¤ Trained in group facilitationand counseling ¡¤ Ability to help clients in a professional, concerned manner ¡¤ Supportive team worker;committed and responsible Communication ¡¤ Effectivecommunicationand interpersonal skills ¡¤ Easily developed rapport withcustomers and co-workers ¡¤ Excellent telephone communicationskills; friendly, courteous and articulate ¡¤ Meeting Facilitator forScouts Canada Community Support ¡¤ Meeting Facilitator forScouts Canada ¡¤ Managed a Residential and Commercial Cleaning Business for22 Years ¡¤ Ability to help customers in a professional, concerned manner ¡¤ Sincerely enjoyed the challenge of providing high quality direct service to clients ¡¤ Dependable and conscientious; accurate at detail work ¡¤ Highly dependable, punctual and efficient ¡¤ Industry reputation for professionalism and competence
- 2. [Type text] Experience COMMUNITYSERVICEWORKER|GUELPH-WELLINGTONWOMENINCRISIS ¡¤ Worked closely alongside the Public Educator ¡¤ Researched and created PowerPoint and Word presentations to teach all ages about assault on women ¡¤ Created handouts age appropriate ¡¤ Prevention techniques to keep safe ¡¤ Sat in on all Public Agency meetings SANDRA¡¯S RESIDENTIALAND COMMERCIALCLEANING| 1991¨C 2013 ¡¤ Maintained business records and financial books ¡¤ Successfully maintained high customer retention and satisfaction whichled to multiple client referrals ¡¤ Successful in generating new business GENERALLABORER |DNRINDUSTRIES LTD.|JULY 30, 2012 ¨C APRIL 21, 2014 ¡¤ General Laborer, specializing in mechanical and automotiveparts and components for hearses ¡¤ Experience with a variety of machines, quality and inventory control, and shipping and receiving ¡¤ Was able to workwell in a production based environment as an individual or team member under pressure to meet deadlines ¡¤ Would provide help and training to new employees VOLUNTEERWORK ¡¤ House of Friendship Annual Gala ¡¤ Personal Support Work:Helped take care of people in their homes, doing light housekeeping, laundry, preparing meals and snacks ¡¤ Helped people take care of personal cleanliness ¡¤ Running errands, ex. Groceries and pick up medications REFERENCES AVAILABLE UPON REQUEST