GENERAL MOTORS
- 1. GENERAL MOTORS Job Description We are currently seeking parttime and full time Customer Service / Aftersales Associates to work from our local dealerships while increasing customer satisfaction and delivering our beneficial services to existing customers. Responsbilites include: Learn our vast array of products,services and promotions in order to effectively serve customer needs Place outgoing follow-up phone calls to existing customers to make sure they are happy with their purchase Thoroughlylisten to customer explanations and inquiries,resolve any and all issues Based on your conversations,recommend General Motors products,services and promotions to serve customer needs Electronicallyrecord the nature and resultof each call in Customer Accountfor future reference Constantlymeetestablished productivity, schedule adherence,and qualitystandards Job Requirements High School diploma or equivalent Excellent communication skills,both verbal and written Energetic and enthusiastic personality Strong attention to details Well-organized and able to prioritize, multi-task,and adhere to deadlines while working independently with minimal supervision Basic to intermediate skills with MicrosoftWord, Excel, Outlook and Powerpoin