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Gerald A. Manfred II, PMP, CDIA+
3409 E 65th
Ave, Spokane WA 99223
509-953-0449 gerry.manfred@gmail.com https://www.linkedin.com/in/gerrymanfred
Professional Project Management Summary
 ProvenProjectManager,Data SolutionsDeliveryAnalystandEnterprise Architect withextensive
backgroundinthe Telecommunications,Medical Laboratories,Utilities(GasandElectric),and
ConsultingServices,HealthandHospital ServicesandEducationindustries.
 ApplicationDevelopment&Supportincludingdatacollectionandprovidingactionable
informationin businessanddataanalytics, CoordinateProduct/Software Life Cycle acrossall IT
functional areas,andprovidedtechnical ProjectManagement.
 Abilitytocommunicate andworkwithcross-functional teamssuchasEngineering,Marketing,
Manufacturingand Salesto developproductsandfeaturestoenhance customersexperience
and safetyandimprove systemintegrity
 CommunicatingRequirements,VisionandProjectandReleaseStatustoall levelsStakeholders,
OrganizationandProjectTeam
 Abilitytofocusonaligning the BusinessNeedswithSolutions byanalyzingdataandtrends
 DevelopingTechnical SpecificationandProject/ProductRequirementsDocuments
 DocumentingMarketingandFeasibilityAssessmentsforProductsandServices
Executive Skills
Project Management IT Project Life Cycle Value-added Leadership
Scrum/Agile/ Waterfall Solutions Focused Innovative and Solution Driven
Process Improvement Customer Driven Vendor Management
Iterative Model Requirements Gathering Integration Leadership
PMI Member Usability and Design Cross-Functional Management
Vision Driven
Business Process Expert
Customer Advocate
Quality Control and Testing
Requirements Traceability
Training Collateral
Mission Inspired
ProfessionalPresentation Skills
Proactive Mindset
Resource Management
RiskManagementand Mitigation
Change Control
Version Control
Stakeholder Management
Accountable and Responsible
Professional Experience
Canon SolutionsAmerica
SystemsSupport Analyst & SolutionsConsultant
April 2016 – Present
Spokane,WA
Responsibilities: ExpandingCanonsolutionsoftware salesandprovidingtechnical supportfor Eastern
Washington.Developastrategicpartnershiptoassessbusinessprocessesandworkflow,recommend
the bestpossible solutionandensure success.

Gerald A. Manfred II Page Two
CenturyLinkBusinessTechnologySolutions
Enterprise Account Manager
July 2014 – September2015
Spokane,WA
Responsibilities: Assistcompaniesnavigate obstaclesimpactingtheirbusinessdriversbyproviding
technologyinsight,buildingstrategicrelationships,andprovidingcustomizedsolutionstohelpcustomer
move forward.Iproactivelylookfornewopportunitiesandstayon topof relevantindustrynewsand
markettrendsto alignobjectivesandprovide valuewitheveryinteraction.
 Technologiesincluding:CloudComputingServices,HostingServices,ManagedServices,Co-Lo,
XaaS,BusinessContinuity,DR(DisasterRecovery),Backup,Infrastructure,VM(VirtualMachine),
MPLS, IP,Voice,UnifiedCommunications,Cisco,ShoreTel,Adtran
Pathology AssociatesMedical Laboratories
Project Manager/Analyst
September2007-June 2014
Spokane,WA
Responsibilities: Serve asa liaisonbetweenITandthe businesstoelicitanddocumentuser
requirementsandmanage all aspectsof the project,includingcommunicationandriskmanagement.
DevelopProjectcharters,ROI&Scope/Visionstatements,Functional Requirements,ProjectPlans,and
otherprojectartifactssuch as Visioworkflow diagramsasrequired.
 ResearchedPaymentProcessing,DataCapture,andDocumentImagingSolutions.Selected
vendorandledthe projectto install andinterface withexistingsystemsanddesignand
implementnewprocesses. Oversaw all aspectof Project,includingend-usertraining. Managed
EMR/EHR interface implementationsincluding Epic, NextGenHealthInformationSystemsand
Applicationswiththe SunquestLaboratoryInformationSystemusingHL7
 ConsolidatedPAMLandSHMC CytogeneticsLabsbyfacilitatingthe physical buildingmove of
ScientificEquipment,networkconnectivityandinfrastructure includinghardware andsoftware
upgrades
 Streamlinedthe integrationof avendorprovidedPractice ManagementSystemandorderentry
userinterface (UI);ledrequirementselicitationsessionsforall aspectsof the orderentry
workflow(s) andinterfaceswiththe SunquestLaboratoryInformationSystemusingHL7
 Manage the Data warehouse teamtobuildthe warehouse topology,ETLprocesses,SQLqueries
and the HEDIS/ResultsDatamart and the projectto performdataqualityassurance
 Workedwiththe Logisticsteamto developworkflow &documentbusinessrequirementsfor
existingsoftware andprocesses
Avista Corporation/EDS
Rapid ApplicationDeveloper(RAD) Analyst/Information Analyst
May 2001- August 2007
Spokane,WA
Responsibilities:ApplicationDevelopment&Support. Coordinate ProductLife Cycle acrossall IT
functional areas. Provide ProjectManagement.Supportanddevelopmentforweb-basedapplications;
includingexternal andinternalwebsites. Serve onaTeamas a CustomerService IS/ITrepresentative.
 Designed,DevelopedandImplementedtime savingandprocessimprovementIntranet
applicationsfromthe groundup
 UtilizedHTML, ASP,VBScript,JavaScript,CSS,SQLandOracle technologiesforConstruction
DevelopmentOperations;AccountsPayables;internal CashApproval RequestSystem;Essential
Services/EmergencyManagement;InventoryTrackingapplicationsforTelecommunications
Equipment,PurchasingSupplyChain&Telephone RecordsManagement
 Workedon the newAvistaUtilitieswebwhichisbeingdeployed withMOSS2007 as a backend;
one of the firstexternal facingwebsitesthatMicrosofthasseenthe technologyusedfor
 Workedwitha teamto design& developaweb-basedpaymentprocessingfor
www.avistautilities.com(myAvistaUtilities) includingelectronicbill presentment,ebill email

Gerald A. Manfred II Page Three
notifications,emailmarketingcampaignsandrelatedASP.NETweb-services;supportandassist
CustomerService Representatives
 Collaboratedwithall otherfunctional ITareasto facilitate the analysisanddevelopmentof
software solutions. Manytimesthisincludesthe Database,Network,andDesktopEngineers
 Installed&Supportedthe followingVendorpackages: SumTotal (LearningManagement
System),Certus(SOXapplication),eGain(CustomerService andContactCenterSystem),
SharePointandEnterprise ProjectServer
Inland NorthwestHealth Services
WebDevelopmentAnalyst/WebMaster
August 1997 – May 2001
Spokane,WA
Responsibilities: Servedasa projectmanagerfor the webteamand a liaisonbetweenclinical
departmentswithinthe collaborationof hospitals,outside vendorsandthe ISdepartment. Workedwith
IT, the businessandvendorstoevaluate procure the infrastructure tosupportemail andweb
technologies.
 Designed,ImplementedandsupportedoriginalINHSandSpokane Hospital websitesandemail
 Involvedwiththe constructionof anew DialysisUnit,whichincludedorganizing
communications,security,network,computers,faxes,copiers,Dialysismachines,andinterfaces
 Servedasa liaisonbetweenSacredHeartMedical Centerclinical departments(Kidney
Services/Dialysis/Transplant,Cardiology,Radiology,EEG,Lab, Library,ManagedCare) withinthe
collaborationof hospitalsutilizingMeditech,outsidevendors andthe ISdepartment
 Requirementsgathering/analysis,design,projectplanningandteamwork. Implementation,
testingandmaintenance of software/hardware upgradesandnew installs
Providence Hospital Everett, WASystem,BRC Health System
SeniorInterface/IntegrationProgrammer
March 1995 – August 1997
Everett,WA
Responsibilities: Interface Programming,HL7Standards,requirementsgathering/analysis,design,
modularcoding,modularandintegratedtesting,implementation,documentation,maintenance,and
productionsupport. Intranetdevelopmentandsupport. Software evaluation.
 PromotedtoSeniorInterface/IntegrationProgrammer
 Interface Programming,HL7Standards,requirementsgathering/analysis,design,modular
coding,modularandintegratedtesting,implementation,documentation,maintenance,and
productionsupport. Software evaluation
 Updatedand maintainedDataGate interface tablesandapplicationenvironment
 Developedandimplementedreportingandcalculatingsystemsforvariousdepartments
Technical Summary
Languages Enterprise Software Compliance Database
Java, Ruby, PERL SharePoint Server ITIL, EMR/EHR QTP and QUERY
HTML, XML, CSS HR, ERP Solutions Compliance SQL, Access
VBScript, JavaScript IIS, SQL Server SOX, HIPPA Toad, Oracle
ASP, ASP.NET MS Project Server General Computing Data Warehousing
Pascal, Basic, COBOL Document
Management
API Integrations
Enterprise Applications
Controls Schemas & ETL

Gerald A. Manfred II Page Four
Education
B.S. Business Administration/Management Information Systems
University of Idaho, Moscow, ID
PMP Certification, 2010
Member ID: 1908210 in good Standing, PMI Local Chapter
CompTIA CDIA+
CompTIA, License COMP001021063689
Starting September 2016

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