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Owen Ellington Resume
- 1. Owen B. Ellington Jr. 160 W. Jeanine Dr., Tempe, AZ 85284 602.391.3334 owenellington@cox.net www.linkedin.com/in/owenellington INFORMATION TECHNOLOGY SENIOR MANAGER Experienced in leading project managers, software developers, and operations teams on national and enterprise level information technology projects that meet or exceed a companys strategic and financial goals. QUALIFICATIONS SUMMARY Proven senior information technology leader, that demonstrates a passion for technology, consistently exceeds business and customer needs and requirements, while delivering solutions on-time, and under budget. Experienced in the technology, healthcare, entertainment, franchise, and manufacturing industries. Respected professional, with 20+ years of operational management experience and successes including: o As a member of the Senior Management Team, reporting directly to the CEO, CFO, and CTO, led the development, delivery, and support of numerous technology based solutions for 220 franchise locations, 15 branch offices, 6 datacenters, and the nations largest indoor bounce house entertainment company. o Directed the resources and vendors needed to onboard three call centers with digital and VoIP telecom technologies. o Twice led teams that moved and centralized datacenter operations, increasing overall uptime, while increasing business and customer confidence. o Successfully coordinated the implementation of new IT policies helping with successful ISO, HIPAA, PCI, and SOC 2 audits. o Conducted multiple VoIP telecom/telepresence requirements evaluations and managed the deployment of solutions that crossed international borders. CORE COMPETENCIES Team Leadership/Recruitment Project Management Contract Negotiations Implementation Support Organizational Planning Emerging Technologies Budget/Cost Management Performance Management Process Improvement IT Governance Policy Development Client/Vendor Relations Training VoIP/Telepresence PROFESSIONAL EMPLOYMENT HISTORY TrendShift, LLC 11/2013 6/2016 Healthcare startup developing an analytics platform coupled with a wellness and educational community. Director, Information Technology Operations Reporting to the CTO, responsible for IT management, and technical mentoring of the company-wide IT operations department, spanning 6 sites and 3 datacenters. Approved all IT policies and procedures. Ensured that HIPAA compliance was maintained. Major Projects Built an effective team that developed all IT policies and procedures, while creating a road-map for all annual IT initiatives as they align with business goals. Directed the selection, procurement, and implementation of all IT initiatives including help desk, configuration management, self-help, virtualization, voice, network, and server solutions. Led the IT integration efforts of two corporate acquisitions simultaneously. The IT operations project management team introduced Agile/Scrum project management methodology, increasing overall productivity exponentially. Successfully passed annual SOC 2 audits. CapEx and OpEx budgetary responsibility. GlobalMedia Group, LLC d/b/a GlobalMed, Scottsdale, Arizona 11/2011 10/2013 Healthcare company specializing in integrated telemedicine hardware and software solutions. Manager, Information Technology Reporting to the CEO, responsible for IT operations including server, data, voice, and video infrastructures. Led the technical support and internal help desk teams. Major Projects Directed all activities that led to the deployment of Cisco Telepresence solutions across national and international sites, including the call center; coordinated all vendor relationships for a seamless and error-free cutover; gained business confidence for critical business decisions as a result. Led all IT initiatives supporting eventual ISO 13485 certification and FDA approval for medical device sales. Managed the team to determine requirements for help desk, monitoring, change management, incident response, and configuration management, responsible for protecting over $2M in technology assets; led the procurement and deployment of the chosen solutions. Managed the team that supported cloud PACS and DICOM solutions.
- 2. Collabera, Scottsdale, Arizona, 6-Mo. Contract 5/2011 11/2011 Client: Wells Fargo, Postion: Developer, Enterprise Search Services Develop intranet search engine metrics and analyze search patterns across the Wells Fargo/Wachovia enterprise. Prepare reports and suggest ways that different business units can use search efficiently amongst their staff. Administered all Windows lab servers including hardware provisioning and software deployment PIU Management, Tempe, Arizona 9/2008 3/2011 Entertainment company specializing in bounce house franchises in the United States, comprising of the Pump It Up and BounceU brands. Director, Information Technology Reporting to the CFO, responsible for information technology strategy and leadership for the corporate body and over 220 franchise locations. Acted as project manager for concurrent software engineering initiatives, utilizing on and offshore .NET development teams. Major Projects As Director of software development, outsourced software engineering, increasing application development turnaround without sacrificing code quality, while decreasing development costs by over 90%. Led the team that developed an online invitation and digital waiver system within an aggressive timeline, saving on event invitation costs, while increasing event check-in efficiency; resulting in 20,000 event reservations and over $6M in revenue in its first year. Pioneered the companys first intranet system using Microsoft Sharepoint technologies, giving franchise owners and corporate a singular communications medium. Oversaw the migration of BounceU and Pump It Up servers to a cloud-based architecture, increasing speed and uptime. Performed a systems analysis after the acquisition of BounceU, resulting in the elimination of redundant systems, cutting recurring expenditures by over 50%. CapEx and OpEx budgetary responsibility Physicians Care Alliance (PCA Skin), Scottsdale, Arizona 5/2007 2/2008 Healthcare company specializing in the development of professional and healthy skin care treatment products. Sr. Manager, Information Technology Reporting to the CEO, directed all facets of the information technology department including: server and network infrastructure, project management, telecom, website development/maintenance, e-marketing activities, and the call center. All systems complied with IT HIPAA standards. Major Projects Led the team that updated the server, network, and telecom infrastructure; provisioned dedicated data circuits connecting the corporate office to remote locations. Oversaw the deployment of NetSuite, replacing the legacy accounting, ERP and sales management platforms, creating a tightly integrated suite of applications to view real-time company performance via customizable dashboards. Managed the team that developed and deployed a new, database driven Web site, resulting in brand continuity, greater online growth and exposure, ultimately increasing product sales incrementally. E-Commerce and IT Consulting and Development 7/2005 5/2007 Client: MotionLingo, LLC, Tempe, Arizona | Manager of E-Commerce Position: Project: MotionLingo.com Website Development and E-Marketing Responsible for Web site scope, requirements gathering and testing. Used Dreamweaver MX, Cold Fusion MX and Microsoft SQL Server for Web site and relational database development. Coordinated the design team and ran e-marketing campaigns, search engine optimization (SEO) and Google analytics for MotionLingo.com and the MotionTrak Fitness Community. Client: ThoughtLava Consulting, LLC, Phoenix, Arizona | E-Commerce Business Development Manager Project: RedcatRacing.com Website Development Provided client consulting and project management, including project scope, business and functional requirements, technological assessments and recommendations. Used Dreamweaver MX, Cold Fusion MX and Microsoft SQL Server for Web site and relational database development. EDUCATION Arizona State University, 1992-1995 University of Phoenix, Bachelors in eBusiness (graduation expected in 2017)