GHMorrison Resume A - 2017
- 1. GLORIA MORRISON GHMORRISON@GMAIL.COM 280 Rose Street (704) 807.2588 Mooresville, NC 28117 PROFESSIONAL OBJECTIVE Seasoned professional seeks a challenging position that combines an educational background and business experience油in an energy driven, cross-functional position. 油Combining public speaking skills, marketing strategies, benefit sales techniques and common sense gleaned from years of teaching, coaching, training, sales, writing and business training creating presentations that inform, educate and promote a companys brand while building strong client relationships. PROFESSIONAL WORK HISTORY AND ACCOMPLISHMENTS BENNETT BUILDINGS SYSTEMS,INC, CONTRACT EMPLOYEE, LOT MANAGER, MOORESVILLE, NC MAY 2016 - DECEMBER 2016 RESPONSIBILITIES: Promote and operate day to day store management of new store operations. Implement, track and use social media to advertise and promote the Bennett portable storage products as the primary means of advertising the branding of product into the Mooresville marketplace. Results: The store has been open approximately seven months and steady progress is seen through the social marketing strategy. Understanding Social media is tricky, but one of the keys is consistency and frequency which cuts across the swath of all the social media groupings that are pertinent to the ever changing audience. Salesforce Database System is a new tracking system the company began to use as the Mooresville store opened. My previous sales background allowed me to assist other lot managers with their introduction to the system. Unfortunately, the store was closed quickly due to management changes at the Corporate level. CHICK-FIL-A, MOORESVILLE NC, EMOTIONAL CONNECTIONS & RELATIONSHIPS COORDINATOR 2010 - PRESENT RESPONSIBILITIES: Promote and create community awareness of the WinShape Camps for Community in Mooresville through speaking engagements to local civic and church organizations, assist Corporate WinShape Team, Host Team and the local store in catering promotional events, raising funds for camp scholarships and logistics for the Chick-fil-A Friday Family Fun Day, as store liaison. Results: In 2016, 455 campers attended utilizing more than 100 volunteers, raised $28,000 to approximately 150 paid scholarships to Back Pack Ministry for children in the Iredell County area and other children with demonstrated need; local store fed more than almost 1,000 campers and family members for Chick-fil-A Friday Family Fun Day. In 2014, the camp successfully established itself in the community and was ranked as one of the top 5 camps in a recent survey by a local newspaper that serves Lake Norman. RESPONSIBILITIES: Implement, track and maintain corporate program called A List. Provide unique one-of-a- kind events for the stores most loyal customers. The goal of this program is to Surprise & Delight our most faithful and loyal customers who have faithfully supported our store by frequently dining and telling others of their positive dining experiences ultimately increasing our customer base. Results: A List customers are involved in joint ventures that benefit the local community. By getting to know our customers on a deeper and richer level, were involved organizations our A Listers are interested in creating a larger sense of community. Our joint ventures have included as Brysons F. U. E. L. , Mooresville Soup Kitchen, Palliative Care Of Iredell County and Food For Days Jointly With The Back Pack Ministry.
- 2. GLORIA MORRISON GHMORRISON@GMAIL.COM 280 Rose Street (704) 807.2588 Mooresville, NC 28117 RESPONSIBILITIES: Design and introduce Childrens Birthday Party Package, implement Back Stage Tours, and in-store promotions to create RE-MARK-able Customer experiences. Train select employees to work with these specialized programs at the store. Results: Positive customer feedback; hundreds of people have toured store and the Birthday Party Package continues to grow and expand in popularity. RESPONSIBILITIES: Develop a Hospitality Training Program for all employees by creating an Employee Handbook of Guidelines to improve employees skills in hospitality services with restaurant guests, improve teamwork amongst employees and work with a servants heart attitude. Create a Service Snapshot Matrix for evaluation purposes to aid employees in improving their hospitality skills. Results: Successful implementation and training of employees with handbook and managers consistently use snapshot matrix for employee evaluations. Hospitality and customer service scores have shown consistent improvement through corporate surveys from customers. Store sales continue to exceed monthly goals. REAL ESTATE, LAKE NORMAN REALTY, REALTOR/BROKER 2005 - 2010 RESPONSIBILITIES: Marketed, negotiated, mediated and guided clients through the sale and purchase of property. Results: Success Agent of the Year 2005, Sales Volume Award 2007, Listing Agent Recognition Awards multiple years, earned GRI and ABR Designations. LINCOLN ARTS COUNCIL, EXECUTIVE DIRECTOR 1985 - 1989 RESPONSIBILITIES: Directed day-to-day operations for non-profit arts agency including grant writing and evaluating, preparing annual budget, volunteer recruitment, primary writer & editor for monthly newspaper insert, planning and producing festivals, musicals, arts competitions and educational programming. Results: Applied and received $30,000 NEA Grant; created visual presentation which resulted in the receipt of a $1,000,000 grant from the Timken Foundation; developed partnership with 4-H Council to incorporate a dinner theatre format for summer musical production creating higher performance attendance, positive cash flow and opening the door for future partnerships.
- 3. GLORIA MORRISON GHMORRISON@GMAIL.COM 280 Rose Street (704) 807.2588 Mooresville, NC 28117 PERSONAL INTERESTS AND ACCOMPLISHMENTS INDEPENDENT CONTRACTOR 1981 - PRESENT DRAMATIST/PUBLIC SPEAKER/WORKSHOP INSTRUCTOR Research, write, and perform dramatic presentations on the lives of historical characters and classic narratives. DIRECTOR/DRAMA COACH/PROFESSIONAL SPEECH JUDGE Coach, communicate and evaluate students on their dramatic presentations in preparation for performance. HOME EDUCATOR 1996 - 2006 Homeschooled children for almost ten years providing the foundation for their schooling from Kindergarten through transition into conventional school. EDUCATION Bachelor of Arts in Interpretative Speech - Bob Jones University, Greenville, SC 1981