Gibbs, Melissa resume_2015
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Melissa Gibbs is a computer trainer and facilitator seeking a position in adult education and human resources. She has a Master's degree in Adult Education from Fordham University and a Bachelor's degree in Human Services from Touro College. Gibbs has over 15 years of experience teaching accredited courses at various universities and currently works as the Director of Marketing at WeHarlem, where she connects community members and promotes local businesses.
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- 1. Melissa GIBBS 300 West 135th Street * New York, N. Y. 10030 * (917) 763 – 7742 * melissag- ibbs800@gmail.com Summary of qualifications: Challenge driven Computer Trainer/Facilitator/Mobile App Owner possessing a demonstrated ability to inte- grate a Master’s Degree in Adult Education and Human Resources with strong strategic planning, organization and communication skills to design, implement and conduct stimulating computer training programs. Taught accredited courses and met administrative responsibilities at College of New Rochelle, Cornell University & CUNY. Mobilize community services with the help of innovative technology and social media marketing. Education: Fordham University, New York, NY Masters of Science, Adult Education/Human Resources Touro College, New York, NY BS, Human Services Concentration: Liberal Arts & Science Professional Skills/Knowledge/Career History: College registration, financial aid, representative student services. IT Department Trainer, Professor/Instruc- tor/Facilitator specialized in Adult Education/Human Resources, MS Word, Excel, PowerPoint, IOS systems, expert marketing in social media. WeHarlem New York, NY 09/2014 – Present Director of Marketing Connects people to the businesses in the Harlem community. Serve as liaison for the people to connect with each other and patronize the community businesses. Responsible for the growth of 14,000 members. Cornell University/CUNY New York, NY 2004 - 2013 Adjunct Professor/Counselor/Advisor Met with students weekly to facilitate and manage curriculum. Discussed any academics and/or personal issues. Worked as a team player with the support staff to help guide the student’s efforts. Made announcements, collected fees, processed checks and other admin duties. Instructed the course on computer system and equipment. Created and main- tained an excellent source of career information. Instructed students to create degree plan that demonstrates an un- derstanding of educational and career goals. Mount Sinai Medical Center New York, NY 1998 - 2013 Senior Training Specialist The Senior Training Specialist performed needs assessments, designed curriculum, and trained on 25 different clinical application software to end users. Trained up to 5000 staff members per year within large classes, small groups or individualized learning environments for a major medical facility. Managed and lead large enterprise initiatives and provided direction to all staff, consultants and volunteers involved in the process. Designed and implemented a training evaluation form/survey to provide essential feedback on training and promote physi- cian/staff satisfaction with clinical applications.
- 2. Excellent References Furnished Upon Request