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Esnatech provides unified communications solutions to integrate existing phone systems with Google Apps. This includes unified messaging, presence, faxing and mobility features. The document discusses Esnatech's products, methodology, success stories and company details. It also addresses common sales objections around lack of these features in Google Apps alone and promotes Esnatech as a strategic partner for enabling unified communications in Google Apps deployments.
Google presentation
- 1. Enabling Unified Messaging, Presence and Phone integration for Google appsCopyright 2011 Esna Technologies Inc | www.esnatech.com | 1-800-565-3762
- 2. Unified messagingPresenceFax serverDialing & Mobility
- 3. How it works
- 4. SalesObjections esnatech helps overcome Lack of unified messaging with existing corporate voice mail
- 5. Lack of dialing off my phone system from Contacts on my PC
- 6. Lack of Faxing from my email which I have today
- 7. Missing features they have with Microsoft- Unified Messaging with Exchange, and Dialing and presence From existing phone system, (MS OCS replacement)Consulting MethodologyProductsUnified Communications for Google apps Applications server
- 8. Office LinX Google Marketplace
- 9. Application server that integrates the existing phone system and voice mail platform with Google apps as well it extends phone presence and Fixed to mobile convergence services into Google apps.Esnatech Google UC portfolioUC web ServicesBoth desktop and web gadgets enable full dialing , presence and corporate phone search functionality from any OS or browserGoogle Fax ServicesGoogle apps integrated fax services for fax messaging with Gmail and outbound faxing from Google docs and GmailGoogle Android PBX Integrationintegrated Android OS devices with existing phone system and PBX for station to station dialing and inbound and outbound calling of enterprise PBXSpeech Access to AppsNavigate Google Contacts, Calendar, and Gmail over the hone leveraging DTMF and speech commands for offline hands free access to your Google apps accountGmail Unified MessagingIntegrates with any phone system to deliver voice and fax access from GMAIL and Email access over the phone.Google Talk Rich Phone PresenceIntegrated phone presence with Google talk to see who is on or off the phone and initiate click to dial off your phone ext.Calendar Integrated MobilityPersonal, shared, and public calendars integrated with your phone voice mail greetings, and mobility settings for find me follow me functionalityKnowledge Screen PopsDesktop look up using Google search based on incoming caller ID and name to provide adhoc call center functionality
- 10. Gmail Unified MessagingSingle inbox to all messages- voice, fax, chat and recorded conversationsAccess to Voicemail in MP3 or Wave Format & Integrated Transcription
- 11. Rich PresenceGtalk enterprise presenceFederated presence with
- 12. Desk phone
- 13. Mobile phone
- 15. Supported on Gtalk for android
- 16. Enabled Click to dial with
- 18. Gtalk/voice
- 21. See how it works...Google Calendar supportCalendar driven PresenceFederated presence
- 22. Google Calendar
- 23. Calendar presence with Gtalk
- 24. Call Routing based on calendar status
- 25. Voice mail greetings integrated with Calendar
- 26. See how it works...UC Web servicesUC Web app for GmailWeb gadget works in all OS
- 28. Desktop faxing
- 30. Presence
- 31. FMC mobility
- 32. See how it works...Smartphone PBX integrationUC Mobile for SmartphonesIntegrates device with existing PBX
- 34. Find me follow me
- 36. Presence
- 37. FMC mobility
- 38. Wifi handoff with SIP client
- 39. See how it works...Executive OverviewKey value of esnatechsOffice-LinX Unified Communication applications to the Google apps team.Esnatech has been providing Unified Communication solutions for Google apps for the past 2 yearsand are already a listed vendor in the Google Market-Place.
- 40. Proven solution with large reference-able customers in all market segments and key vertical markets
- 41. SEIU, City of Westerville, University of Maine, GSA (General Services Administration), Lemar Advertising, Anys, Park University, Menlo College, Mead West Vasco, and IHG
- 42. Have been involved and proposed in close to 370K Google app seats as opportunities in less then 12 months!Success StoriesIssueMoved to Google apps and were looking for new phone system that would provide the city full Unified communications services within Google apps, in particular Unified messagingSolutionThey selected a Mitel phone system that was SIP integrated to the esnatech Communication and collaboration application server. The esnatech application server extended Mitel dialing, Presence and messaging services directly into GMAIL and Google apps. They were able to access voice and fax messages from Gmail and initiate phone calls off their Mitel phone system directly from Google apps.ROIConsolidated voice, fax and mobility investments into the esnatech application server and were able to invest in smaller capacity based on the direct integration with GMAIL and enabling users to access voice and fax messages right from Gmail. Eliminated costs in managing and maintaining legacy voice mail, fax server in single service. Also enabled them to use and leverage Google voice behind their City wide Phone system
- 43. Success StoriesIssueThe Universitys IT team wanted to consolidate their voice networks across a very diverse legacy PBX environment and integrate them seamlessly to the Google cloud. This would deliver true unified communications capability, including single inbox access to all messages, presence information shared across Google Calendar and Google Talk, and fixed-to-mobile convergence.SolutionOffice-LinX enabled the University to connect to key applications in the Google Apps cloud, including hosted email, shared calendars, shared documents, and collaborative websites. The Office-LinX solution seamlessly integrated with the Universitys existing Cisco telephony system, without the need to add hardware. With the potential of hundreds of users or more, the scalability and the intuitive Office-LinX user interface were key factors in selecting the Office-LinX solution.ROIThe Office-LinX solution seamlessly integrated with the Universitys existing Cisco telephony system, without the need to add hardware. With the potential of hundreds of users or more, the scalability and the intuitive Office-LinX user interface were key factors in selecting the Office-LinX solution. In addition to voicemail services, the esnatech solution also delivered an array of valuable, time-saving and productivity enhancing features including presence and mobility to the University of Maine Systems faculty and staff.
- 44. ScalabilityEsnatechs Office-LinX is able to provide full UC for Google Apps integration for over 30k users per deployment Various Deployments with large implementations
- 45. US Senate 18000 Users
- 46. IHG 18000 Users
- 47. Pacific Gas & Electric 15000 Users
- 48. Litton Loan 5000 UsersGoogle Apps Eco-SystemTop Google apps resellers Globally Resell or refer the esnatech solution for voice integrationSADA sees Esnatech as a key strategic partner in helping organizations adopt Google Apps. Many organizations wish to make the switch to Google Apps but want to preserve or enhance their unified messaging experience. Esnatech provides the best-in-breed integration solution, backed by 20+ years of multi-platform phone system experience. Tony Safoian, President and CEO, SADA Systems
- 49. Company FactsHead Office: Richmond Hill, Ontario CanadaRegional Offices: London U.K /Henderson Nevada
- 50. Esnatech resources in Colorado /Connecticut / Oregon
- 51. 1900 certified partners globally
- 52. Over 300 new customers served in the past 12 months with active service to over 1000 sites annuallyCompany FactsCompany Size
- 53. 75% of the workforce engineering and support
- 54. 2011 forecasted revenue $13 million USD
- 55. Growth specifically from Google apps Opportunities
- 56. 370,000 plus Google apps Seats proposed with UC in 2010
- 57. Average seat sale for UM/UC $30.00 per user per year
- 58. Active distribution and business development
- 59. North America / EMEA / AsiaPac /and LATIN AMERICAContact InformationEsnatech Sales DepartmentSales@esna.com905-707-9700 say Sales / 800 565 3762 say SalesWebsite-www.uc4googleapps.comWhere to get a demo account?Request from Esnatech Regional Manager- add to our hosted Amazon platform (Google Sandbox). Sales@esna.comFollow us OnlinePoweredbyesnauc
- 60. Facebook
- 61. Blogger
- 62. Youtube
- 63. LinkedinQ&A