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HAMADA ABDELAZIZ Mobile: 00974 50350959
CORPORATE DEVELOPMENT DIRECTOR & QUALITY CONSULTANT Email hamadabb@gmail.com
Page 1 of 5
PERSONAL INFORMATION
Birth Date: 03 March 1975, Egypt
Nationality: Egyptian
Address In Qatar: Doha - Qatar
EDUCATION
B.Sc. Sciences (Mathematics and Computer sciences) - Egypt - 1997 with Good
grade 72.44%
EXPERIENCE
1- Lead auditor and consultant for ISO 9001
2- Quality Management Systems (ISO 9001, 14001, 20000, 27001, OHSAS 18001,
TQM)
3- Excellence Models (EFQM, Dubai excellence modules)
4- Business Process Management including analysis, improvement and
reengineering
5- Corporate evaluation using RADAR approach
6- Corporate Risk Management (ISO 31000)
7- Change Management
8- Performance Management Systems including measurement management, KPIs
9- Corporate Strategic Planning
10- IT Governance including COBIT ,ITIL , ISO 20000, ISO 27001
11- Project Management Systems & Tools including PMBOK, MS-Project, PMO,
OPM and EPM
12- Information Management Systems (ERP, CRM and E-Government, Oracle ERP)
13- Business Analysis & Feasibility Study
14- Customer Service (Requirements, Expectation and Needs, Satisfaction & delight
and loyalty )
15- Teamwork Management
16- Problems Solving
HAMADA ABDELAZIZ Mobile: 00974 50350959
CORPORATE DEVELOPMENT DIRECTOR & QUALITY CONSULTANT Email hamadabb@gmail.com
Page 2 of 5
17- Supply Chain Management (including understanding the corporate
environment, specifying requirements, analyzing supply market, negotiating,
preparing and managing the contract, managing logistics and inventory, etc.)
18- Human Resources (Recruiting, Selection, Performance Measurement, Career
Ladder and Succession Planning)
19- HR Training and Development (Needs analysis and assessment, programs
design, development and implementation)
20- Trainer for many software such as ERP system (Accounting, Stores, Purchasing, Customers,
Vendors, Assets, adjustment, Banking, Property management, CRM, etc.)
WORK EXPERIENCE
From July 2015 till now
Position : Corporate Development Director & Senior Quality consultant
CO M P A N Y : Mica Qatar consulting services
ADDRESS: Doha, Qatar
Mica Qatar consulting services is a management consulting company in Qatar, it has a big
project to establish and implement integrated management system (IMS) with three ISO
stander ISO 9001, ISO 14001 and OHSAS 18001 in the ministry of municipality and
environment in Qatar. My role is a consultant and deputy project manager
From 1/2015  6/2015
Position : General Manager
CO M P A N Y : Sahab Advanced Services
ADDRESS: Khartoum, Sudan
From 2/2014 -12/2014
Position : Head of consulting and quality department
Company: ORTEC for petroleum and engineering services
Address : Khartoum, Sudan
HAMADA ABDELAZIZ Mobile: 00974 50350959
CORPORATE DEVELOPMENT DIRECTOR & QUALITY CONSULTANT Email hamadabb@gmail.com
Page 3 of 5
ORTEC is a management consulting company in Sudan, Provide a services to engineering
services and quality management, it has a project to assessment and reengineering the ARTIC
factory process. My role is a project manager
From 12/2012 - 12/2013
Position : Senior system analyst
Company: Egysmart IT Solutions
Address : Cairo, Egypt
From 5/2007 - 11/2012
Position : Senior quality management
Company : Dubai Municipality Strategic Planning Unit in the Information
Technology Department
Address : Dubai, UAE
Dubai Municipality provides municipal services to a diverse population in Dubai. Its work
includes urban planning and supervision of construction, environmental protection and
improvement, conservation of public parks, regulating and ensuring international quality
standards in construction and building materials, food & consumable items, professional
services in laboratory certification and accreditation. The Municipality has the vision of
"creating an excellent city that provides the essence of success and comfort of living. We
helped DM to establish the first E-Government project and portal in the region with more than
500 e-services and more than 150 M-services on mobile. Our role in ITD includes management
of IS projects, training of thousands of IS users, implementation of short, mid and long term
plans and establishing quality management systems started with ISO, then TQM and ended
with EFQM. We implemented ITIL Ver2.0 and customized Oracle ERP (GRP) for the whole
Dubai Government.
From 5/2006 - 4/2007
Position : Head of quality unit
Company : AWQAF general trust of Sharjah
Address : Sharjah, UAE
HAMADA ABDELAZIZ Mobile: 00974 50350959
CORPORATE DEVELOPMENT DIRECTOR & QUALITY CONSULTANT Email hamadabb@gmail.com
Page 4 of 5
From 7/2002- 4/2006
Position : Head of IT Section
Company: AWQAF general trust of Sharjah
Address : Sharjah, UAE
Awqaf general trust of Sharjah it is a government authority provides Islamic Waqf services to a
diverse population in Sharjah. Its work includes manage Islamic Waqf such as rent of Waqf,
establish new Waqf and investment of Waqf. My role includes manage the IT section and
establish the quality unit and get the ISO 9001 certificate
From 2/2000 - 6/2002
Position : Head of analysis and development Section
Company: Delta software Dubai Branch (TOLBA Computer Center)
Address : Dubai, UAE
From 11/1998 - 1/2000
Position : Programs specialist
Company: Delta software Cairo branch
Address : Cairo, Egypt
With more 30,000 users in 6 Arabic countries, Delta software was the largest Software
provider in these Arabic countries that time. My role includes establishing the quality
assurance unit, testing unit and managing big IS projects.
COURSES IN SUMMARY
 NLP Diploma Certificate
 Corporate Strategic Planning
 Goals setting and goals achieving
 ITIL Foundation Certificate
 Lead auditor course in ISO 9001
 Internal auditor course
 TQM, ISO Standers (9001,14001, 20000, 27001, OHSAS18001, COBIT)
 Excellence models (EFQM, Dubai excellence model)
 Corporate Assessment with RADAR Approach
HAMADA ABDELAZIZ Mobile: 00974 50350959
CORPORATE DEVELOPMENT DIRECTOR & QUALITY CONSULTANT Email hamadabb@gmail.com
Page 5 of 5
 Balance score card (BSC)
 Key Performance Indicator (KPI)
 PBviews Software using to monitoring the KPIs
 Process Management
 ARIS (Architecture of Integrated Information System) Software which
using to design the process of corporate to define the interaction and
improvement
 Change management
 Governance
 PMP ( Project Management Professional ) Course Certificate Dec 2015
(Exam will conduct soon )
 OPM3 (Organizational Project Management) Course
 EPM (Enterprise Program Management) from Microsoft to monitoring
programs software
 Microsoft Project software
 PCM Primavera (Managing Contracts In Primavera contract management)
course
 Project Planning and control using oracle primavera course
 Portfolio Management course
 Oracle OCP (Oracle Certified Professional) Certificate
MEMBERSHIP
 Member In IRCA For ISO 9001 with No. 1195669
 Member of PMI with No. 1150127
LANGUAGES
English (Very Good), Arabic (Native) and Turkish (beginner)
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Hamada CV Quality En

  • 1. HAMADA ABDELAZIZ Mobile: 00974 50350959 CORPORATE DEVELOPMENT DIRECTOR & QUALITY CONSULTANT Email hamadabb@gmail.com Page 1 of 5 PERSONAL INFORMATION Birth Date: 03 March 1975, Egypt Nationality: Egyptian Address In Qatar: Doha - Qatar EDUCATION B.Sc. Sciences (Mathematics and Computer sciences) - Egypt - 1997 with Good grade 72.44% EXPERIENCE 1- Lead auditor and consultant for ISO 9001 2- Quality Management Systems (ISO 9001, 14001, 20000, 27001, OHSAS 18001, TQM) 3- Excellence Models (EFQM, Dubai excellence modules) 4- Business Process Management including analysis, improvement and reengineering 5- Corporate evaluation using RADAR approach 6- Corporate Risk Management (ISO 31000) 7- Change Management 8- Performance Management Systems including measurement management, KPIs 9- Corporate Strategic Planning 10- IT Governance including COBIT ,ITIL , ISO 20000, ISO 27001 11- Project Management Systems & Tools including PMBOK, MS-Project, PMO, OPM and EPM 12- Information Management Systems (ERP, CRM and E-Government, Oracle ERP) 13- Business Analysis & Feasibility Study 14- Customer Service (Requirements, Expectation and Needs, Satisfaction & delight and loyalty ) 15- Teamwork Management 16- Problems Solving
  • 2. HAMADA ABDELAZIZ Mobile: 00974 50350959 CORPORATE DEVELOPMENT DIRECTOR & QUALITY CONSULTANT Email hamadabb@gmail.com Page 2 of 5 17- Supply Chain Management (including understanding the corporate environment, specifying requirements, analyzing supply market, negotiating, preparing and managing the contract, managing logistics and inventory, etc.) 18- Human Resources (Recruiting, Selection, Performance Measurement, Career Ladder and Succession Planning) 19- HR Training and Development (Needs analysis and assessment, programs design, development and implementation) 20- Trainer for many software such as ERP system (Accounting, Stores, Purchasing, Customers, Vendors, Assets, adjustment, Banking, Property management, CRM, etc.) WORK EXPERIENCE From July 2015 till now Position : Corporate Development Director & Senior Quality consultant CO M P A N Y : Mica Qatar consulting services ADDRESS: Doha, Qatar Mica Qatar consulting services is a management consulting company in Qatar, it has a big project to establish and implement integrated management system (IMS) with three ISO stander ISO 9001, ISO 14001 and OHSAS 18001 in the ministry of municipality and environment in Qatar. My role is a consultant and deputy project manager From 1/2015 6/2015 Position : General Manager CO M P A N Y : Sahab Advanced Services ADDRESS: Khartoum, Sudan From 2/2014 -12/2014 Position : Head of consulting and quality department Company: ORTEC for petroleum and engineering services Address : Khartoum, Sudan
  • 3. HAMADA ABDELAZIZ Mobile: 00974 50350959 CORPORATE DEVELOPMENT DIRECTOR & QUALITY CONSULTANT Email hamadabb@gmail.com Page 3 of 5 ORTEC is a management consulting company in Sudan, Provide a services to engineering services and quality management, it has a project to assessment and reengineering the ARTIC factory process. My role is a project manager From 12/2012 - 12/2013 Position : Senior system analyst Company: Egysmart IT Solutions Address : Cairo, Egypt From 5/2007 - 11/2012 Position : Senior quality management Company : Dubai Municipality Strategic Planning Unit in the Information Technology Department Address : Dubai, UAE Dubai Municipality provides municipal services to a diverse population in Dubai. Its work includes urban planning and supervision of construction, environmental protection and improvement, conservation of public parks, regulating and ensuring international quality standards in construction and building materials, food & consumable items, professional services in laboratory certification and accreditation. The Municipality has the vision of "creating an excellent city that provides the essence of success and comfort of living. We helped DM to establish the first E-Government project and portal in the region with more than 500 e-services and more than 150 M-services on mobile. Our role in ITD includes management of IS projects, training of thousands of IS users, implementation of short, mid and long term plans and establishing quality management systems started with ISO, then TQM and ended with EFQM. We implemented ITIL Ver2.0 and customized Oracle ERP (GRP) for the whole Dubai Government. From 5/2006 - 4/2007 Position : Head of quality unit Company : AWQAF general trust of Sharjah Address : Sharjah, UAE
  • 4. HAMADA ABDELAZIZ Mobile: 00974 50350959 CORPORATE DEVELOPMENT DIRECTOR & QUALITY CONSULTANT Email hamadabb@gmail.com Page 4 of 5 From 7/2002- 4/2006 Position : Head of IT Section Company: AWQAF general trust of Sharjah Address : Sharjah, UAE Awqaf general trust of Sharjah it is a government authority provides Islamic Waqf services to a diverse population in Sharjah. Its work includes manage Islamic Waqf such as rent of Waqf, establish new Waqf and investment of Waqf. My role includes manage the IT section and establish the quality unit and get the ISO 9001 certificate From 2/2000 - 6/2002 Position : Head of analysis and development Section Company: Delta software Dubai Branch (TOLBA Computer Center) Address : Dubai, UAE From 11/1998 - 1/2000 Position : Programs specialist Company: Delta software Cairo branch Address : Cairo, Egypt With more 30,000 users in 6 Arabic countries, Delta software was the largest Software provider in these Arabic countries that time. My role includes establishing the quality assurance unit, testing unit and managing big IS projects. COURSES IN SUMMARY NLP Diploma Certificate Corporate Strategic Planning Goals setting and goals achieving ITIL Foundation Certificate Lead auditor course in ISO 9001 Internal auditor course TQM, ISO Standers (9001,14001, 20000, 27001, OHSAS18001, COBIT) Excellence models (EFQM, Dubai excellence model) Corporate Assessment with RADAR Approach
  • 5. HAMADA ABDELAZIZ Mobile: 00974 50350959 CORPORATE DEVELOPMENT DIRECTOR & QUALITY CONSULTANT Email hamadabb@gmail.com Page 5 of 5 Balance score card (BSC) Key Performance Indicator (KPI) PBviews Software using to monitoring the KPIs Process Management ARIS (Architecture of Integrated Information System) Software which using to design the process of corporate to define the interaction and improvement Change management Governance PMP ( Project Management Professional ) Course Certificate Dec 2015 (Exam will conduct soon ) OPM3 (Organizational Project Management) Course EPM (Enterprise Program Management) from Microsoft to monitoring programs software Microsoft Project software PCM Primavera (Managing Contracts In Primavera contract management) course Project Planning and control using oracle primavera course Portfolio Management course Oracle OCP (Oracle Certified Professional) Certificate MEMBERSHIP Member In IRCA For ISO 9001 with No. 1195669 Member of PMI with No. 1150127 LANGUAGES English (Very Good), Arabic (Native) and Turkish (beginner)