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PowerPoint Presentation by Charlie Cook
The University of West Alabama
1
Human Resource
Management
ELEVENTH EDITION
G A R Y D E S S L E R
Introduction to Human Resource Management
Chapter 1
12
The Management Process
Planning
Organizing
Leading Staffing
Controlling
13
Human Resource Management at Work
 What Is Human Resource Management
(HRM)?
 The policies and practices involved in carrying out
the people or human resource aspects of a
management position, including recruiting,
screening, training, rewarding, and appraising.
14
Human Resource Management at Work
Acquisition
Training
Appraisal
Compensating
Labor Relations
Health and
Safety
Fairness
Human
Resource
Management
(HRM)
15
Personnel Aspects of a Managers Job
 Conducting job analyses
 Planning labor needs and recruiting job candidates
 Selecting job candidates
 Orienting and training new employees
 Managing wages and salaries
 Providing incentives and benefits
 Appraising performance
 Communicating
 Training and developing managers
 Building employee commitment
16
Personnel Mistakes
 Hire the wrong person for the job
 Experience high turnover
 Have your people not doing their best
 Waste time with useless interviews
 Have your company in court because of discriminatory actions
 Have your company cited by OSHA for unsafe practices
 Have some employees think their salaries are unfair and
inequitable relative to others in the organization
 Allow a lack of training to undermine your departments
effectiveness
 Commit any unfair labor practices
17
Basic HR Concepts
 The bottom line of managing:
Getting results
 HR creates value by engaging
in activities that produce the
employee behaviors that the
company needs to achieve
its strategic goals.
18
Line and Staff Aspects of HRM
 Line manager
 A manager who is authorized to direct the work of
subordinates and is responsible for accomplishing
the organizations tasks.
 Staff manager
 A manager who assists and advises line managers.
19
Line Managers HRM Responsibilities
1. Placing the right person on the right job
2. Starting new employees in the organization (orientation)
3. Training employees for jobs that are new to them
4. Improving the job performance of each person
5. Gaining creative cooperation and developing smooth working
relationships
6. Interpreting the firms policies and procedures
7. Controlling labor costs
8. Developing the abilities of each person
9. Creating and maintaining department morale
10. Protecting employees health and physical condition
110
Human Resource Managers Duties
Functions of
HR Managers
Line Function
Line Authority
Implied Authority
Staff Functions
Staff Authority
Innovator
Employee Advocacy
Coordinative
Function
Functional Authority
111
Human Resource Specialties
Recruiters
EEO
Coordinators
Labor Relations
Specialists
Training
Specialists
Job Analysts
Compensation
Managers
Human
Resource
Specialties
112
FIGURE 11
HR Organization Chart
for a Large Organization
113
FIGURE 12 HR Organizational Chart (Small Company)
114
The Changing Environment of
Human Resource Management
Globalization Trends
Technological Trends
Trends in the Nature of Work
Workforce Demographic Trends
Changes and Trends
in Human Resource
Management
115
FIGURE 14 Employment Exodus: Projected Loss of Jobs and Wages
116
The Changing Role of
Human Resource Management
New
Responsibilities
for HR Managers
Measuring the HRM
Teams Performance
Managing with the
HR Scorecard
Process
Creating High-
Performance Work
Systems
Strategic Human
Resource
Management
117
TABLE 11 Technological Applications for HR
Application Service Providers (ASPs) and technology outsourcing
Web portals
PCs and high-speed access
Streaming desktop video
The mobile Web and wireless net access
E-procurement
Internet- and network-monitoring software
Bluetooth
Electronic signatures
Electronic bill presentment and payment
Data warehouses and computerized analytical programs
118
High-Performance Work System Practices
 Employment security
 Selective hiring
 Extensive training
 Self-managed teams/decentralized decision making
 Reduced status distinctions
 Information sharing
 Contingent (pay-for-performance) rewards
 Transformational leadership
 Measurement of management practices
 Emphasis on high-quality work
119
Benefits of a High-Performance
Work System (HPWS)
 Generate more job applicants
 Screen candidates more effectively
 Provide more and better training
 Link pay more explicitly to performance
 Provide a safer work environment
 Produce more qualified applicants per position
 Hiring based on validated selection tests
 Provide more hours of training for new employees
 Conduct more performance appraisals
120
Measuring HRs Contribution
 The HR Scorecard
 Shows the quantitative standards,
or metrics the firm uses to
measure HR activities.
 Measures the employee behaviors
resulting from these activities.
 Measures the strategically relevant
organizational outcomes of those
employee behaviors.
121
The Human Resource Managers
Proficiencies
 New Proficiencies
 HR proficiencies
 Business proficiencies
 Leadership proficiencies
 Learning proficiencies
122
FIGURE 16 Effects CFOs Believe Human Capital Has on Business Outcomes
123
HR Certification
 HR is becoming more professionalized.
 Society for Human Resource Management
(SHRM)
 SHRMs Human Resource Certification
Institute (HRCI)
 SPHR (senior professional in HR)
certificate
 PHR (professional in HR)
certificate
124
The Human Resource Managers
Proficiencies (contd)
 Managing within the Law
 Equal employment laws
 Occupational safety and health laws
 Labor laws
 Managing Ethics
 Ethical lapses
 Sarbanes-Oxley in 2003
125
The Plan of This Book: Basic Themes
 HRM is the responsibility of every manager.
 HR managers must defend their plans and
contributions in measurable terms.
 All personnel actions and decisions have strategic
implications.
 All managers rely on information technology.
 Virtually every personnel decision has legal
implications.

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Human Resource Management.ppt

  • 1. PowerPoint Presentation by Charlie Cook The University of West Alabama 1 Human Resource Management ELEVENTH EDITION G A R Y D E S S L E R Introduction to Human Resource Management Chapter 1
  • 3. 13 Human Resource Management at Work What Is Human Resource Management (HRM)? The policies and practices involved in carrying out the people or human resource aspects of a management position, including recruiting, screening, training, rewarding, and appraising.
  • 4. 14 Human Resource Management at Work Acquisition Training Appraisal Compensating Labor Relations Health and Safety Fairness Human Resource Management (HRM)
  • 5. 15 Personnel Aspects of a Managers Job Conducting job analyses Planning labor needs and recruiting job candidates Selecting job candidates Orienting and training new employees Managing wages and salaries Providing incentives and benefits Appraising performance Communicating Training and developing managers Building employee commitment
  • 6. 16 Personnel Mistakes Hire the wrong person for the job Experience high turnover Have your people not doing their best Waste time with useless interviews Have your company in court because of discriminatory actions Have your company cited by OSHA for unsafe practices Have some employees think their salaries are unfair and inequitable relative to others in the organization Allow a lack of training to undermine your departments effectiveness Commit any unfair labor practices
  • 7. 17 Basic HR Concepts The bottom line of managing: Getting results HR creates value by engaging in activities that produce the employee behaviors that the company needs to achieve its strategic goals.
  • 8. 18 Line and Staff Aspects of HRM Line manager A manager who is authorized to direct the work of subordinates and is responsible for accomplishing the organizations tasks. Staff manager A manager who assists and advises line managers.
  • 9. 19 Line Managers HRM Responsibilities 1. Placing the right person on the right job 2. Starting new employees in the organization (orientation) 3. Training employees for jobs that are new to them 4. Improving the job performance of each person 5. Gaining creative cooperation and developing smooth working relationships 6. Interpreting the firms policies and procedures 7. Controlling labor costs 8. Developing the abilities of each person 9. Creating and maintaining department morale 10. Protecting employees health and physical condition
  • 10. 110 Human Resource Managers Duties Functions of HR Managers Line Function Line Authority Implied Authority Staff Functions Staff Authority Innovator Employee Advocacy Coordinative Function Functional Authority
  • 11. 111 Human Resource Specialties Recruiters EEO Coordinators Labor Relations Specialists Training Specialists Job Analysts Compensation Managers Human Resource Specialties
  • 12. 112 FIGURE 11 HR Organization Chart for a Large Organization
  • 13. 113 FIGURE 12 HR Organizational Chart (Small Company)
  • 14. 114 The Changing Environment of Human Resource Management Globalization Trends Technological Trends Trends in the Nature of Work Workforce Demographic Trends Changes and Trends in Human Resource Management
  • 15. 115 FIGURE 14 Employment Exodus: Projected Loss of Jobs and Wages
  • 16. 116 The Changing Role of Human Resource Management New Responsibilities for HR Managers Measuring the HRM Teams Performance Managing with the HR Scorecard Process Creating High- Performance Work Systems Strategic Human Resource Management
  • 17. 117 TABLE 11 Technological Applications for HR Application Service Providers (ASPs) and technology outsourcing Web portals PCs and high-speed access Streaming desktop video The mobile Web and wireless net access E-procurement Internet- and network-monitoring software Bluetooth Electronic signatures Electronic bill presentment and payment Data warehouses and computerized analytical programs
  • 18. 118 High-Performance Work System Practices Employment security Selective hiring Extensive training Self-managed teams/decentralized decision making Reduced status distinctions Information sharing Contingent (pay-for-performance) rewards Transformational leadership Measurement of management practices Emphasis on high-quality work
  • 19. 119 Benefits of a High-Performance Work System (HPWS) Generate more job applicants Screen candidates more effectively Provide more and better training Link pay more explicitly to performance Provide a safer work environment Produce more qualified applicants per position Hiring based on validated selection tests Provide more hours of training for new employees Conduct more performance appraisals
  • 20. 120 Measuring HRs Contribution The HR Scorecard Shows the quantitative standards, or metrics the firm uses to measure HR activities. Measures the employee behaviors resulting from these activities. Measures the strategically relevant organizational outcomes of those employee behaviors.
  • 21. 121 The Human Resource Managers Proficiencies New Proficiencies HR proficiencies Business proficiencies Leadership proficiencies Learning proficiencies
  • 22. 122 FIGURE 16 Effects CFOs Believe Human Capital Has on Business Outcomes
  • 23. 123 HR Certification HR is becoming more professionalized. Society for Human Resource Management (SHRM) SHRMs Human Resource Certification Institute (HRCI) SPHR (senior professional in HR) certificate PHR (professional in HR) certificate
  • 24. 124 The Human Resource Managers Proficiencies (contd) Managing within the Law Equal employment laws Occupational safety and health laws Labor laws Managing Ethics Ethical lapses Sarbanes-Oxley in 2003
  • 25. 125 The Plan of This Book: Basic Themes HRM is the responsibility of every manager. HR managers must defend their plans and contributions in measurable terms. All personnel actions and decisions have strategic implications. All managers rely on information technology. Virtually every personnel decision has legal implications.