ºÝºÝߣ

ºÝºÝߣShare a Scribd company logo
SYED IMRAN ALAM imran.alam0610@gmail.com 1
SYED IMRAN ALAM
Mobile: +971588526303
Email: imran.alam0610@gmail.com
Address: A-109 University View Campus, Silicon Oasis, Dubai (UAE)
Seeking assignments in Sales & Marketing, Business Development, and Client Servicing with an
organization of repute preferably in Automobile (Lubrication / Equipment).
PROFESSIONAL SNAPSHOT
ï‚· Worked with SAS Hyundai as Client Service Manager.
ï‚· A seasoned professional with more than 5 years of experience in Sales & Marketing, Business
Development, Client Relationship Management, and Team Management.
ï‚· A keen analyst, highly skilled in market forecasting, quick to identify & formulate strategies to exploit
business opportunities.
ï‚· In-depth knowledge of working and dynamics of products with demonstrated abilities in optimizing
product performance and efficiencies.
ï‚· Adroit in handling business development, identifying & developing new markets, lead generation,
client retention and achieving targets.
ï‚· Effective communicator with good relationship building & interpersonal skills. Strong analytical,
problem solving & organizational abilities.
CORE COMPETENCES
Sales & Business Development
 Implementing marketing strategy for the sale of vehicles &equipment’s.
ï‚· Communicating product feedback from the field to principals with focus on effectuating modifications in
products and improving product performance.
Client Relationship Management
ï‚· Ensuring speedy resolution of queries and grievances, maintaining excellent relations with clients to generate
avenues for additional business.
ï‚· Developing and ensuring customer satisfaction by maintaining excellent turn around time (TAT) for delivery
and standard service quality norms.
Team Management
 Scrutinizing technicians’ productivity and efficiency levels; assessing drops in productivity and instituting
corrective actions; identifying & facilitating training requirements of workshop staff.
ï‚· Supervising and monitoring the performance level of the service staff for ensuring superior customer service
and accomplishment of service targets.
SYED IMRAN ALAM imran.alam0610@gmail.com 2
WORK EXPERIENCE
 May ’2010 – Till date: SAS Hyundai as ClientServiceManager, Lucknow(India).
o Instrumental in educating & implementing the Korean strategy to local market.
o Efficient in collection of competitors’ brochures, keeping up-to-date pricing, market share & other
information.
o Successfully carried out client visits with sales person to get market feedback and also to Dealers’ networks.
o Dexterously handled technical problems of the customers & resolved it with the help of Technical
Department.
o Liaised with management to get all the market related feedback as required from time to time.
o Prepared technical specifications for all models.
ï‚· July 2008-April 2010: HDFC BANK as a Sales Executive in Corporate Account Opening, worked there for 2
years on contract basis.
TRAINING
ï‚· Successfully completed training (Client Service Manager) Level 1 in 2012 from Delhi.
ï‚· Completed (Client Service Manager) level 2 in 2013 from Jaipur.
EDUCATION CREDENTIALS
2008: Master of Business Administration, Integral University with 64.04%.
2006: Graduate from, Lucknow University with 58%.
2004: Diploma in Computer Application
IT SKILLS
ï‚· Well versed with MS-Office, Internet Applications.
ï‚· Designing and animations packages
PERSONAL DOSSIER
Date of Birth 06th October 1982
Present Address A-109 University View Campus, Silicon Oasis, Dubai (UAE)
Linguistic Proficiency English and Hindi
Location Preference Ready to relocate
Passport No N8011984

More Related Content

What's hot (19)

Mudasir cv
Mudasir cvMudasir cv
Mudasir cv
Mudasir Muhammad
Ìý
Nowfal cv
Nowfal cvNowfal cv
Nowfal cv
Nowfal Muhammed
Ìý
mkhedr.cv -4
mkhedr.cv -4mkhedr.cv -4
mkhedr.cv -4
Mohamed khedr
Ìý
Mudasir CVV
Mudasir CVVMudasir CVV
Mudasir CVV
Mudasir Muhammad
Ìý
Importance of Employee Training in Hotel Industry
Importance of Employee Training in Hotel IndustryImportance of Employee Training in Hotel Industry
Importance of Employee Training in Hotel Industry
Lotus Eco Resort Konark
Ìý
SOMERAN GOHAIN PHUKAN CV
SOMERAN GOHAIN PHUKAN CVSOMERAN GOHAIN PHUKAN CV
SOMERAN GOHAIN PHUKAN CV
Someran Gohain Phukan
Ìý
Jishad K.P- C.V- Sep-15
Jishad K.P- C.V- Sep-15Jishad K.P- C.V- Sep-15
Jishad K.P- C.V- Sep-15
jishad k.p
Ìý
cv suman
cv sumancv suman
cv suman
suman kc
Ìý
Zidan ElKady
Zidan ElKadyZidan ElKady
Zidan ElKady
Zidan Elkady
Ìý
Resume - Junaid Zahiruddin Dustay ok
Resume - Junaid Zahiruddin Dustay  okResume - Junaid Zahiruddin Dustay  ok
Resume - Junaid Zahiruddin Dustay ok
Junaid Zahiruddin Dustay
Ìý
Osama Khalid Saber cv
Osama Khalid Saber cvOsama Khalid Saber cv
Osama Khalid Saber cv
osama khalid saber
Ìý
ANKIT CHAUHAN Resume 1 (2)
ANKIT CHAUHAN Resume 1 (2)ANKIT CHAUHAN Resume 1 (2)
ANKIT CHAUHAN Resume 1 (2)
Ankit Chauhan
Ìý
Riyaz Ali (1)
Riyaz Ali (1)Riyaz Ali (1)
Riyaz Ali (1)
sayed riyaz sayed
Ìý
How to train your hotel staff to attend to guests?
How to train your hotel staff to attend to guests?How to train your hotel staff to attend to guests?
How to train your hotel staff to attend to guests?
Hotelogix Smart Hoteliering
Ìý
One page excellent resuem sample for mba sales & marketing
One page excellent resuem sample for mba   sales & marketingOne page excellent resuem sample for mba   sales & marketing
One page excellent resuem sample for mba sales & marketing
Madhup Bajoria
Ìý
Cv of rupendra
Cv of rupendraCv of rupendra
Cv of rupendra
Rupendra regmi
Ìý
Ravinder.u
Ravinder.uRavinder.u
Ravinder.u
Ravinder Uradi
Ìý
Cv Ibrahim Askar ( updated )
Cv Ibrahim Askar ( updated )Cv Ibrahim Askar ( updated )
Cv Ibrahim Askar ( updated )
Ibrahim Askar
Ìý
Mina Wahib (1)
Mina Wahib (1)Mina Wahib (1)
Mina Wahib (1)
Mina Hanna
Ìý
Importance of Employee Training in Hotel Industry
Importance of Employee Training in Hotel IndustryImportance of Employee Training in Hotel Industry
Importance of Employee Training in Hotel Industry
Lotus Eco Resort Konark
Ìý
Jishad K.P- C.V- Sep-15
Jishad K.P- C.V- Sep-15Jishad K.P- C.V- Sep-15
Jishad K.P- C.V- Sep-15
jishad k.p
Ìý
cv suman
cv sumancv suman
cv suman
suman kc
Ìý
Zidan ElKady
Zidan ElKadyZidan ElKady
Zidan ElKady
Zidan Elkady
Ìý
Resume - Junaid Zahiruddin Dustay ok
Resume - Junaid Zahiruddin Dustay  okResume - Junaid Zahiruddin Dustay  ok
Resume - Junaid Zahiruddin Dustay ok
Junaid Zahiruddin Dustay
Ìý
ANKIT CHAUHAN Resume 1 (2)
ANKIT CHAUHAN Resume 1 (2)ANKIT CHAUHAN Resume 1 (2)
ANKIT CHAUHAN Resume 1 (2)
Ankit Chauhan
Ìý
How to train your hotel staff to attend to guests?
How to train your hotel staff to attend to guests?How to train your hotel staff to attend to guests?
How to train your hotel staff to attend to guests?
Hotelogix Smart Hoteliering
Ìý
One page excellent resuem sample for mba sales & marketing
One page excellent resuem sample for mba   sales & marketingOne page excellent resuem sample for mba   sales & marketing
One page excellent resuem sample for mba sales & marketing
Madhup Bajoria
Ìý
Cv Ibrahim Askar ( updated )
Cv Ibrahim Askar ( updated )Cv Ibrahim Askar ( updated )
Cv Ibrahim Askar ( updated )
Ibrahim Askar
Ìý
Mina Wahib (1)
Mina Wahib (1)Mina Wahib (1)
Mina Wahib (1)
Mina Hanna
Ìý

Similar to IAlam_CV (20)

Suganraj_Resume
Suganraj_ResumeSuganraj_Resume
Suganraj_Resume
Sugan Raj
Ìý
brajesh Resume -asm vivo
brajesh Resume -asm vivobrajesh Resume -asm vivo
brajesh Resume -asm vivo
brajesh verma
Ìý
brajesh Resume -asm vivo
brajesh Resume -asm vivobrajesh Resume -asm vivo
brajesh Resume -asm vivo
brajesh verma
Ìý
Gurpreet Singh Khalsa resume
Gurpreet Singh Khalsa resumeGurpreet Singh Khalsa resume
Gurpreet Singh Khalsa resume
GURPREET SINGH KHALSA
Ìý
Arjun R
Arjun RArjun R
Arjun R
Arjun Radhamohan
Ìý
Resume
ResumeResume
Resume
Ankit Srivastava
Ìý
G KANNAN
G KANNANG KANNAN
G KANNAN
kannan G
Ìý
Sales Operation Manager.Abu Dhabi
Sales Operation Manager.Abu DhabiSales Operation Manager.Abu Dhabi
Sales Operation Manager.Abu Dhabi
Asad Mohammad
Ìý
ByrappaChandrashekar
ByrappaChandrashekarByrappaChandrashekar
ByrappaChandrashekar
chandrashekar byrappa
Ìý
Beshir new cv (7) last update
Beshir new cv (7) last updateBeshir new cv (7) last update
Beshir new cv (7) last update
mohamed beshir
Ìý
Sheeraz Soomro CV
Sheeraz Soomro CVSheeraz Soomro CV
Sheeraz Soomro CV
sheeraz soomro
Ìý
ARSHAD KHAN
ARSHAD KHANARSHAD KHAN
ARSHAD KHAN
Arshad Khan
Ìý
Gurpreet singh khalsa resume
Gurpreet singh khalsa resumeGurpreet singh khalsa resume
Gurpreet singh khalsa resume
GURPREET SINGH KHALSA
Ìý
Gurpreet Singh Khalsa resume
Gurpreet Singh Khalsa resumeGurpreet Singh Khalsa resume
Gurpreet Singh Khalsa resume
GURPREET SINGH KHALSA
Ìý
Mohammed. Rafiqul Islam
Mohammed. Rafiqul IslamMohammed. Rafiqul Islam
Mohammed. Rafiqul Islam
Mohammed Rafiqul Islam
Ìý
Shanmuga Rajan 19 .11.2016 - Copy
Shanmuga Rajan 19 .11.2016 - CopyShanmuga Rajan 19 .11.2016 - Copy
Shanmuga Rajan 19 .11.2016 - Copy
T.Shanmugarajan Rajan
Ìý
Shanmuga Rajan 18.11.2016_1
Shanmuga Rajan 18.11.2016_1Shanmuga Rajan 18.11.2016_1
Shanmuga Rajan 18.11.2016_1
T.Shanmugarajan Rajan
Ìý
Shanmuga Rajan 18.11.2016_1
Shanmuga Rajan 18.11.2016_1Shanmuga Rajan 18.11.2016_1
Shanmuga Rajan 18.11.2016_1
T.Shanmugarajan Rajan
Ìý
Shanmuga Rajan 18.11.2016_1
Shanmuga Rajan 18.11.2016_1Shanmuga Rajan 18.11.2016_1
Shanmuga Rajan 18.11.2016_1
T.Shanmugarajan Rajan
Ìý
001SIJOSHOUKATHALI OP
001SIJOSHOUKATHALI OP001SIJOSHOUKATHALI OP
001SIJOSHOUKATHALI OP
SIJO SHOUKATHALI
Ìý
Suganraj_Resume
Suganraj_ResumeSuganraj_Resume
Suganraj_Resume
Sugan Raj
Ìý
brajesh Resume -asm vivo
brajesh Resume -asm vivobrajesh Resume -asm vivo
brajesh Resume -asm vivo
brajesh verma
Ìý
brajesh Resume -asm vivo
brajesh Resume -asm vivobrajesh Resume -asm vivo
brajesh Resume -asm vivo
brajesh verma
Ìý
G KANNAN
G KANNANG KANNAN
G KANNAN
kannan G
Ìý
Sales Operation Manager.Abu Dhabi
Sales Operation Manager.Abu DhabiSales Operation Manager.Abu Dhabi
Sales Operation Manager.Abu Dhabi
Asad Mohammad
Ìý
Beshir new cv (7) last update
Beshir new cv (7) last updateBeshir new cv (7) last update
Beshir new cv (7) last update
mohamed beshir
Ìý
Sheeraz Soomro CV
Sheeraz Soomro CVSheeraz Soomro CV
Sheeraz Soomro CV
sheeraz soomro
Ìý
ARSHAD KHAN
ARSHAD KHANARSHAD KHAN
ARSHAD KHAN
Arshad Khan
Ìý
Shanmuga Rajan 19 .11.2016 - Copy
Shanmuga Rajan 19 .11.2016 - CopyShanmuga Rajan 19 .11.2016 - Copy
Shanmuga Rajan 19 .11.2016 - Copy
T.Shanmugarajan Rajan
Ìý
001SIJOSHOUKATHALI OP
001SIJOSHOUKATHALI OP001SIJOSHOUKATHALI OP
001SIJOSHOUKATHALI OP
SIJO SHOUKATHALI
Ìý

IAlam_CV

  • 1. SYED IMRAN ALAM imran.alam0610@gmail.com 1 SYED IMRAN ALAM Mobile: +971588526303 Email: imran.alam0610@gmail.com Address: A-109 University View Campus, Silicon Oasis, Dubai (UAE) Seeking assignments in Sales & Marketing, Business Development, and Client Servicing with an organization of repute preferably in Automobile (Lubrication / Equipment). PROFESSIONAL SNAPSHOT ï‚· Worked with SAS Hyundai as Client Service Manager. ï‚· A seasoned professional with more than 5 years of experience in Sales & Marketing, Business Development, Client Relationship Management, and Team Management. ï‚· A keen analyst, highly skilled in market forecasting, quick to identify & formulate strategies to exploit business opportunities. ï‚· In-depth knowledge of working and dynamics of products with demonstrated abilities in optimizing product performance and efficiencies. ï‚· Adroit in handling business development, identifying & developing new markets, lead generation, client retention and achieving targets. ï‚· Effective communicator with good relationship building & interpersonal skills. Strong analytical, problem solving & organizational abilities. CORE COMPETENCES Sales & Business Development ï‚· Implementing marketing strategy for the sale of vehicles &equipment’s. ï‚· Communicating product feedback from the field to principals with focus on effectuating modifications in products and improving product performance. Client Relationship Management ï‚· Ensuring speedy resolution of queries and grievances, maintaining excellent relations with clients to generate avenues for additional business. ï‚· Developing and ensuring customer satisfaction by maintaining excellent turn around time (TAT) for delivery and standard service quality norms. Team Management ï‚· Scrutinizing technicians’ productivity and efficiency levels; assessing drops in productivity and instituting corrective actions; identifying & facilitating training requirements of workshop staff. ï‚· Supervising and monitoring the performance level of the service staff for ensuring superior customer service and accomplishment of service targets.
  • 2. SYED IMRAN ALAM imran.alam0610@gmail.com 2 WORK EXPERIENCE ï‚· May ’2010 – Till date: SAS Hyundai as ClientServiceManager, Lucknow(India). o Instrumental in educating & implementing the Korean strategy to local market. o Efficient in collection of competitors’ brochures, keeping up-to-date pricing, market share & other information. o Successfully carried out client visits with sales person to get market feedback and also to Dealers’ networks. o Dexterously handled technical problems of the customers & resolved it with the help of Technical Department. o Liaised with management to get all the market related feedback as required from time to time. o Prepared technical specifications for all models. ï‚· July 2008-April 2010: HDFC BANK as a Sales Executive in Corporate Account Opening, worked there for 2 years on contract basis. TRAINING ï‚· Successfully completed training (Client Service Manager) Level 1 in 2012 from Delhi. ï‚· Completed (Client Service Manager) level 2 in 2013 from Jaipur. EDUCATION CREDENTIALS 2008: Master of Business Administration, Integral University with 64.04%. 2006: Graduate from, Lucknow University with 58%. 2004: Diploma in Computer Application IT SKILLS ï‚· Well versed with MS-Office, Internet Applications. ï‚· Designing and animations packages PERSONAL DOSSIER Date of Birth 06th October 1982 Present Address A-109 University View Campus, Silicon Oasis, Dubai (UAE) Linguistic Proficiency English and Hindi Location Preference Ready to relocate Passport No N8011984