Information and communication technology (ICT) refers broadly to any communication devices or applications, including radio, television, phones, computers, and satellite systems. The document discusses both the positive and negative impacts of ICT on society. Positively, ICT increases educational opportunities, improves communication, and allows for participation in a more globalized society. However, ICT can also create a digital divide between those who can and cannot access information. It may reduce real-world interaction and physical activity as more tasks move online. The document also provides examples of how ICT impacts various sectors like policing, business, health, and banking.