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Irma Burgin
401 Hwy 54 Bypass. • Carrboro, NC 27510 • (919) 338-9738 • Irma.burgin2014@hotmail.com
OBJECTIVE: To obtain professional Medical Administrative Assistant Position with a company that
will require me to utilize my skills, abilities, work experience and to further enhance my professional
growth.
EDUCATION: Ultimate Medical Academy, Medical Administrative Assistant, Clearwater, Florida 2016
SKILL SETS:
• Team Leader
• Customer Service Representative
• Medical Terminology
• Microsoft Office/ Microsoft Word
• HIPPA Compliance
PROFESSIONAL EXPERIENCE
03/2015-06/2015 Wendy’s Carrboro, North Carolina
Crew
• Performed a multitude of tasks including food and production and serving customers at the cash
register
• Maintained and sanitized, health and safety standards in work areas.
• Cleaned food preparation areas, Cooking surfaces, and utensils.
• Confer with customers by telephone or in person to provide information about products or services,
take or enter orders, cancel accounts, or obtain details of complaints
• Recommend improvements in products, packaging, shipping, service, or billing methods and
procedures to prevent future problems
• Keep records of customer interactions or transactions, recording details of inquiries, complaints, or
comments, as well as actions taken. See more occupations related to this task.
03/2013-06/2013 Callwood Insurance St Thomas, VI
Secretary/ File Clerk
• Scanned or read incoming materials to determined classification or filing method.
• Input data, such as file numbers, new or updated information, or document information codes into
computer systems to support document and information retrieval.
• Maintained confidentiality of all proprietary information.
• Determine charges for services requested, collect deposits or payments, or arrange for billing.
• Complete contract forms, prepare change of address records, or issue service discontinuance orders,
using computers
• Review insurance policy terms to determine whether a particular loss is covered by insurance. See
more occupations related to this task.
• Keep records of customer interactions or transactions, recording details of inquiries, complaints, or
comments, as well as actions taken. See more occupations related to this task.
• Release of Information
• Shipping and Receiving
• HER/EMR
• Greenaway
• Principles of Management
• Path Physiology for Medical Office
• Electronic Health Records
Management
• Medical Billing
• Medical Transcription
• Anatomy & Physiology
• Contact customers to respond to inquiries or to notify them of claim investigation results or any
planned adjustments
REFERENCES
JANE DOE
NAME
YRS
NONE EMPLOYER JOB TITLE TELEPHONE #
Tarima Patrice 14Yrs
Radio Shack Sales Representative
(340) 513-8608
Gailene Jeffers 2 Yrs Nursing Student Student (340) 201-1715
Denalson
Merrifield
8 Yrs Caribbean Auto Sales Representative (850) 899-1694

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Irma Burgin Resume 10-11-2016

  • 1. Irma Burgin 401 Hwy 54 Bypass. • Carrboro, NC 27510 • (919) 338-9738 • Irma.burgin2014@hotmail.com OBJECTIVE: To obtain professional Medical Administrative Assistant Position with a company that will require me to utilize my skills, abilities, work experience and to further enhance my professional growth. EDUCATION: Ultimate Medical Academy, Medical Administrative Assistant, Clearwater, Florida 2016 SKILL SETS: • Team Leader • Customer Service Representative • Medical Terminology • Microsoft Office/ Microsoft Word • HIPPA Compliance PROFESSIONAL EXPERIENCE 03/2015-06/2015 Wendy’s Carrboro, North Carolina Crew • Performed a multitude of tasks including food and production and serving customers at the cash register • Maintained and sanitized, health and safety standards in work areas. • Cleaned food preparation areas, Cooking surfaces, and utensils. • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints • Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. See more occupations related to this task. 03/2013-06/2013 Callwood Insurance St Thomas, VI Secretary/ File Clerk • Scanned or read incoming materials to determined classification or filing method. • Input data, such as file numbers, new or updated information, or document information codes into computer systems to support document and information retrieval. • Maintained confidentiality of all proprietary information. • Determine charges for services requested, collect deposits or payments, or arrange for billing. • Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers • Review insurance policy terms to determine whether a particular loss is covered by insurance. See more occupations related to this task. • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. See more occupations related to this task. • Release of Information • Shipping and Receiving • HER/EMR • Greenaway • Principles of Management • Path Physiology for Medical Office • Electronic Health Records Management • Medical Billing • Medical Transcription • Anatomy & Physiology
  • 2. • Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments REFERENCES JANE DOE NAME YRS NONE EMPLOYER JOB TITLE TELEPHONE # Tarima Patrice 14Yrs Radio Shack Sales Representative (340) 513-8608 Gailene Jeffers 2 Yrs Nursing Student Student (340) 201-1715 Denalson Merrifield 8 Yrs Caribbean Auto Sales Representative (850) 899-1694