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Isabella Perceval Maxwell.
Resume
Profile
Date of Birth: 19/01/1995 - Age: 20
Email Address: isabellamaxwell95@gmail.com
Home Address: 111/55 Queens Road, Melbourne 3004
Education: Completed VCE - Presentation collage Windsor
Experience
Retail
Video Easy - Video hire - Elwood Melbourne
2011-2013
Duties Included:
 Serving customers
 Cleaning Store
 Checking Stock
Hospitality
Sea Salt Fish and Chip shop/ sushi bar, Prahran Melbourne
2013-2014
Duties include:
 Serving customers (Non Table Service).
 Refilling stock
 Cleaning/ organising the store.
 Balancing the till at the end of each shift
Hache Gourmet burger restaurant - Shoreditch London. Reference email: guglielmi1001@gmail.com
Head Waitress/ Bartender - October 2014- December 2015
Duties Include:
 Serving customers (table Service) and giving the best customer service possible
 Confirming and reporting nightly takings
 Running a small team of up to 3 each shift.
 Checking stock.
 Preparing the restaurant included,
1. Setting up furniture & 2. Preparing the bar
 Dealing with customers complaints in a professional way.
 Offering suggestions of beverages with chosen meals
 Ensuring a thorough knowledge of the food menu and cocktails
 Dealing with reservations  both phone an e-mail
Reception
Hocking Stuart Real Estate Real Estate Agency, St Kilda
Receptionist Part time Saturday Mornings - Feb 2014- July 2014
Duties include:
 Answering the phone and dealing with walk in enquiry
 Handling keys.
 Handling complaints.
Marshall White & Co Real Estate Agency, Armadale
Corporate Receptionist  Full Time  Feb 2016  July 2016
Duties include:
 Answering the phone and dealing with walk in enquiry- a very high level of customer
service required  Marshall White has very high service level standards due to premium
clientele and product
 Preparation of meeting rooms
 Opening and closing the office
 Preparation of staff meetings  ordering catering and setting up rooms etc..
 Keeping kitchens tidy
 Delivering memos and items to assorted staff
 Organising keys for tradespeople
 Handling assorted issues on behalf of Property Management staff
 Keeping abreast of all sales listings for sales staff and enquiry
 Setting up weekend auction boxes
 Assorted administration
Childcare
Au pair  Working with a family of 4 in London
Duties include:
 All aspects of child care for a 3 year old girl and 6 year old boy
 Preparing breakfast, lunch and dinner as well as packing snacks for the park
 Organising and administering play and schooling for both children
 Taking children to organised activities
 Arranging to have other children over to the house to play
 From Monday to Friday from first thing in the morning to bedtime
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Isabella Perceval Maxwell Resume (3)

  • 1. Isabella Perceval Maxwell. Resume Profile Date of Birth: 19/01/1995 - Age: 20 Email Address: isabellamaxwell95@gmail.com Home Address: 111/55 Queens Road, Melbourne 3004 Education: Completed VCE - Presentation collage Windsor Experience Retail Video Easy - Video hire - Elwood Melbourne 2011-2013 Duties Included: Serving customers Cleaning Store Checking Stock Hospitality Sea Salt Fish and Chip shop/ sushi bar, Prahran Melbourne 2013-2014 Duties include: Serving customers (Non Table Service). Refilling stock Cleaning/ organising the store. Balancing the till at the end of each shift Hache Gourmet burger restaurant - Shoreditch London. Reference email: guglielmi1001@gmail.com Head Waitress/ Bartender - October 2014- December 2015 Duties Include: Serving customers (table Service) and giving the best customer service possible Confirming and reporting nightly takings Running a small team of up to 3 each shift. Checking stock. Preparing the restaurant included, 1. Setting up furniture & 2. Preparing the bar Dealing with customers complaints in a professional way. Offering suggestions of beverages with chosen meals Ensuring a thorough knowledge of the food menu and cocktails Dealing with reservations both phone an e-mail
  • 2. Reception Hocking Stuart Real Estate Real Estate Agency, St Kilda Receptionist Part time Saturday Mornings - Feb 2014- July 2014 Duties include: Answering the phone and dealing with walk in enquiry Handling keys. Handling complaints. Marshall White & Co Real Estate Agency, Armadale Corporate Receptionist Full Time Feb 2016 July 2016 Duties include: Answering the phone and dealing with walk in enquiry- a very high level of customer service required Marshall White has very high service level standards due to premium clientele and product Preparation of meeting rooms Opening and closing the office Preparation of staff meetings ordering catering and setting up rooms etc.. Keeping kitchens tidy Delivering memos and items to assorted staff Organising keys for tradespeople Handling assorted issues on behalf of Property Management staff Keeping abreast of all sales listings for sales staff and enquiry Setting up weekend auction boxes Assorted administration Childcare Au pair Working with a family of 4 in London Duties include: All aspects of child care for a 3 year old girl and 6 year old boy Preparing breakfast, lunch and dinner as well as packing snacks for the park Organising and administering play and schooling for both children Taking children to organised activities Arranging to have other children over to the house to play From Monday to Friday from first thing in the morning to bedtime