This document discusses key performance indicators (KPIs) for IT programmers. It provides information on defining operational objectives and key result areas, identifying tasks and work procedures, and creating KPIs to measure performance. The document recommends that KPIs be clearly linked to strategy and provide answers to important questions while empowering employees. It also cautions against creating too many KPIs and notes that KPIs should change based on goals. Examples of different types of KPIs are given, and the document provides a link to additional KPI materials on a listed website.