It's The Customer Stupid
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Too often, the next generation of a technology misses the point by trying to compete on better and faster, whereas the customer often really wnats simpler and easier.
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It's The Customer Stupid
- 6. Page 6 © 2010 It’s The Customer Stupid!
- 7. Page 7 © 2010 It’s The Customer Stupid!
- 67. Martin Hill-Wilson m: +44 78 1691 5845 e: martin@brainfoodtraining.com w: www.brainfoodtraining.com Producing 'One Of A Kind' Learning Experiences Morris Pentel Customer Experience Foundation Tel: +44 (0) 7947 259818 Email: mp@customerexperiencefoundation.org www.customerexperiencefoundation.org