Jackie's resume updated 6.2015
- 1. J A C Q U E L I N E D . D A V I D S O N 1379 Dell Dale Channelview, TX 77530 501-606-0838 (c) arabhorse99@hotmail.com OBJECTIVE Legal Administration position with the opportunity for advancement in the legal field. EDUCATION 5/2018 (Anticipated) B.A. /Sociology (Criminal Justice Concentration) Addiction Studies (minor) University of Central AR Conway, AR Completed Legal Legal Research & Writing Bankruptcy Law Family Law Courses Constitutional Law Wills, Trusts & Estates Criminal Law Legal Ethics Real Estate Law Environmental Law Tort Law PROFESSIONAL EXPERIENCE 10/2011-5/2015 Hosto Buchan Law Firm, PLLC Bankruptcy Coordinator Little Rock, AR Responsibilities included: Reviewing all accounts for any type of bankruptcy activity for all departments within the firm, updating and maintaining all bankruptcy files in current status, filing proof of claims, working directly with bankruptcy trustees and attorneys in AR, TX, and TN. Developing & implementing improvements to the process and flow of the bankruptcy desk, developing a training manual and facilitating a vendor change to be more efficient with the firms systems. Cross-trained in various other litigation support jobs including filing Release of Garnishments and Satisfactions in AR, TX, & TN, received training for e-filing in TX Courts and Federal compliance rules. 6/2010-10/2011 Hosto, Buchan, Prater & Lawrence Legal Collections Asst Little Rock, AR Responsibilities included: Reviewing new accounts for collection activity including legal action, verifying assets using various databases and the Internet, reviewing and follow up on payment plans, making settlement offers thru title companies, debt management companies, legal firms, working with court staff and law firms, working with various support staff, and maintaining department/firm standards. 12/207-3/2010 FIS Global Fraud Analyst Little Rock, AR Responsibilities included: Opening new fraud cases, detailing all transaction information, performing balance transfers and retrieval requests, responding to incoming phone requests from institutions regarding inquiries on current fraud cases, balancing fraud accounts when all activity has ceased and preparing close-out packages, monitoring daily activity on all fraud accounts for possible chargeback rights/ performing necessary chargeback and retrievals, and maintaining departmental production standards 5/2007-11/2007 Pulaski Bank & Trust Senior Collector Little Rock, AR Responsibilities included: Making collection calls for over limit and delinquent accounts, handling back- up customer service calls, processing all bankruptcy documents, contacting attorneys and other court personnel regarding legal matters, working with various consumer debt agency programs, processing payments by phone and assisting customer service with incoming payments, training new collectors, and providing updates to senior management on the status of current collections by updating weekly/ monthly reports.
- 2. Jacqueline D. Davidson - Page 2 of 3 3/2003-4/2007 Southern & Allen Law Firm Collections Rep. Skip Tracer Little Rock, AR Responsibilities included: Reviewing new accounts for Collection activity including legal action, verifying assets using various data bases and the Internet, providing status updates to various clients, gathering monthly payments and settlements, working closely with process servers across the state, preparing legal documents for mailing, handling garnishments and wage assignments, working closely with attorneys, title companies and debt consolidation firms as well as court and legal support staff. 8/2002-2/2003 Nuvell Financial Services Bankruptcy Clerk Little Rock, AR Responsibilities included: Processing all incoming and outgoing mail for the bankruptcy dept, scanning and labeling all documents to the company server, processing all outgoing Proof of Claims to courts across the United States, handling other department administrative duties. 10/2001-7/2002 McHughes Law Firm Skip Tracer File/Mail Clerk Little Rock, AR Responsibilities included: Skip tracing all accounts for service and assets using various databases and the Internet, processing legal documents for the attorney and courts, providing status updates for numerous clients, processed incoming and outgoing mail, pulling/filing legal files, routing mail and payments to the correct departments for processing, running errands to the post office to courts when needed, handling other administrative duties for the law firm. SKILLS/KNOWLEDGE Skip Tracing & Legal Database Utilization Lexus Nexus Metrosearch Accurint Westlaw Pacer Collection Partner Collections Legal Software Successful Collector Effective Skip Tracing Experienced in Customer Service Skilled in the use of Microsoft Word, Excel, PowerPoint Accurate Data Entry Adept Internet researcher Efficient Clerical skills Cooperative team member REFERENCES Available upon request
- 3. Jacqueline D. Davidson - Page 3 of 3 J A C Q U E L I N E D . D A V I D S O N 1379 Dell Dale Channelview, TX 77530 501-606-0838 (c) arabhorse99@hotmail.com PROFESSIONAL REFERENCES Rhonda Misenheimer Billing Specialist II, FIS Global 23410 Jared Cove Mabelvale, AR 72103 501-350-2051 r.misenheimer@yahoo.com Kimberly Eden Attorney, Hosto Buchan P.O. Box 7172 Sherwood, AR 72124 501-773-6513 Kimberly.Eden@edenlegalservices.com Melissa Grisham: Attorney, Hosto Buchan 701 W. 7TH Street Little Rock, AR 72203 501-320-0203 Office mgrisham@hosto.com 501-209-9594 (Alternate phone number) mbpaluch@gmail.com (Alternate email)