Jamila's Resume
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Jamila King has over 18 years of experience in customer service and relationship building. She has excellent communication skills and is proficient in Microsoft applications, Adobe, Windows applications, and Cisco and Oracle applications. She has received numerous customer service awards and was promoted to Team Lead for her goal orientation and ability to resolve complex problems.
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Makini A Mitchell is a highly motivated professional with over 10 years of experience in management, business administration, accounting, and project coordination. She has a proven track record of exceeding performance expectations through strong communication, leadership, and problem-solving skills. Her background includes overseeing operations, budgeting, training, and quality assurance. She holds an Associate's Degree in Business Administration and is proficient in Microsoft Office, data processing, and quality control systems.TeikaNicole_2013__resume[1]![TeikaNicole_2013__resume[1]](https://cdn.slidesharecdn.com/ss_thumbnails/c47a5821-444c-4afb-9a3a-021187ec3e9f-161020195202-thumbnail.jpg?width=560&fit=bounds)
TeikaNicole_2013__resume[1]Teika Harris-Lyons
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Teika Lyons is seeking a customer service role where she can utilize her 15 years of experience in various call center roles including customer service representative, supervisor, trainer, and QA analyst. She has a strong background handling customer issues, training other representatives, and leading teams at companies such as Ryder, Greensky Credit, Great Call, and Sprint. The document outlines her skills, qualifications, work history demonstrating progressive experience in customer service, and education pursuing a BA in Advertising.2.14.15JulieSchiff'sResume
2.14.15JulieSchiff'sResumeJulie Schiff
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Julie Schiff has over 15 years of experience in operations management, sales support, and account management roles in the telecommunications industry. Her experience includes creating policies and procedures, analyzing processes, training staff, managing customer service issues, developing solutions to improve business operations, and managing customer accounts. She has a track record of success in leading teams, implementing process improvements, and meeting or exceeding sales targets.2.14.15JulieSchiff'sResume
2.14.15JulieSchiff'sResumeJulie Schiff
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Julie Schiff has over 15 years of experience in operations management, sales support, and account management roles in the telecommunications industry. Her experience includes creating policies and procedures, analyzing processes, training staff, developing custom processes for clients, managing sales support teams, and managing medium to large business accounts. She has a proven track record of successfully leading teams, uncovering issues to develop solutions, and representing her department at key meetings.My Resume
My ResumePradeep Koli
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This document provides a summary of Pradeep Koli's career and qualifications. He has over 8 years of experience in HR operations, payroll management, client relationship management, and team leadership. Currently he works as a Payroll Consultant for Cap-Gemini India, where he leads the HR and payroll team and ensures service level agreements are met. Previously he has worked for Accenture and Hewitt Associates in payroll analyst roles, and began his career at I-Pay Clearing Services and Reliance Communications. He holds an MBA in HR and is Fundamental Payroll Certification certified.Raj_Corp_Trainer_CV
Raj_Corp_Trainer_CVRaj Moorthy
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The document provides information about Raja vedamoorthy's background and qualifications as a soft skills trainer and life coach. He has extensive experience in corporate training, life coaching, and motivational speaking. He has helped clients with career coaching, communication skills, personality development, and overcoming failures and rejections. He is seeking a position as a soft skills trainer or life coach to help people develop life skills.Melissa Armstrong Resume_061615
Melissa Armstrong Resume_061615Melissa Armstrong, MSM
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Melissa Armstrong has over 15 years of experience in administrative, IT, project management, and data analysis roles. She holds several professional certifications including PMP and CBAP. Her background includes contract administration, records management, database design, and business analysis. She has a Master's degree in Management with a focus on project management and seeks a role as a Project Team Innovator or Data Analyst Manager where she can continue developing her skills.Shilpa CV
Shilpa CVShilpa C
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Shilpa has over 7 years of experience in project management, operations management, and customer support roles. She has a diploma in Electronics and Communication and certifications in Prince 2 Foundation and MS Projects. She is skilled in SAP GUI R3, c-Projects, and Macros. Her experience includes managing projects for Silicon Valley Bank, KPN BV, Dell India, Wipro Infotech, and Optimetrix Integration. She has expertise in areas like resource management, process improvement, financial monitoring, compliance, and customer satisfaction. She has received several rewards and recognitions for her work.Resume Updated
Resume UpdatedDEEPAK DEVARAJAN
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Deepak Devarajan is seeking a challenging position with opportunities for growth. He has over 15 years of experience in operations and customer service roles for Tata Consultancy Services, Standard Chartered Bank, and HDFC Bank. His experience includes team leadership, client relations, quality control, and process improvement. He holds a Bachelor's degree in Bank Management.Vaibhav Kumar Resume
Vaibhav Kumar Resumevaibhav kumar
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- Vaibhav Kumar is seeking a role utilizing his over 5 years of experience in human resource operations and customer service. He currently works as a Delivery Specialist Advance for Aon Hewitt, managing various HR processes in PeopleSoft and ensuring SLAs are met. Previously he worked as a Process Associate for invoice processing at Genpact. He has strong skills in Microsoft Office, various HR systems, and seeks to contribute to a team through his attention to detail, positive attitude, and eagerness to learn.Livernois 060216
Livernois 060216John Livernois
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John M Livernois has over 25 years of experience in quality management, project management, training, and operations leadership in financial services call centers and mortgage banking. He has a proven track record of analyzing performance data to identify improvement opportunities, developing trainings, managing teams, and implementing process changes that improved metrics around customer satisfaction, productivity, and error reduction.Jamila's Resume
- 1. Jamila King 10851 Natalie Ash Dr.| 217-979-9970| JamilaKing@yahoo.com Qualifications Versatile, reliable, and high performing customer service professional with 18+ years experience supporting internal and external customer base, relationship building, and corporate growth activities. Proficient in all Microsoft applications, Adobe, and Windows applications. Diversified skills include customer service consulting, trainer, problem solving, time management, data analytics and reporting. Excellent verbal, written and digital communication skills. Professional Achievements Customer Service Earned the opportunity to train teams of employees to support the development of a high performing team. Supported implementation of the MyWay program as a subject matter expert and user acceptance tester, successfully implementing a customer payment tool. Lead quality audits to improve error rates and modify service level agreements improving overall customer satisfaction Assisted in implementing automated programs that helped new employees adhere to policy and procedures such as stop/start of service, transfer of service, pay plans, pay arrangements, and my budget payment program. Contributed to the development of new processes by maintaining error reporting, analyzing information from data reports and presenting top issues to management. Kept track of all transactions and balanced millions of dollars from payment processing of bills and deposits error free. Received numerous customer service awards including 3 Bravo awards Behaviors Recognized And Valued by Others and 8 Team building and helping certificates. Customer Care Consultant Awarded the honor of High Performing Employee by exemplifying advance knowledge of effective customer service principles, practices, policies, procedures and techniques. Promoted to Team Lead by consistently being goal oriented and resolving complex problems within established parameters. Continuous Improvement Honored Presidents List at FSCJ Dec 2015 Honored Deans List at FSCJ Dec 2014 & May 2015 Skills Team Development Complex Problem Solving Time Management Effective Communication Decision Making / Critical Thinking Effective Presentation Attention to Detail / Results Oriented Cisco Applications Training / Coaching Oracle Applications Organization / Prioritization Microsoft Word, Excel, PowerPoint Work History Customer Care Specialist JEA Jacksonville, FL Apr 2005 Aug 2016 Customer Care Consultant JEA Jacksonville, FL Sept 1998 Apr 2005 Education AS Computer Information Technology Florida State College of Jacksonville, Jacksonville, FL Expected Graduation Date - Dec 2018 References References are available on request.