Janis Smith-Barat has over 20 years of experience in administrative support, customer service, and call center roles. She has excelled as a PBX operator handling 300-500 calls per day for a district attorney's office. More recently, she has worked as a virtual administrative assistant, providing remote support including appointment scheduling, data entry, and account management. She also has experience in cashier and customer service roles at Whole Foods, as well as recruiting and career services at an institute for business and technology where she met placement quotas of 80-120% weekly. Additionally, she is an entrepreneur who built a resume writing and career coaching business from the ground up.