January 2012 (ISM Customization)
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The document contains minutes from the January 18, 2012 Configuration Management - User Group (CM-UG) meeting. The agenda included a presentation and demo on customizing the Installation and Software Management (ISM) module, as well as a discussion on ISM customizations, ISM database cleanup, and software license data integration. Contact information was provided for upcoming CM-UG events and ways to get involved in the user group through mailing lists and LinkedIn. Information was also given on jobs and BMC consulting resources.
![Prelude
Like Custom Inventory, ISM can be extended (from 8.2.01)
Includes custom statistics and SNMP
3 simple steps
Identification of custom data
Writing custom channel to capture data
Modifying database to Store/Display custom data
Add new tables
Update views [Specific to component]
If we want to use new attributes in health calculation then we need to create groups and
formulae to show them in ISM dashboard
Specification would be given in product documentation](https://image.slidesharecdn.com/1-18-2012cm-ugminutes-130408122203-phpapp02/85/January-2012-ISM-Customization-9-320.jpg)
![Writing custom channel to capture data
Creating the custom channel to capture that data. Two important "interfaces"
for customers :
ICustomStatsProvider This is implemented by customer in the channel to add
custom stats
IStatsService service = context.getFeature("ism") -This is the new ISM Feature
which the custom channel will register with.
Note: In above example , your code should be able to capture the number of
running daemon processes.
Eg:
t1 = new MyStatsAttribute();
t1.id = "6.6.1";
t1.val = [number of running daemon processes];
Properties to be added :
For a client, add the marimba.tuner.hm.customclient.url=<custom channel URL>.
For a transmitter add the marimba.tuner.hm.customtx.url=<custom channel URL>.
For a proxy, add the marimba.tuner.hm.customproxy.url=<custom channel URL>.
For a tuner, add the marimba.tuner.hm.customcms.url=<custom channel URL>.](https://image.slidesharecdn.com/1-18-2012cm-ugminutes-130408122203-phpapp02/85/January-2012-ISM-Customization-11-320.jpg)
![Modifying database to Store/Display custom data
Adding new tables: Add database script to add custom tables.
Eg: create table hm_custom_tuner_stats(
machine_id varchar(128) not null,
tuner_id numeric(20, 0) not null
Update views [Component specific]
If we are adding new attributes in tuner, then we need to update hmv_client_tuner_summary
If we are adding new attributes in Tx then we need to update hmv_tx_summary
If we are adding new attributes in Proxy, then we need to update hmv_proxy_summary
If we are adding new attributes in CMS, then we need to update hmv_cms_summary](https://image.slidesharecdn.com/1-18-2012cm-ugminutes-130408122203-phpapp02/85/January-2012-ISM-Customization-12-320.jpg)
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January 2012 (ISM Customization)
- 1. www.CM-UG.com Configuration Management User Group (formerly: Marimba Users Group) CM-UG Meeting Minutes 1.18.2012 Agenda: Conference Call Information All CM-UG calls unless otherwise noted will use 1. Upcoming CM-UG Events the following dial in information: 2. Jan 2012 discussion details US Conferencing Number: 1 800 504 8071 3. ISM Customizations 7-Digit Access Code: 4461126 4. Issues/Concerns AUSTRALIA(AUS) GREECE(GRC) INDIA(IND) 0008001005002 1800359924 0080016122038715 5. User Interaction 0008001006005 0008001005002,4461126# 0280318140 390010055 ITALY(ITA) 800182599 GERMANY(DEU) CANADA(CAN) 0200617507 08001014529 8005048071 089710404600 6477233983 SINGAPORE(SGP) 08001014529,4461126# 8001011437 CHINA UNIFIED(CHA) 64944158 AUSTRALIA(AUS) 4006208035 1800359924 8008190328 UNITED KINGDOM(GBR) 0280318140 08004960579 390010055 FRANCE(FRA) 02079040084 0800941634 CANADA(CAN) 0174180779 GREECE(GRC) 8005048071 0080016122038715 6477233983 CHINA UNIFIED(CHA) 4006208035 FRANCE(FRA) 8008190328 0800941634 0174180779 息 Copyright February 14, 2012 Chris@CM-UG.com
- 2. www.CM-UG.com Configuration Management User Group (formerly: Marimba Users Group) Upcoming CM-UG Events Reminder: The CM-UG call is normally the 3rd Wednesday of each month at 12 noon central time. The CM-UG calendar is also located here > http://calendar.cm-ug.com Upcoming Events January User Group Call Wednesday January 18th, 2012 - 1PM Eastern / Noon Central Monthly Feature: ISM Customizations February User Group Call Wednesday February 15th, 2012 - 1PM Eastern / Noon Central Monthly Feature: PS Workshops / Matrix-BMC presentation March User Group Call Wednesday March 21st, 2012 - 1PM Eastern / Noon Central Monthly Feature: TBD 息 Copyright February 13, 2012 Chris@CM-UG.com
- 3. www.CM-UG.com Configuration Management User Group (formerly: Marimba Users Group) Upcoming CM-UG Events Potential Meeting Topics/Demos Open to presentations from CM-UG Members and Vendors. Member Presentations: Stopping channel shopping (Josh L) Suggest a topic: Custom inventory scanning (Jason M) Custom Reporting interfaces Custom ARS interfaces If you have a topic you would like to discuss as a Vendor Presentations: monthly feature please Marimba 8.2 Roadmap (BMC) AdminStudio Info (Flexera) send an email to Marimba/Matrix42 VDI Solutions Chris@CM-UG.com BMC Product Roadmaps 息 Copyright February 13, 2012 Chris@CM-UG.com
- 4. www.CM-UG.com Configuration Management User Group (formerly: Marimba Users Group) Jan 2012 discussion details ISM Feedback Unmanageable and cluttered for large infrastructures. They have 400 plus repeaters. Offline they will get a new tuner ID and record will remain in the database. Only way to clean it up is to delete, incorporate new ID one record at a time. Tool not utilizable. They wipe database and repopulate as a rule. It is the obsolete records causing a problem. Need to have an age off on that. Snapshot and pull to another database. Need operations view and historical. 17,000 endpoints and machines are getting replaced all the time but cant purge those records. Have data in HM and ISM but not in report center. Finds it useful to use it in report center. If in process in looking at it - add user view by default to views for HM and put default reports in it is very useful for a large repeater environment. At end of day will give better status information and remediation based on information given. 息 Copyright February 13, 2012 Chris@CM-UG.com
- 5. www.CM-UG.com Configuration Management User Group (formerly: Marimba Users Group) Jan 2012 discussion details Struggling to get license data to get to the CMDB (BelARc) most popular. Freeware utilities that do a decent job at knowing algorithms. Talking to BMC - Bryan Diehl from Verizon has a need for that. Michael Majors from Coridian BCT. Their scenario they have 100 application X and own 100 licenses. Finance is complaining that they purchased 50 but department it doesnt show it. Questions on finding SW Lic Keys Value of the actual install key? What titles should this discover? Cheaper options? 息 Copyright February 13, 2012 Chris@CM-UG.com
- 6. www.CM-UG.com Configuration Management User Group (formerly: Marimba Users Group) Jan 2012 discussion details Generic Data Connectors Metrics and Some Successes How the Pieces Fit Together as a System bPower mPower AMI Active Our CSC Software License Compliance Service is currently deployed to or Tivoli SAP Insight CA Directory INVENTORY & USAGE LICENSE ENTITLEMENT in the process of being deployed to 35 accounts globally. UAM Customer SCC Remedy Customer Etc. H/R Third party Inventory Inventory & Usage Data Connector(s) H/W & S/W Inventory Asset Repository Procurement People Data S/W SMS/SCCM Inventory & Usage Data LIBRARIES Managing & Reseller Contracts Integrated Third party Inventory Application > 230,000 Devices VMware Discovery & Inventory Option People Connector(s) Recognition Library 2200 Vendors Process and Tools License Definition 8800 Software Titles Oracle Discovery & Inventory Option Library Generic Data Connectors and growing Third party Inventory Connector(s) SKU Library Third party Inventory Connector(s) COMPLIANCE & IT SPEND MANAGEMENT Installed Software Contract Renewals License Entitlement Audit Readiness Flexera FNMS Payment Compliance Status IT Spend Mgmt Software Usage Schedules Jeanne Morain (jmorain@flexerasoftware.com) suggested they look at Flexeras ELO solution combined with Marimba/ADDM, and CMDB for true up reporting. Flexera is a TAP alliance partner and had deployed joint solution at a couple of accounts as well as CSC has a service they have created off of the solution for customers that want on going true up report of what was purchased versus deployed. Based on SKU Library and Application Recognition library that provides true up on purchased versus deployed. CSC Info Flexera Info One great example is the CSC service built leveraging Flexera and BMC. Attached are slides from the Flexera Partner Conference that CSC presented last week. 息 Copyright February 13, 2012 Chris@CM-UG.com
- 7. Custom ISM CMUG - January 18, 2012
- 8. Agenda Custom ISM presentation Speaker : Neel Tiwari and Nitish Shrivastava Custom ISM demo Speaker : Surekha Dharmarajan Q&A
- 9. Prelude Like Custom Inventory, ISM can be extended (from 8.2.01) Includes custom statistics and SNMP 3 simple steps Identification of custom data Writing custom channel to capture data Modifying database to Store/Display custom data Add new tables Update views [Specific to component] If we want to use new attributes in health calculation then we need to create groups and formulae to show them in ISM dashboard Specification would be given in product documentation
- 10. Identification of custom data Identify what the custom attributes are that you want to capture For Eg: you want to capture number of running daemon processes. The value will be an integer representing the number of processes. Associate an Identifier with this attribute. Eg: Let 6.6.1 be the custom attribute representing the above value.
- 11. Writing custom channel to capture data Creating the custom channel to capture that data. Two important "interfaces" for customers : ICustomStatsProvider This is implemented by customer in the channel to add custom stats IStatsService service = context.getFeature("ism") -This is the new ISM Feature which the custom channel will register with. Note: In above example , your code should be able to capture the number of running daemon processes. Eg: t1 = new MyStatsAttribute(); t1.id = "6.6.1"; t1.val = [number of running daemon processes]; Properties to be added : For a client, add the marimba.tuner.hm.customclient.url=<custom channel URL>. For a transmitter add the marimba.tuner.hm.customtx.url=<custom channel URL>. For a proxy, add the marimba.tuner.hm.customproxy.url=<custom channel URL>. For a tuner, add the marimba.tuner.hm.customcms.url=<custom channel URL>.
- 12. Modifying database to Store/Display custom data Adding new tables: Add database script to add custom tables. Eg: create table hm_custom_tuner_stats( machine_id varchar(128) not null, tuner_id numeric(20, 0) not null Update views [Component specific] If we are adding new attributes in tuner, then we need to update hmv_client_tuner_summary If we are adding new attributes in Tx then we need to update hmv_tx_summary If we are adding new attributes in Proxy, then we need to update hmv_proxy_summary If we are adding new attributes in CMS, then we need to update hmv_cms_summary
- 13. Modifying database to Store/Display custom data If we want to use new attributes in health calculation then we need to create groups and formulae to show them in ISM dashboard Add/modify groups for components to capture custom stats in ISM Dashboard To automate this step, you can "export" the group you create
- 14. Modifying database to Store/Display custom data Modifying health formula to take into account custom stats
- 15. Custom SNMP traps To view Custom SNMP Alerts in the ISM Dashboard, Traps will have to be sent in the following format: <Trap_id_for_time><Time> <Trap_id_for_ipAddress><IP Address> <Trap_id_for_tunerID><Tuner ID> <Trap_id_for_Type><Trap Type> <Trap_id_for_Trap_details ><Trap Details> <Trap_id_for_stats_mapping><Stats_mapping> <Trap_id_for_machine_id><Machine ID> <Trap_id_for_type_id><Type ID> Database Script to add the Custom SNMP Alert in Email Notifications. For Eg: Insert into hm_snmp_lookup values(id,Trap_id,Trap Description, Is_Custom) Configure Email Notification for Custom SNMP Alert in ISM Dashboard.
- 18. Thank you Devendra.Vamathevan@matrix42.com Enable Limitless Workplaces.
- 19. www.CM-UG.com Configuration Management User Group (formerly: Marimba Users Group) CM-UG Mailing List User Email Group: Sign up for the group email and subgroup emails here: http://Subscribe.CM-UG.com 息 Copyright February 13, 2012 Chris@CM-UG.com
- 20. www.CM-UG.com Configuration Management User Group (formerly: Marimba Users Group) CM-UG - User Interaction Join the LinkedIn Group = http://www.linkedin.com/groups?gid=1774296 息 Copyright February 13, 2012 Chris@CM-UG.com
- 21. www.CM-UG.com Configuration Management User Group (formerly: Marimba Users Group) CM-UG - User Interaction BMC Developer Network Please register an account on the new BMC developer network. These forums are very nice and provide a single place now for all BMC products. BBCA Forums 息 Copyright February 13, 2012 Chris@CM-UG.com
- 22. www.CM-UG.com Configuration Management User Group (formerly: Marimba Users Group) Marimba Jobs Jobs.CM-UG.com Look for CM related positions Post Reqs for CM related positions 息 Copyright February 13, 2012 Chris@CM-UG.com
- 23. www.CM-UG.com Configuration Management User Group (formerly: Marimba Users Group) BMC Consulting Consulting.CM-UG.com Find the best consultants for your next BMC project. 息 Copyright February 14, 2012 Chris@CM-UG.com