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JESSICA M ROBERTS
29 Circle Ave Apt 3  Melbourne , Florida 32935  321-265-1316  jessicamayroberts3@gmail.com
CERTIFIED NURSING ASSISTANT
EDUCATION & TRAINING
CERTIFICATE - CERTIFIED NURSING ASSISTANT September 2015
KEISER UNIVERSITY Melbourne, FL
DIPLOMA - GENERAL June 2001
PENN HIGH SCHOOL Mishawaka, IN
KEY COMPETENCIES
 Monitoring
 Judgment and Decision Making
 Coordination
 Critical Thinking
PROFESSIONAL EXPERIENCE
CAREGIVER January 2016 - February 2016
HOME INSTEAD SENIOR CARE Mishawaka
 Cleaning, Medication reminder
 Meal Prep, Bathing
CONSULTATIVE SALES May 2013 - November 2013
SEARS Mishawaka, Indiana
 Selling TV's and other small electronics and protection agreements, floor sets, cashier, assisting
customers with in store on-line shopping
 Collaborate with sales teams to understand customer requirements, to promote the sale of
company products, and to provide sales support.
 Research and identify potential customers for products or services.
 Arrange for demonstrations or trial installations of equipment.
MERCHANDISE CUSTOMER ASSIST October 2011 - April 2012
SEARS Mishawaka, Indiana
 Putting out new clothing merchandise, floor sets, cashier, assisting customers with on line
shopping, inventory preparation and counting
 Resolve customer complaints or answer customers' questions regarding policies and
procedures.
 Implement corporate or departmental policies, procedures, and service standards in conjunction
with management.
CERTIFIED NURSING ASSISTANT March 2007 - November 2007
IRONWOOD HEALTH AND REHAB South Bend, Indiana
 Maintain records of patient care, condition, progress, or problems to report and discuss
observations with supervisor or case manager.
 Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and
with dressing and grooming.
 Entertain, converse with, or read aloud to patients to keep them mentally healthy and alert.
 Plan, purchase, prepare, or serve meals to patients or other family members, according to
prescribed diets.
 Change dressings.
 Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting
with their personal care.
CERTIFIED NURSING ASSISTANT June 2006 - February 2007
GOLDEN LIVING CENTER (FOUNTAINVIEW) Mishawaka, Indiana
 Maintain records of patient care, condition, progress, or problems to report and discuss
observations with supervisor or case manager.
 Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and
with dressing and grooming.
 Entertain, converse with, or read aloud to patients to keep them mentally healthy and alert.
 Plan, purchase, prepare, or serve meals to patients or other family members, according to
prescribed diets.
 Change dressings.
 Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting
with their personal care.
RETAIL SUPERVISOR August 2000 - April 2004
KOHL'S Mishawaka, Indiana
 Supervised the shoe department and the Misses Department, Trained new employees in my
department, set up new floor sets with mew merchandise, participated in inventory count,
 Enforce safety rules and regulations.
VOLUNTEER WORK
Injoy Thrift Store - Melbourne Florida

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jessresume2 (2)

  • 1. JESSICA M ROBERTS 29 Circle Ave Apt 3 Melbourne , Florida 32935 321-265-1316 jessicamayroberts3@gmail.com CERTIFIED NURSING ASSISTANT EDUCATION & TRAINING CERTIFICATE - CERTIFIED NURSING ASSISTANT September 2015 KEISER UNIVERSITY Melbourne, FL DIPLOMA - GENERAL June 2001 PENN HIGH SCHOOL Mishawaka, IN KEY COMPETENCIES Monitoring Judgment and Decision Making Coordination Critical Thinking PROFESSIONAL EXPERIENCE CAREGIVER January 2016 - February 2016 HOME INSTEAD SENIOR CARE Mishawaka Cleaning, Medication reminder Meal Prep, Bathing CONSULTATIVE SALES May 2013 - November 2013 SEARS Mishawaka, Indiana Selling TV's and other small electronics and protection agreements, floor sets, cashier, assisting customers with in store on-line shopping Collaborate with sales teams to understand customer requirements, to promote the sale of company products, and to provide sales support. Research and identify potential customers for products or services. Arrange for demonstrations or trial installations of equipment. MERCHANDISE CUSTOMER ASSIST October 2011 - April 2012 SEARS Mishawaka, Indiana Putting out new clothing merchandise, floor sets, cashier, assisting customers with on line shopping, inventory preparation and counting Resolve customer complaints or answer customers' questions regarding policies and procedures.
  • 2. Implement corporate or departmental policies, procedures, and service standards in conjunction with management. CERTIFIED NURSING ASSISTANT March 2007 - November 2007 IRONWOOD HEALTH AND REHAB South Bend, Indiana Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager. Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming. Entertain, converse with, or read aloud to patients to keep them mentally healthy and alert. Plan, purchase, prepare, or serve meals to patients or other family members, according to prescribed diets. Change dressings. Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care. CERTIFIED NURSING ASSISTANT June 2006 - February 2007 GOLDEN LIVING CENTER (FOUNTAINVIEW) Mishawaka, Indiana Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager. Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming. Entertain, converse with, or read aloud to patients to keep them mentally healthy and alert. Plan, purchase, prepare, or serve meals to patients or other family members, according to prescribed diets. Change dressings. Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care. RETAIL SUPERVISOR August 2000 - April 2004 KOHL'S Mishawaka, Indiana Supervised the shoe department and the Misses Department, Trained new employees in my department, set up new floor sets with mew merchandise, participated in inventory count, Enforce safety rules and regulations. VOLUNTEER WORK Injoy Thrift Store - Melbourne Florida