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Joanne Rogowsky  Phone: +97 1502572594  joanne-rogowsky@hotmail.com
Joanne Rogowsky
Phone: +97 15025 72594  joanne-rogowsky@hotmail.com  Springs 11, Street 9, Villa 35, Emirates Hills, Dubai UAE
Banking & Finance  Relationship Management  Executive & Administrative Support  Project Coordination
 Highly competent, trustworthy and adaptable Banking and Real Estate professional,with 28 years demonstrated
success in administrative, team leadership, sales and customer service environments within the Banking & Finance,
Manufacturingand Real Estate sectors.
 Deep understanding of UAE market. 10 years of experience building local,expatand high net-worth client
relationships,includingexperiencewithin Dubai’s competitive leasingmarket. Proven success buildinga repeat
customer base, resultingin achieving Leasing Agent of the Month and consistently achieving above 50% signed
lease targets. Previous experience working within a miningsupply company in Australia thatserviced key multi-
billion dollar business stakeholders such as BP, BHP and Fortiscue.
 Proven experience in administrative, accounting and executive support roles, with responsibility for high level
accounting,reconciliation,reportpacks,general reception duties, filemaintenance, data entry, booking, travel
organisation and overseeingstaff rosters.
 Highly organised with demonstrated project management skills, includingsuccessful E2Emanagement of a
community bazaar,supervising 120+volunteers at the event and on-boarding/ coordinating24 UAE businesses who
participated in the event. Proven leadership experience, such as in prior bankingroles, requiringthe supervision and
the of professional development of a team of 10-12 direct reports, including tellers and staff in savings,term
deposits and credit areas.
 Seeking to leverage well-developed and transferablecapabilities,such as relationship management, administrative,
sales,projectcoordination and leadership,by entering a dynamic and highly professional rolewithin Banking,
Finance,Executive Support, ProjectCo-ordination or Business Development.
Skills
 Executive & High Net-Worth Stakeholder
Engagement
 Relationship Management
 Administrative& Executive Support
 Effective Negotiation
 CRM- PropspaceExpertise
 Project Coordination
 Bookkeeping / Accounting
 Word, Excel, Outlook Proficiency
 Accounts, Reconciliation & Reporting
 Portfolio Management
 Process Improvement
 Business Development
 Team Management
 Property Leasing, Sales & Real Estate
 Travel, Diary and Event Scheduling
 Coaching& Mentoring Staff
 Banking& FinanceExperience

Professional Experience
LEASING AGENT, UAE 2010  January 2015
LJ Hooker Dubai,AA Properties, ERE Homes
Key Achievements:
 Awarded Top Leasing Agent of the Month at ERE Homes;
 Successfully negotiated and signed leases, consistently achieving 50% above industry benchmark;
 Built up strong repeat customer base and regularly received referrals;
 Went above and beyond role requirement by providing value added property management services to landlords.
Key Duties:
 Oversaw a large property portfolio, including managing 20-25 property listing / viewings per week;
 Showed a variety of residential leasing properties, ranging from 1 bedroom apartments to 6 bedroom villas within
the Emirates Living area;
 Successfully managed relationships with property owners and potential tenants to agree leasing terms;
 Liaised with a diverse range of stakeholders including expats,corporate and high net-worth clients, as well as repeat
landlords who owned multiple properties;
 Responsible for maintaining personal listing sheets and diaries;
 Supported landlords to achieve maximum rental return. Offered expert advice to landlords about property
maintenance and updating the premises to remain competitive;
 Oversaw all contract negotiations, consistently achieving a high contract closure rate;
 Exercised diligencein administrative duties and communications, such as taking property photos, discussing listing
prices with clients, upload listings and provide feedback around offers/ lack of offers.
SALES CONSULTANT (Part time), Dubai 2008 – 2010
Enjo Dubai
Key Duties:
 Became a certified Enjo representative whilstcompletinghome duties. Successfully builtup a local clientbaseand
promoted the saleof planet-friendly cleaningproducts to residential and commercial prospects;
 Builtup a business development / prospect pipelineand approached key contacts for saleopportunities;
 Arranged one-on-one consultations and in-homeEnjo product demonstrations;
 Developed comprehensive productknowledge to assistsellinga high-end product, and effectively shared that
knowledge with potential customers,as well as providing cleaningsecrets and special offers;
 Processed order forms and delivered products to clients.
ACCOUNTANT / EXECUTIVE ASSISTANT (Part time), Perth WA 1995 – 2001
Deltaflex
Key Duties:
 Provided valuableaccountingsupportto a miningparts manufacturingbusiness,servicingkey multi-billion dollar
business stakeholders (including BP,BHP and Fortiscue);
 Diligently performed billing,paymentallocation,collection and activity reporting in adherence with tight deadlines;
 Completed monthly bank reconciliationsand processed adjustments;
 Managed supplier and clientaccountenquiries;
 Provided additional executivesupportduties, includingbookingtravel arrangements,creatingitineraries, preparing
agendas for meetings, diary management, supervising expenses and purchases,processingpayroll and respondingto
human resources requests;
 Performed accounts payableand accounts receivableduties;
 Organised recovery system and initiated collection efforts;
 Maintained up-to-date billingsystemand customer files.

BRANCH SUPERVISOR (Teller, Lending & Credit) 1986 – 1994
Bankwest (Bank of Western Australia)
Key Achievements:
 Demonstrated exceptional leadership capabilities,successfully gained sixpromotions in under 7 years,including
roles as a:Proof Machinist,Accounts Specialist,Customer Service Representative, Bank Teller, Mortgage / Loans
Officer and Branch Supervisor;
 Oversawmulti-million dollar cash balancesand reconciliationswithin theBranch;
 Completed broader management duties related to reporting, process improvements, staff trainingand assistingwith
new product launches;
 Received a Recognition Award for outstandingperformance at the Bankwest Gala Awards Night;
 Oversawthe best practicemanagement and professional development of 10- 12 directreports, across tellers,
savings,term deposits and credit teams.
Key Duties:
 Interviewed customers for mortgage and credit card applications, prepared paperwork and made decisions to
approve or decline application in accordancewith relevant procedures;
 Other duties included filingsystemmaintenance, switchboard systemoperation and preparingmonthly
reports/spreadsheets;
 Utilised knowledge and expertise across a broad rangeof product suites,including savings accounts,check books,
processingnew accounts and term deposits.
Volunteer Experience
 Junior Club Registrar at the Kalamunda United Football Club – arranging programs for games and sport schedules.
 Oversaw the project management of a school bazaar which included 120+ volunteers and 24 outside businesses.
 Spearheaded the development of a charitable foundation for local children to buy clothes and school supplies.
References Available on Request

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Joanne Rogowsky - Resume - 2015 (2)

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