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JoelRandall Food Ops
- 1. Joel Randall Restaurant Operations and Administration Jacksonville,FL 32250 joelrandallnv@gmail.com - 904-502-5985 Throughout my tenure in food and beverage, I have provided operations, administration, and start-up support for a variety of high volume restaurant concepts. Dedicated, detail-oriented manager with a history of leadership, performance and innovation. Supportive exposure in managing the realm of social networking and the intricacies of how it contributes to sales and service to guests. Contributed significantly to the retention of customers by building rapportand clientdatabases.Authorized to work in the US for any employer WORK EXPERIENCE Server Joseph's atthe Beach - Atlantic Beach, FL - April 2015 to July 2016 High volume food and beverage service to hungry guests.Full maintenance offront of the house operations including pantry/salad bar prep, expo, bus,host,cashiering,server,bartender and processing to go orders. Maintain high level of sanitation and health code practices with routine side work and cleaning. Restaurant Manager Pizza Rock - Las Vegas,NV - October 2013 to June 2014 Achievements: Supported opening team ofnew conceptrestaurantin downtown Las Vegas. Installed and supported Bar Keep Software inventory service for liquor and beer tracking. Organized banquetand buyoutchecklistfor parties of25 or more.Assigned to handle and supportlarge partybanquets and buyouts. Responsibilities: Scheduling ofthe Front of the House staff. Recruited,hired and trained staff for the Front of the House. Key holder and opening and closing duties including cash deposits. Daily and weekly payroll audits, processing data reports and maintaining certification requirements for all team members for health,alcohol,local police background requirements. Food Server- Banquet Service Bar&Bistro- Downtown-Las Vegas - Las Vegas, NV - May 2012 to October 2013 Responsibilities: Daily sales and service to high volume specialtymenu restaurant. Opening and closing ofrestaurantin absence ofmanager. Banquetsupportand bartending during banquetevents. Daily maintenance ofhealth code standards and sanitation. Bartender Lead - Mixologist DW Bistro - October 2010 to December 2011 Achievements: Organized wine and liquor inventory for weekly inventory audits. Organized curriculum for staff on mixology, beer and liquor pairings for food menu selections.
- 2. Initiated weekly specialtycocktail selections using "Farmers Market"ingredients. Responsibilities: Key holder. Scheduling bartending staff and supporting banquets and special events. Opening and closing duties,maintaining cash deposits,POS support. Supporting team knowledge aboutwine,beer and spirits. Assistant Restaurant Manager Gordon Biersch- Summerlin,Nevada - October 2009 to October 2010 Responsibilities: Daily FOH opening and closing duties.Dailyfood inventory and weekly liquor inventory counts. Scheduling ofFOH staff using HOTSCHEDULES. Organizing and supporting banquetand meeting room services. Counting and balancing cash and petty cash accounts,closing outbartending cashiers and servers. Daily inputtoward supportofP&L database processing. Training staff on menu upgrades and seasonal beer selections. Sales Director First American Specialty Insurance - June 2004 to November 2008 Achievements: Certified home warranty expert and instructor. Achieved $1 million in contractsales for 2006 and 2007. Sold the largestcontract consisting ofover 400 units to a single builder. Responsibilities: Oversee sales territoryfor the entire state of Nevada and including Southern Utah. Increase sales leads and build keycontacts for sales quotas. Provide certified training to real estate experts on the benefits of home warranties. Food and Beverage Consultant Las Vegas,NV - January 2002 to June 2004 Achievements: Provided menu and design integration for multiple coffee service concepts. Worked with design teams on building coffee bar. Integrated coffee recipe, equipment,POS and training for staff and owners. Assistant Restaurant Manager Wild Sage Cafe - Valley, NV - April 2000 to November 2001 Achievements: Updated eclectic wine listand was granted Wine Spectator achievementaward. Created and supported marketing for customer rewards program. Assisted in the design and wine menu for 2nd location of this restaurantconcept. Responsibilities: Scheduling ofstaff. Training staff on wine and food pairings. Maintained daily operations and supportofrestaurantincluding opening and closing duties. EDUCATION Bachelor of Science in Business Administration University of Nevada at Las Vegas - Las Vegas,NV May 1995
- 3. SKILLS Customer Service (10+ years), Cashier (5 years), Microsoft Office (10+ years), Management (8 years), Database Management(10+ years), Human Resources (5 years) AWARDS Brother of the Year Province Chi Sigma Alpha Epsilon Fraternity May 1994 For my service in philanthropic and leadership supportfor the Greek Life communityat UNLV GROUPS UNLV College of Business Alumni Association August 1995 to Present Donor and sponsor support Sigma Alpha Epsilon Alumni Foundation August 1995 to Present Donor and sponsor ADDITIONAL INFORMATION TECHNOLOGY SKILLSET • AS/400, TANDEM • INFOGENESIS • Aloha, Micros, Squirrel,Posi-Touch restaurantpointof sales systems • Ouickbooks • BarKeep - Inventory costcontrol software for liquor,beer and wine • Microsoft Office, WORD, EXCEL, OUTLOOOK, Google • HotSchedules - RestaurantScheduling Program SKILLS AND EXPERTISE Human Resource Administration Cashier BanquetServices Menu creation and enhancement Cash handling Technical writing and training Hospitality Multiple POS Platform Expert Budgeting Inventory and costcontrol