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Join a collaborate session
- 1. Joining a Collaborate Session A short tutorial on joining a session and troubleshooting sound and video
- 2. Once you click on the link for the session you will need to launch the program for Blackboard Collaborate. In Google Chrome it looks like this: In Firefox you will see this: (click Open with...)
- 3. It will take several seconds for the program to load and open, once it is ready you will be prompted to login with the name you will be using during the webinar.
- 4. The final step before joining the session is letting Blackboard Collaborate Run the platform:
- 5. You will know you have joined the session when you see this: You should see your name in this participant box.
- 6. Troubleshooting Sound and Video
- 7. The meeting appears to be going, but you are struggling to hear the speaker. Follow these quick tips to check your system and get participate with your microphone. Along the top of Collaborate you will see the following: Select Tools
- 8. In the drop down box select Audio and then Audio Setup Wizard
- 9. First you will be prompted to select your speakers to make sure you are able to hear the meeting. If you have a list on the screen, select one and see if you are able to hear the test. If you are NOT able to hear the prompt, then click on No and select another option in this box.
- 10. To set up your microphone, follow the prompts and click Record, Say Test, 1, 2, 3.. is the microphone being picked up? If not, click Stop and then No and select another microphone input option in the list. Continue this until you see that the microphone is being picked up and/or you hear your test through the speakers. Pick a microphone you have attached to your computer Record a test to see if it is picked up. Can you hear the test?
- 11. Did you hear your microphone test? YES! I heard my test. You are done. Click Yes and join the meeting. NO! I wasnt able to hear my test. Click No and select another microphone in the list. If you dont have another microphone, remember you can always Chat with members during a session to ask questions.