Kathy Wells, a senior counselor at Griefline Community and Family Services, wrote a letter of recommendation for Pia Maria Valisalo's membership application to the Australian Counseling Association. Kathy stated that she has known Pia for one year as a student counselor and that Pia has shown herself to be dependable, competent, trustworthy, and a supportive and empathic counselor. Kathy also noted that Pia has excellent communication, time management, and professional skills. Kathy highly recommended Pia for membership in the organization.