Kyle Ramsey Resume
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Kyle Ramsey is seeking a position as a network engineer. He has over 5 years of experience in networking, customer service, and project management. His expertise includes Cisco CLI, routing protocols, WAN technologies, network design, and troubleshooting. He is currently studying for several certifications including the Cisco CCNA and CompTIA Network+.
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Robert C. Ocken is an experienced IT leader with over 25 years of experience leading teams and managing projects. He has a track record of streamlining processes, reducing costs, and utilizing technology to solve business problems. Currently, he is a Business Technology Clinical Trial Excellence Business Partner at Pfizer where he manages a portfolio of process improvement projects. Previously he held IT leadership roles at Cigna, Philips Electronics, and Johnson & Higgins.Mark Temple resume
Mark Temple resumeMark Temple
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Mark Temple has over 30 years of experience in telephony, IT, project management, and sales management. He has a proven track record of overseeing operations, managing projects, and maintaining client accounts. Temple is proficient in VOIP technologies, systems analysis, and computer skills. He holds certifications in Mitel communications systems and has a computer science degree from UNC Charlotte.Kapil Gandhi_CV_Operations Manager
Kapil Gandhi_CV_Operations ManagerKapil Gandhi
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Kapil Gandhi has over 8 years of experience in IT infrastructure management, application support, remote infrastructure management, and data center operations. He is currently an Operations Manager at ITC Infotech India Ltd, where he manages a US account involving multiple service lines for over 4000 hotel units across the US. Some of his key responsibilities include planning, directing team efforts, providing leadership, and analyzing and resolving problems. Previously, he worked as an IT Manager at Le Meridien Jaipur where he managed the IT department and ensured systems were compliant with policies. He has experience managing teams, vendors, budgets, and customer relationships.Kapil Gandhi_CV_Operations Manager
Kapil Gandhi_CV_Operations ManagerKapil Gandhi
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Kapil Gandhi has over 8 years of experience in IT infrastructure management, application support, remote infrastructure management, and data center operations. He is currently an Operations Manager at ITC Infotech India Ltd, where he manages a team of over 80 people supporting a US-based hospitality client with over 4000 hotel units. Some of his key responsibilities include planning, directing team efforts, delivering results, and providing leadership. Previously, he worked as an IT Manager at Le Meridien Jaipur where he managed the hotel's IT department, systems, and vendors. He has expertise in various technologies, applications, and frameworks such as Oracle Micros, Windows server, networking, databases, and ITIL processes.Haitham.Fahmi(05-02-2016)
Haitham.Fahmi(05-02-2016)Haitham Fahmi
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This document is a resume for Haitham Mohamed Abdel Aziz Fahmi. It summarizes his education, certifications, work experience, skills, and personal information. He has a Bachelor's degree in Electrical Engineering from Alexandria University and over 15 years of experience in IT services and project management, currently working as a Service Level Manager for Orange Business Services in Egypt. He has various technical and ITIL certifications and has worked on projects in the US, France, and Egypt.ROBERTSON JAMES RESUME
ROBERTSON JAMES RESUMEAllen Robertson, MCSE, Comptia A+
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This document is a resume for James Allen Robertson that summarizes his experience and qualifications as an operations and project manager for telecommunications companies. It outlines his 20+ years of experience managing network operations centers, projects, budgets up to $6M, and staff. Key skills highlighted include project management, customer service, hardware installation and troubleshooting, and engineering experience designing TDM and Ethernet networks using Cisco routers and switches.Kelli Thompson resume
Kelli Thompson resumeKelli Young
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This document is a resume for Kelli Thompson that highlights her experience over 15 years working in implementation, project management, training and administrative roles. She has extensive experience implementing healthcare software and benefits portals, managing projects, training clients, and providing technical support. She is proficient in various software programs, operating systems and technical skills.Benjamin_Williams_Resume_OCT 2016
Benjamin_Williams_Resume_OCT 2016Benjamin Williams
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Benjamin Williams provides a 3 sentence summary of his 26+ years of experience in telecommunications:
He has held roles as a Global Service Delivery Manager, RF-Transport Engineer, Project Manager, and Circuit Design Engineer with companies such as Pacnet USA, Virtus Communications, T-Mobile, and AT&T Mobility utilizing his expertise in telecommunications networks, fiber optics, customer relations, and project management. His experience includes planning, designing, implementing and troubleshooting telecommunications networks and he holds certifications in CCNA and Fiber Optic systems.Shannon Mays 2016
Shannon Mays 2016Shannon Mays
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Michael Shannon Mays is a project manager with over 15 years of experience specializing in large-scale IT implementations and enterprise solutions. He has a proven track record of successfully guiding projects from initial planning through delivery while meeting deadlines, budgets and specifications. Mays' background includes managing teams, defining requirements, and liaising between technical and business stakeholders. He currently works as a Project Manager for FlyingTee Golf, where he is responsible for all stages of enterprise software and hardware deployments.Resume Kaushik
Resume KaushikKaushik Pramanik
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Kaushik Pramanik is a manager with over 15 years of experience in operations, customer service, training, and technical support roles in the telecommunications industry. He has expertise in data products, routing technologies, mobility technologies, and troubleshooting smartphones. Currently he works as the manager of training and customer service at Karbonn Mobiles, where he develops training content, creates standard operating procedures, and reviews the impact of training. Previously he held positions at Centum Learning, Wipro BPO, and Bharti Airtel, where he managed teams, ensured quality standards were met, and resolved customer issues. He has an MBA in operations and a bachelor's degree in computer science.marcproulx_tech
marcproulx_techMarc Proulx
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This document contains the resume of Marc Proulx. It details his work history in customer support roles from 2006 to present, including positions at Dell Canada, N-able Technologies, and Modis Canada. It also lists his skills and qualifications, which include over 10 years of experience with Windows, Internet Explorer, networking protocols, Microsoft Office, and troubleshooting hardware and software issues. His education includes a diploma in health and fitness and various IT certifications.tamer Ali-technical sales-V4
tamer Ali-technical sales-V4tamer ali
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Tamer Ali Hassan Ali is a pre-sales consultant and technical salesperson with over 10 years of experience in telecom solutions like security, OSS, and BSS. He has expertise in areas like network security, infrastructure security, compliance and monitoring, traffic visibility and control, and service assurance. He is currently seeking opportunities as a senior technical sales consultant or similar role where he can leverage his technical background and experience selling complex telecom solutions to operators and service providers.Kyle Ramsey Resume
- 1. CONTINUED KYLE RAMSEY 2020 F Street Bedford, IN 47421 (812) 797-6629 kram2356@outlook.com EXECUTIVE SUMMARY COMMITMENT | LEADERSHIP | INTEGRITY A hard working, diligent, and creative leader who can translate business strategies and objectives into outstanding customer experiences and profitable performance. Dedicated to maintaining a reputation built on quality, service, and uncompromising ethics. AREAS OF EXPERTISE Cisco CLI TCP/IP communications Routing Protocols (RIP, OSPF, MAOSPF, EIGRP) WAN Technologies Spanning Tree & Redundancy Access Control Lists Link Aggregation Network Troubleshooting Multi-tier Network Design Wireshark Device Hardening Network Design & Implementation Device Logging MISSION STATEMENT TO OBTAIN A POSITION AS A NETWORK ENGINEER WHERE MY KNOWLEDGE AND SKILLS WILL CONTRIBUTE TO THE GROWTH OF THE ORGANIZATION PROFESSIONAL EXPERIENCE SMITHVILLE FIBER ELLETSVILLE, IN 2016-Present NETWORK ENGINEERING SPECIALIST/PROJECT MANAGER INTERN Responsible for providing supporting documentation and support for daily networking operations. Create historical link utilization reports to assist in future network expansion Responsible for providing quality solutions for fellow employees and vendors Perform quality analysis of products to ensure complying fith federal and FCC regulations Document and publish network documentation for company wide reference and planning IVY TECH COMMUNITY COLLEGE BLOOMINGTON, IN 2015-Present DATACENTER INTERN/CPIN NETWORK TECHNICIAN Responsible to resolve submitted helpdesk tickets in a timely manner. Responsible to maintain a professional appearance and demeanour Responsible for network monitoring and resonse for any network disruption Document solutions to tickets for future implementations Set up and maintained office equipment such as computer stations, printers and scanners. Tracked tasks needed to keep the Datacenter project on track for completion DISH NETWORK BEDFORD, IN 2015 SATELLITE INSTALLATION TECHNICIAN Responsible to install and maintain satellite based TV and Internet services. Responsible to maintain a professional appearance and demeanor Responsible to provide a quick and quality installation that meets strict company standards Developed custom plans of action based on customers needs Attended several training events in order to provide quality installations to every customer Tracked and reported on desired and efficient inventory levels to maximize the efficentcy of my workload ICON HEALTH AND FITNESS LOGAN, UT 2012 - 2015 TEAM LEAD/SUPERVISOR/PROJECT MANAGER Managed up to 30 employees on a daily basis by providing personal expertise and monitoring performance. Designed and translated troubleshooting trees into a user friendly GUI for cs agents to utilize Developed and continually maintain tracking sheets that are used department wide that provide monthly projections and tracking for all levels of management. Awarded Team Lead of the Month on 3 separate occasions (July, August, September) Manipulated thousands of lines of data to provide accurate and targeted email blasts for the sales manager Provided disciplinary actions for performance that is consistently under floor standards Attended multiple leadership trainings to improve my skills and techniques as a supervisor Developed and analysed reports in order to better train employees on areas of improvement Consistently led the floor in sales for warranties, full product and iFit sales
- 2. CONVERGYS, INC. LOGAN, UT 2011 CUSTOMER SERVICE AND RESOLUTION REPRESENTATIVE II Received inbound calls from Comcast Business Class customers regarding technical issues concerning products. Met and exceeded expected average handle time percentage Followed series of Lines of Questionings to diagnose issues with services Configured and loaded customers Static IP addresses into gateway modems Scheduled proper technician orders based on issue and severity Maintained the One Call Resolution philosophy Qwest Communications Logan, UT 2010-2011 Account Manager Received inbound calls from Qwest residential customers regarding billing issues, proper billing procedures and bill payment. Met and exceeded customer expectations on every call Received and processed bill payments over the phone Diagnosed billing issues and escalated to proper departments for resolution Exceeded Sales expectations and quotas Complied with FCC Rules and Regulations as required by law United States Marine Corps San Diego, CA 2009 United States Marine Enlisted as a member of the United States Marine Corps. Participated in the Delayed Entry Program while obtaining high school diploma Successfully completed Basic Training EDUCATION IVY TECH COLLEGE BLOOMINGTON, IN COMPUTER NETWORK INFRASTRUCTURE AND CYBER SECURITY LOGAN HIGH SCHOOL- LOGAN, UT HIGH SCHOOL DIPLOMA ACHIEVEMENTS EAGLE SCOUT UNITED STATES MARINE CORPS PURSUING ASSOCIATES DEGREE IN NETWORK INFASTRUCTURE CERTIFICATIONS PC PRO NETWORK PRO CISCO CCENT STUDYING FOR THE CISCO CCNA COLLABORATION STUDYING FOR THE COMPTIA NETWORK +