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Leoniana Washington resume
- 1. Leoniana Washington SecuritySite Supervisor(Full-time) –Transamerica/Aegonsite Central StationOperator(Part-time)-The ProtectionBureau 260 MadisonSt. Apt1E Coatesville,PA 19320 leonianawashington@gmail.com - 610-563-3507 To obtaina positionthatwill utilize myskills,abilitiesandexperience tocontribute to acompany's success. WORK EXPERIENCE Promotedto SecuritySite SupervisorwithAlliedBartonSecurity Services August 2015-Current Manager: Maricarmen Rodriguez-Rivera267-922-3639 TransamericaMalvernlocation- 3222 Phoenixville Pike,MalvernPa Responsibilities:  Communicate staffingneedstoOperations  Assure thatofficersreceive appropriate training,developingtheminbothtechnical and professionalskills;alsoincludesperformance management(coaching,counseling,disciplining, performance evaluations,recognition,etc.)  Assistwiththe communicationof policies,companyannouncementsandjobopeningsthrougha consistentlyupdatedREADfile atthe site.  Dailysecurityofficerduties  HelpOperationsManageridentify,meetandexceedthe needsof the customer.  Meetall contractual scheduledhourswithaminimumof unbilledovertime.  Coordinate and/orconductsite-specificOJT,clientspecifictrainingandannual refreshertraining for securitypersonnel.
- 2.  Reconcile securitylogsagainstshiftresponsibilitiesandpatrols;reviewincidentreportspriorto submittingtomanagerandcoordinate preliminaryinvestigations.  Schedulingandproducingreports(suchasSchedulingActivity,TrainingDetail reports,etc.) that require interpretationandactionforeffectivebusinessmanagement.  Enforce AlliedBartonpoliciesasoutlinedinthe handbooksandexecutive memos. Central StationOperator (Part-time) The ProtectionBureau 197, PhilipsRd,Exton Pa June 2015- Current Manager: Wanda Griffith610-903-4900 Responsibilities:  Notifycustomersand/orpolice,fire,&medical authorities(viaphone) of incomingautomated alarm signalsfromresidential&commercial alarmsystems  Answersincomingcallsfromcustomerstoresolvetheirquestions,reviewandupdate account data and provide informationasneeded  Work closelywithourteamof professionaltechniciansandcustomerservicestaff  Coordinate customerinquirieswithappropriate branchesoutside of the department  Creatingandschedulingservice ticketsforservice department Laundry Worker (Part-time) ChesterCounty PocopsonHome - WestChester,PA- March 2015 to June 2015 Responsibilities: Washingresident’spersonal clothing,folding,hanginganddeliveringclothestoresidents. Level 5 Master Security Officer (Full-time) Transamerica - Exton, PA - July 2014 to August 2015 Responsibilities: Providingfull accesscontrol,incidentreportwriting,monitoringsecuritycamerasandbadgingsystems throughLenell AlarmMonitoringanddailyloggingwithReportExecsoftware.
- 3. AlliedBartonSecurityServices 150 S WarnerRd Kingof Prussia,PA Supervisor:MaricarmenRodriguez (484) 654-3800 Police Receptionist (Part-time) City of Coatesville Police Department - Coatesville,PA- July2013 to March 2015 Supervisor:TAC OfficerJohn Pilotti (610-384-2300 ext. 3142) Responsibilities: Logginginpolice dataentriesandcalls,faxingcourtdocuments,monitoringhousedprisoners,logging officercourtdates,andassistingwithparkingenforcementticketpayments. 1 CityHall Place,CoatesvillePa19320 Gas StationAttendant (Full-time) April 2011-March 2014 (Companycurrently convertedto car wash) Coatesville ExpressInc- Coatesville,PA - April 2011 to 2014 821 E. LincolnHwy,Coatesville Pa19320 Manager: Ghada Doumit Duties:Gas stationattendant,cashieringandcustomerservice,maintaininginventory 610-384-4090 Customer Service Specialist(Part-time) Best Buy of Downingtown - Downingtown, PA - September2010 to January 2011 Phone:610-873-2312 Manager: Antoine Bernard(CurrentlyemployedwithJeff D'Ambrosio) Responsibilities:
- 4. Cashieringandcustomerservice Cashier Kmart of Thorndale (Part-time) Thorndale,PA - January 2010 to July 2010 Manager: ElyssaWorth (NolongeremployedatKmart) Duties:Cashieringandcustomerservice (610) 383-6400 EDUCATION UniversityofPhoenix - Phoenix,AZ AssociatesinAdministrative CriminalJustice Program completiondate:6/5/2016 Coatesville AreaSeniorHigh School - Coatesville,PA HighSchool Diploma- Graduated2010 September2007 to June 2010 SKILLS/CERTIFICATION/TRAINING CSAA (Central StationAlarmAssociation)Level 1operatorCertification CLEAN CertificationatLevel 108: Local LimitedAccessRecertification *Used forPolice Mobile Datacomputers *CLEAN certificationisusedforrunningVehicle registration,warrants,individual inquiries,police status and Recall 9-1-1 incidents. Police Mobile Data Training
- 5. Completed9/04/2014 By: RobertE. Lee (610-344-5057) ChesterCounty911 TechSupport Departmentof EmergencyServices 601 WesttownRd,suite 012 WestChester,Pa19380 MSO (Master SecurityOfficer) Training Completed09/02/2014 AlliedBartonEdge Training Visual Alert(Police IncidentReportingSoftware) Training 03/16/14 By TAC OfficerJohnPilotti (610-384-2300 ext.3142) 1 CityHall Place,CoatesvillePa19320 REFERENCES Wanda Griffith Central StationManager CurrentManager 197 PhilipsRd,Extonpa 610-903-4900
- 6. TAC OfficerJohn Pilottiof the Cityof Coatesville Police Dept. 1 CityHall Place,CoatesvillePa19320 Previous Supervisor Contact number:610-384-2300 ext.3142 Andre M. Steele 653 LumberSt,CoatesvillePa19320 Friendof 12 years Works at Walmartof Extonpa Contact number:610-383-6140