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light AND fast
A BLUEPRINT FOR ORGANISATIONS IN A VUCA* WORLD
*Volatile, Uncertain, Complex, Ambiguous
Switzerland
The Eiger 3,970m
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1938
four days (96 hrs)
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Ueli Steck
2008
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2 hrs 47 mins!
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expedition style vs alpine style
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the future belongs to the alpinist
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why me
?
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GEOGRAPHY ANTHROPOLOGY
PSYCHOLOGY
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PEOPLE TEAMS
ORGANISATIONS
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V U C A
Volatility Uncertainty Complexity Ambiguity
- likely to change in
an extreme way
- cause may be
unknown
- outcome is
unknown
- many interconnected
components
- volume of information
overwhelming
- little or no information
- unclear relationships
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STABILITY
CERTAINTY
SIMPLICITY
CLARITY
VOLATILITY
UNCERTAINTY
COMPLEXITY
AMBIGUITY
OLD
WORLD
THE TRANSITION
NEW
WORLD
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1
2
3
changing social & political relationships
globalisation
rate of technological innovation
THE 3 CAUSES OF VUCA
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1
2
3
PEOPLE
PLACES
TECHNOLOGY
THE 3 CAUSES OF VUCA
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Q who is this man?
A Gordon Moore, Intel co-founder
every 18 months, the processing
power of a computer chip doubles
1965
MOORES LAW
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Light and fast   a blueprint for organisations handout
PROCESSINGPOWER
TIME
COMPUTER CHIP EVOLUTION
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EVOLUTION
TIME
HUMAN EVOLUTION
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EVOLUTION
TIME
EVOLUTION
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EVOLUTION
TIME
EVOLUTION
DISCOMFORT
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STABILITY
CERTAINTY
SIMPLICITY
CLARITY
VOLATILITY
UNCERTAINTY
COMPLEXITY
AMBIGUITY
OLD
WORLD
COMFORT DISCOMFORT
THE TRANSITION
NEW
WORLD
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1
2
3
nobody likes it
people disengage from it
organisations arent structured for it
THE 3 PROBLEMS WITH VUCA
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OBJECTIVE
SWOT & Key
Issues
STRATEGY
PLANS
BUDGETS
key performance
indicators
LAUNCH
external analysis
internal
analysis
forecast & gap
analysis
key success
factors
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Its a good job
It pays the bills
I HATE this place
SOUNDS LIKE
ENGAGED
DISENGAGED
DESTRUCTIVE
THE ENGAGEMENT SPECTRUM
30%
50%
20%
GALLUP SURVEY 2013:
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I was BORN to do this job
I LOVE this job
Its a good job
It pays the bills
I HATE this place
CELEBRATE THESE
MAXIMISE THESE
NORMALISE THESE
MINIMISE THESE
GET RID OF THESE
DESTINY
INSPIRED
SOUNDS LIKE
ENGAGED
DISENGAGED
DESTRUCTIVE
REQUIRED ACTION
THE ENGAGEMENT SPECTRUM
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expedition style
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iridium
alpine style
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Light and fast   a blueprint for organisations handout
alpine style
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DRIVE /
MOTIVATION
OPENNESS /
CURIOSITY
FLEXIBILITY /
ADAPTABILITY
THE EXPLORERS MINDSET MODEL
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DO KNOW
BE
- sense making
- decision making
- getting critical
- strength
- weakness
- risk tolerance
- open (growth mindset)
- learning from failure
- non-alpha male
mission
autonomy
VISION
engagement
mastery resilience & grit
purpose
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THE ALPINE STYLE ORGANISATION
1
2
3
sense make
decision make
get critical
3 DOS
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COMFORT
CREATIVITY
Imagine
See
Show
Act
Look
SENSE MAKE
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3 x 4 MATRIX
VOLATILE
UNCERTAIN
COMPLEX
AMBIGUOUS
PEOPLE PLACES TECHNOLOGY
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Daniel Kahneman
Thinking Fast and Slow
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FAST THINKING AND SLOW THINKING
slow thinking
fast thinking
Complete the phrase salt and
Whistle a tune while you are driving
Answer:1 + 1 = ?
Solve a complex riddle
Give someone else directions while you are driving
Understand the ideas within this slide
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FULL SPECTRUM DECISION MAKING
EMOTIONAL
SUB-
CONSCIOUS
RATIONAL
slow thinking
fast thinking
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CRITICAL
UNCRITICAL
GET ALONG
DONT
GET ALONG
Old World
New World
GET CRITICAL (TEAM BUILDING)
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STABILITY
CERTAINTY
SIMPLICITY
CLARITY
VOLATILITY
UNCERTAINTY
COMPLEXITY
AMBIGUITY
OLD
WORLD
COMFORT DISCOMFORT
THE TRANSITION
NEW
WORLD
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If you liked the ideas and concepts in this presentation, send an email to
hello@patrickhollingworth.com to receive a fortnightly piece Pat writes about all things
VUCA. Subscribers have said nice things about it, such as this is rather good!
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www.whatisvuca.com
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Light and Fast will be released by Wiley on 1st March 2016.
Please email hello@patrickhollingworth.com if youd like to pre-order a copy.
slow thinking
White Papers
Pat will release a new white paper based on this presentation and including a few
additional ideas and models in a few weeks time.
Please email hello@patrickhollingworth.com if youd like to receive a copy.

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