managed Services 1 and 2
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This document summarizes an IT services company's managed IT services offering. They promise to monitor customers' IT systems 24/7 and address any issues remotely, keeping small problems from becoming big and expensive. Their services include server monitoring, desktop monitoring, mobile device management, network and security assessments, and more. They aim to take the hassle of managing IT away from customers so they can focus on their core business.
managed Services 1 and 2
- 1. Hand Off Your Technology Hassles to Us Money Well Spent? In 2012, the average annual IT budget for small and midsize businesses (SMBs) was up 15% from 2011. SMBs with one to 20 employees spend $1,900 per employee on technology, more than twice the $700 per employee organizations with more than 250 employees spent. The average SMB devotes 6.4% of its revenue to IT expenses, and 80% of that is spent after the initial technology purchase. Managed IT Services When someone asks what your company does, you wouldnt say managing information technology, would you? If too much of your professional time and resources are spent outside your interest and expertise, and if IT issues distract you from growing your actual business, we have a suggestion. Leave Your IT Troubles to Us, So You Can Get Back to Doing What You Do Best For an easily budgeted, small, fixed monthly fee a mere fraction of the cost of hiring a technician well take away the worry, frustration and considerable cost of managing your IT environment. Our managed IT services solution keeps watch over your systems 24/7, and we step in the moment we discover anything amiss. In most instances, you wont know there was ever an issue. This proactive approach to IT maintenance keeps small problems from becoming big ... and expensive! More >>>> Let us help you put your IT Budget to better use. P.O. Box 180 Nesconset NY 11767 631.348.7200 ext. 227 josh@optelbcs.com www.optelbcs.com
- 2. Presenting the Cost-Effective Alternative to In-House IT Management Our intelligent remote monitoring tools and 24/7 back-office services provide expert, cost-effective IT management to make sure your systems operate as required and deliver the ROI you expected. Key elements include: Server Monitoring and Care We utilize active-yet-unobtrusive software to track and analyze your server activity around the clock. When a system or function fails to work properly, an alert is generated and our team will immediately investigate the issue. Once weve identified the problem, well take steps to fix it remotely at first, and well escalate our response as necessary. Desktop Monitoring and Care Our preventive maintenance service for desktops proactively and regimentally monitors and addresses common problems experienced by desktop users. Whether its viruses, spyware issues or installing patches, we handle it all quietly and in the background while your employees remain productive. Mobile Device Management With more companies looking for efficient, secure ways to incorporate their employees personally owned mobile devices into the workplace (also known as BYOD bring your own device) we offer a response that answers all your needs. Our mobile device management (MDM) solution is the fastest, most comprehensive way to get devices configured for company access and to ensure that your organizations data is secure on smartphones and tablets. As a fully integrated cloud platform, we simplify MDM with rapid deployment, as well as comprehensive visibility and control that spans across mobile devices, applications and documents. Network and Security Assessments How healthy is your overall network? On a regular basis, well generate reports on the state of your systems, letting you know of any potential problems that fall outside safe parameters of our managed IT services. With these comprehensive assessments, youll always have the best information for choosing your most effective options. Whats more, we continually build intelligence into our remote monitoring software by documenting the resolution to thousands of issues and incorporating them back into our software. And our expert technicians work around the clock to ensure your systems not only remain healthy, but also optimized for performance. Rest assured, our team is equipped to handle even the most complex and difficult problems. Let us answer any questions you have about our managed IT services. Well show you the simplest and most affordable way to keep your IT network in top form. P.O. Box 180 Nesconset NY 11767 631.348.7200 ext. 227 josh@optelbcs.com www.optelbcs.com Rest Assured, Weve Got IT Covered Through our managed IT services, well: Maintain 24/7 watch over your entire IT environment (network servers, desktops, mobile devices, etc.) Identify and analyze server events for potential problems Remediate processes or services that fail Monitor servers and ensure security patches and anti-virus protocols are up to date Ensure that data backups are completed Install patches and implement service packs Manage and secure mobile devices (smartphones, tablets) Your Full-Service IT Provider Our managed IT services cover a full spectrum of technology solutions, including remote monitoring and management of your networks, 24/7 service desk support for users, and business continuity solutions to ensure your company is prepared for any possible disruption.