際際滷

際際滷Share a Scribd company logo
PATRICIA MANFREDONIA PHR (805) 450-1870  pmanfred.pm@gmail.com  OCEANSIDE, CA
HUMAN RESOURCES GENERALIST WITH SPECIALIZED RECRUITMENT BACKGROUND
ACCIDENT AND HEALTH AGENT, LIFE-ONLY AGENT
EMPLOYEE RETENTION | TALENT ACQUISITION | MULTI-SITE OVERSIGHT
Senior-level Human Resources Generalist with proven ability to lead and coordinate HR operations and initiatives in diverse
and highly regulated environments. Skilled in building diverse candidate pipelines aligned with companys core competencies
utilizing innovative sourcing techniques.Posses broad knowledge of human resources in a variety of sectors including union
and non-union environments with a large number of exempt/nonexempt employees. Demonstrated experience initiating cost
containment stratergies resulting in significant savings. Excellent ability to addess and implement strategic plans for talent
acquisition, retention, and succession planning. Skilled in labor and employment law including complaint investigation to
avoid legal action.
 Recruitment Operations  Staff Supervision & Training  Special Events Planning
 Job Classification  Behavioral-based Interviewing  Job Analysis
 Labor Relations  Sourcing Strategies  Regulatory Compliance
 Sales  Cold Calling  Policy review
CAREER HISTORY
American Income Life 2014- Present
Life and Supplemental Insurance Agent
Life and Supplemental Insurance sales including utilizing both leads and cold calling. Policy reviews for existing clients and
customer relations. Establishing community connections and brainstorming new leads. Community outreach for greater
visibility and marketing purposes. Schedule appointments with perspective clients and conduct presentations.
District Employment Representative, 2006-2014
Directed 26-person recruitment team responsible for staffing 17 stores with 1,400 employee and 25% turnover rate. Provided
strategic HR guidance and day-to-day tactical support in unionized environment. Designed and incorporated best practices,
measurement tools, and reports to drive and support corporate objectives. Devised strategic plans in partnership with
management for talent acquisition, retention, and succession planning. Facilitated onsite interviews.
Accountable for linking HR programs to corporate strategic business plan to launch key department initiatives. Advised hiring
managers and department leaders regarding various wage and salary administration, labor relations, interview practices,
performance management, workforce compositions, and WOTC tax credits. Collaborated with hiring managers regarding
wage and salary administration, job descriptions, labor relations, and recruitment strategies.
 Analyzed metrics in regard to hiring statistics, workforce compositions, and adverse impact, increasing WOTC Tax dollars
by 100% and reducing missing new hire paperwork by 50% for an above 90% compliance.
 Conceived and introduced manual with step-by-step instructions as well as quick reference guides to standardize
recruiting practices.
 Designed and launched Recruiter News newsletter to improve communication amongst store recruitment teams.
Granted innovation award and asked to replicate communication for Vons Division.
 Trained, mentored, and coached direct reports and hiring and managers on selection and performance management best
practices to decrease turnover rate from 75% to less than 25%, reducing job openings from 60-80 openings to less than
10 per week.
 Conducted Zero-Tollerance Training for newly promoted Supervisors and Department Managers to comply with legal
requirements.
Supervisor/District Recruiter, 2003-2006
Expanded and streamlined world-class recruitment programs aligned with organizations mission and values. Counseled and
advised hiring managers to ensure alignment of recruitment approaches with business strategies. Leveraged several
recruitment partnerships to source future candidates for six locations. Spearheaded new hire orientations, job fairs, and other
key sourcing strategies. Asked to recruit for entire territory, eventually serving as Employment Rep.
Prior experience at Safeway Company as Department Manager. Prior 2003
EDUCATION
Human Resource Management Master Certificate, Villanova University, Villanova, Pa.
 Human Resource Management Certificate
 Organizational Effectiveness Certificate
 Six Sigma Green Belt Certificate
Professional Human Resource Professional SHRM Certification
California Licensed Accident and Health Agent, Life-Only Agent
TECHNICAL COMPETENCY
Microsoft Office (Word, Excel, PowerPoint, and Outlook), Virtualedge, Odyssey, Peoplesoft
PROFESSIONAL ASSOCIATIONS
Society For Human Resource Management (SHRM)
National Association of Professional Women (NAPW)
Chair EAC of Santa Barbara 2008-2014
Chair Santa Barbara County Workforce Investment Board 2008-2014

More Related Content

What's hot (18)

Sandra Res 12.30.14
Sandra Res 12.30.14Sandra Res 12.30.14
Sandra Res 12.30.14
Sandra Lowery
Cr Roof2011
Cr Roof2011Cr Roof2011
Cr Roof2011
CRRoof
Mark Fisher 2016a
Mark Fisher 2016aMark Fisher 2016a
Mark Fisher 2016a
Mark Fisher
crystal knight resume 2014
crystal knight resume 2014crystal knight resume 2014
crystal knight resume 2014
Crystal Knight
Talent sourcing and acquisition
Talent sourcing and acquisitionTalent sourcing and acquisition
Talent sourcing and acquisition
Reshma Ramesh
Ravi
RaviRavi
Ravi
Ravi Kant Dwivedi
Steve Boettcher: HR and Integrated Talent Management
Steve Boettcher: HR and Integrated Talent ManagementSteve Boettcher: HR and Integrated Talent Management
Steve Boettcher: HR and Integrated Talent Management
Steve Boettcher
Talent management
Talent managementTalent management
Talent management
Rita Mathur
Sandrea Strigglers Human Resource II
Sandrea Strigglers Human Resource IISandrea Strigglers Human Resource II
Sandrea Strigglers Human Resource II
Sandrea Strigglers-Vaughn
KMW
KMWKMW
KMW
Kathy Walsh
Recruitment and selection
Recruitment and selectionRecruitment and selection
Recruitment and selection
Vinod Solanki
Kasandra Bryant HR Resume
Kasandra Bryant HR ResumeKasandra Bryant HR Resume
Kasandra Bryant HR Resume
Kasandra Bryant
Valerie Jones - Private sector resume
Valerie Jones - Private sector resumeValerie Jones - Private sector resume
Valerie Jones - Private sector resume
Valerie Jones
Ronnieprochester2015 r.docx
Ronnieprochester2015 r.docxRonnieprochester2015 r.docx
Ronnieprochester2015 r.docx
Ronnie P Rochester
ResumeMilan Westenskow Resume 2016
ResumeMilan Westenskow Resume 2016ResumeMilan Westenskow Resume 2016
ResumeMilan Westenskow Resume 2016
Milan Westenskow
Sarena Wright Resume 2011
Sarena Wright Resume 2011Sarena Wright Resume 2011
Sarena Wright Resume 2011
sarenawright
RosanaC Resume1
RosanaC Resume1RosanaC Resume1
RosanaC Resume1
Rosana Carravone
Talent Acquisition Synopsis.docx
Talent Acquisition Synopsis.docxTalent Acquisition Synopsis.docx
Talent Acquisition Synopsis.docx
Carole Slover, SPHR
Sandra Res 12.30.14
Sandra Res 12.30.14Sandra Res 12.30.14
Sandra Res 12.30.14
Sandra Lowery
Cr Roof2011
Cr Roof2011Cr Roof2011
Cr Roof2011
CRRoof
Mark Fisher 2016a
Mark Fisher 2016aMark Fisher 2016a
Mark Fisher 2016a
Mark Fisher
crystal knight resume 2014
crystal knight resume 2014crystal knight resume 2014
crystal knight resume 2014
Crystal Knight
Talent sourcing and acquisition
Talent sourcing and acquisitionTalent sourcing and acquisition
Talent sourcing and acquisition
Reshma Ramesh
Steve Boettcher: HR and Integrated Talent Management
Steve Boettcher: HR and Integrated Talent ManagementSteve Boettcher: HR and Integrated Talent Management
Steve Boettcher: HR and Integrated Talent Management
Steve Boettcher
Talent management
Talent managementTalent management
Talent management
Rita Mathur
Recruitment and selection
Recruitment and selectionRecruitment and selection
Recruitment and selection
Vinod Solanki
Kasandra Bryant HR Resume
Kasandra Bryant HR ResumeKasandra Bryant HR Resume
Kasandra Bryant HR Resume
Kasandra Bryant
Valerie Jones - Private sector resume
Valerie Jones - Private sector resumeValerie Jones - Private sector resume
Valerie Jones - Private sector resume
Valerie Jones
Ronnieprochester2015 r.docx
Ronnieprochester2015 r.docxRonnieprochester2015 r.docx
Ronnieprochester2015 r.docx
Ronnie P Rochester
ResumeMilan Westenskow Resume 2016
ResumeMilan Westenskow Resume 2016ResumeMilan Westenskow Resume 2016
ResumeMilan Westenskow Resume 2016
Milan Westenskow
Sarena Wright Resume 2011
Sarena Wright Resume 2011Sarena Wright Resume 2011
Sarena Wright Resume 2011
sarenawright
Talent Acquisition Synopsis.docx
Talent Acquisition Synopsis.docxTalent Acquisition Synopsis.docx
Talent Acquisition Synopsis.docx
Carole Slover, SPHR

Viewers also liked (20)

Reforma educ proyecto ley gral.educacionReforma educ proyecto ley gral.educacion
Reforma educ proyecto ley gral.educacion
SembradorDemocratico
LEON 275  La Voix gu辿rissante de Dieu prot竪ge toutes choses aujourdhui.LEON 275  La Voix gu辿rissante de Dieu prot竪ge toutes choses aujourdhui.
LEON 275 La Voix gu辿rissante de Dieu prot竪ge toutes choses aujourdhui.
Pierrot Caron
Rea m坦dulo 4Rea m坦dulo 4
Rea m坦dulo 4
Leydip24
SemiconductoresSemiconductores
Semiconductores
Alejandro Tenorio
Presentaci坦n luzmaPresentaci坦n luzma
Presentaci坦n luzma
marina227
Web-design
Web-designWeb-design
Web-design
从舒仆舒 亠于舒
TransistoresTransistores
Transistores
Alejandro Tenorio
Info general de pilotosInfo general de pilotos
Info general de pilotos
Leydip24
Graduate Degree of Finalcial Institutions
Graduate Degree of Finalcial InstitutionsGraduate Degree of Finalcial Institutions
Graduate Degree of Finalcial Institutions
Adriana De Sola
Tipos de versiones de linuxTipos de versiones de linux
Tipos de versiones de linux
Bryamnt
Los s坦tanos de la Reforma EducativaLos s坦tanos de la Reforma Educativa
Los s坦tanos de la Reforma Educativa
SembradorDemocratico
Ken Zych ITIL v3 CertificateKen Zych ITIL v3 Certificate
Ken Zych ITIL v3 Certificate
Ken Zych
Fundamentos de la t. aFundamentos de la t. a
Fundamentos de la t. a
dianigf
Futrapido2015serieaFutrapido2015seriea
Futrapido2015seriea
Orlando Lopez
iCBT One Page Description for PCPs
iCBT One Page Description for PCPsiCBT One Page Description for PCPs
iCBT One Page Description for PCPs
Kristina Hals
La imagen del bibliotecario ante el usuarioLa imagen del bibliotecario ante el usuario
La imagen del bibliotecario ante el usuario
CBUADY
Reforma educ proyecto ley gral.educacionReforma educ proyecto ley gral.educacion
Reforma educ proyecto ley gral.educacion
SembradorDemocratico
LEON 275  La Voix gu辿rissante de Dieu prot竪ge toutes choses aujourdhui.LEON 275  La Voix gu辿rissante de Dieu prot竪ge toutes choses aujourdhui.
LEON 275 La Voix gu辿rissante de Dieu prot竪ge toutes choses aujourdhui.
Pierrot Caron
Rea m坦dulo 4Rea m坦dulo 4
Rea m坦dulo 4
Leydip24
SemiconductoresSemiconductores
Semiconductores
Alejandro Tenorio
Presentaci坦n luzmaPresentaci坦n luzma
Presentaci坦n luzma
marina227
TransistoresTransistores
Transistores
Alejandro Tenorio
Info general de pilotosInfo general de pilotos
Info general de pilotos
Leydip24
Graduate Degree of Finalcial Institutions
Graduate Degree of Finalcial InstitutionsGraduate Degree of Finalcial Institutions
Graduate Degree of Finalcial Institutions
Adriana De Sola
Tipos de versiones de linuxTipos de versiones de linux
Tipos de versiones de linux
Bryamnt
Los s坦tanos de la Reforma EducativaLos s坦tanos de la Reforma Educativa
Los s坦tanos de la Reforma Educativa
SembradorDemocratico
Ken Zych ITIL v3 CertificateKen Zych ITIL v3 Certificate
Ken Zych ITIL v3 Certificate
Ken Zych
Fundamentos de la t. aFundamentos de la t. a
Fundamentos de la t. a
dianigf
Futrapido2015serieaFutrapido2015seriea
Futrapido2015seriea
Orlando Lopez
iCBT One Page Description for PCPs
iCBT One Page Description for PCPsiCBT One Page Description for PCPs
iCBT One Page Description for PCPs
Kristina Hals
La imagen del bibliotecario ante el usuarioLa imagen del bibliotecario ante el usuario
La imagen del bibliotecario ante el usuario
CBUADY

Similar to Manfredonia_Patricia_Res_Draft final 2 (20)

Manfredonia_Patricia_Res_Final
Manfredonia_Patricia_Res_FinalManfredonia_Patricia_Res_Final
Manfredonia_Patricia_Res_Final
Patricia Manfredonia PHR
Joan Wilson - Resume2014
Joan Wilson - Resume2014Joan Wilson - Resume2014
Joan Wilson - Resume2014
Joan Thompson Wilson, MBA
VamshiG 14-06-2016
VamshiG 14-06-2016VamshiG 14-06-2016
VamshiG 14-06-2016
VamshiKrishna Rao Gattu
Kerri Ambrosi Resume
Kerri Ambrosi ResumeKerri Ambrosi Resume
Kerri Ambrosi Resume
Kerri Ambrosi, MBA, SPHR, SHRM-SCP
Michael Turturice
Michael Turturice  Michael Turturice
Michael Turturice
Michael Turturice
Teresa Alexander, SHRM-CP, PHR
Teresa  Alexander, SHRM-CP, PHRTeresa  Alexander, SHRM-CP, PHR
Teresa Alexander, SHRM-CP, PHR
Teresa Alexander, SHRM-CP, PHR
Anita Clearman resume
Anita Clearman resumeAnita Clearman resume
Anita Clearman resume
Anita Clearman
Lubna Tawakkul 1
Lubna Tawakkul 1Lubna Tawakkul 1
Lubna Tawakkul 1
Lubna Tawakkul
Thomason_Resume_Generalist_2015
Thomason_Resume_Generalist_2015Thomason_Resume_Generalist_2015
Thomason_Resume_Generalist_2015
Wendy Thomason MBA, SPHR
Laura kinney resume 2018
Laura kinney resume 2018Laura kinney resume 2018
Laura kinney resume 2018
Laura Kinney
Lynn m arts 2018 rev 2 resume
Lynn m arts 2018 rev 2 resumeLynn m arts 2018 rev 2 resume
Lynn m arts 2018 rev 2 resume
larts
Mitzi Arocho resume- Human Resource Director
Mitzi Arocho resume- Human Resource DirectorMitzi Arocho resume- Human Resource Director
Mitzi Arocho resume- Human Resource Director
Mitzi Arocho
Troy Green Recruitment Professional Tg1
Troy Green Recruitment Professional Tg1Troy Green Recruitment Professional Tg1
Troy Green Recruitment Professional Tg1
troygreen65
Theresa Morgan MS, SPHR
Theresa Morgan MS, SPHR Theresa Morgan MS, SPHR
Theresa Morgan MS, SPHR
Theresa Morgan, MS SPHR
Aed.2016.hrbp.resume
Aed.2016.hrbp.resumeAed.2016.hrbp.resume
Aed.2016.hrbp.resume
Allison Dunsmuir SPHR & CPC
KThisHall Resume_112016
KThisHall Resume_112016KThisHall Resume_112016
KThisHall Resume_112016
Kelly This-Hall, SHRM-CP
Shannon D Carreon Resume 2015
Shannon D Carreon Resume 2015Shannon D Carreon Resume 2015
Shannon D Carreon Resume 2015
Shannon Smith Carreon, PHR
Director, human resources (best) CV template
Director, human resources (best) CV templateDirector, human resources (best) CV template
Director, human resources (best) CV template
Mina Gergis
Shari Gross Resume
Shari Gross ResumeShari Gross Resume
Shari Gross Resume
Shari Gross
Kasiman lisa resume 10-17
Kasiman lisa   resume 10-17Kasiman lisa   resume 10-17
Kasiman lisa resume 10-17
Lisa Kasiman

Manfredonia_Patricia_Res_Draft final 2

  • 1. PATRICIA MANFREDONIA PHR (805) 450-1870 pmanfred.pm@gmail.com OCEANSIDE, CA HUMAN RESOURCES GENERALIST WITH SPECIALIZED RECRUITMENT BACKGROUND ACCIDENT AND HEALTH AGENT, LIFE-ONLY AGENT EMPLOYEE RETENTION | TALENT ACQUISITION | MULTI-SITE OVERSIGHT Senior-level Human Resources Generalist with proven ability to lead and coordinate HR operations and initiatives in diverse and highly regulated environments. Skilled in building diverse candidate pipelines aligned with companys core competencies utilizing innovative sourcing techniques.Posses broad knowledge of human resources in a variety of sectors including union and non-union environments with a large number of exempt/nonexempt employees. Demonstrated experience initiating cost containment stratergies resulting in significant savings. Excellent ability to addess and implement strategic plans for talent acquisition, retention, and succession planning. Skilled in labor and employment law including complaint investigation to avoid legal action. Recruitment Operations Staff Supervision & Training Special Events Planning Job Classification Behavioral-based Interviewing Job Analysis Labor Relations Sourcing Strategies Regulatory Compliance Sales Cold Calling Policy review CAREER HISTORY American Income Life 2014- Present Life and Supplemental Insurance Agent Life and Supplemental Insurance sales including utilizing both leads and cold calling. Policy reviews for existing clients and customer relations. Establishing community connections and brainstorming new leads. Community outreach for greater visibility and marketing purposes. Schedule appointments with perspective clients and conduct presentations. District Employment Representative, 2006-2014 Directed 26-person recruitment team responsible for staffing 17 stores with 1,400 employee and 25% turnover rate. Provided strategic HR guidance and day-to-day tactical support in unionized environment. Designed and incorporated best practices, measurement tools, and reports to drive and support corporate objectives. Devised strategic plans in partnership with management for talent acquisition, retention, and succession planning. Facilitated onsite interviews. Accountable for linking HR programs to corporate strategic business plan to launch key department initiatives. Advised hiring managers and department leaders regarding various wage and salary administration, labor relations, interview practices, performance management, workforce compositions, and WOTC tax credits. Collaborated with hiring managers regarding wage and salary administration, job descriptions, labor relations, and recruitment strategies. Analyzed metrics in regard to hiring statistics, workforce compositions, and adverse impact, increasing WOTC Tax dollars by 100% and reducing missing new hire paperwork by 50% for an above 90% compliance. Conceived and introduced manual with step-by-step instructions as well as quick reference guides to standardize recruiting practices. Designed and launched Recruiter News newsletter to improve communication amongst store recruitment teams. Granted innovation award and asked to replicate communication for Vons Division. Trained, mentored, and coached direct reports and hiring and managers on selection and performance management best practices to decrease turnover rate from 75% to less than 25%, reducing job openings from 60-80 openings to less than 10 per week. Conducted Zero-Tollerance Training for newly promoted Supervisors and Department Managers to comply with legal requirements.
  • 2. Supervisor/District Recruiter, 2003-2006 Expanded and streamlined world-class recruitment programs aligned with organizations mission and values. Counseled and advised hiring managers to ensure alignment of recruitment approaches with business strategies. Leveraged several recruitment partnerships to source future candidates for six locations. Spearheaded new hire orientations, job fairs, and other key sourcing strategies. Asked to recruit for entire territory, eventually serving as Employment Rep. Prior experience at Safeway Company as Department Manager. Prior 2003 EDUCATION Human Resource Management Master Certificate, Villanova University, Villanova, Pa. Human Resource Management Certificate Organizational Effectiveness Certificate Six Sigma Green Belt Certificate Professional Human Resource Professional SHRM Certification California Licensed Accident and Health Agent, Life-Only Agent TECHNICAL COMPETENCY Microsoft Office (Word, Excel, PowerPoint, and Outlook), Virtualedge, Odyssey, Peoplesoft PROFESSIONAL ASSOCIATIONS Society For Human Resource Management (SHRM) National Association of Professional Women (NAPW) Chair EAC of Santa Barbara 2008-2014 Chair Santa Barbara County Workforce Investment Board 2008-2014