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Mark Miller
13013 Caenen, Overland Park, Kansas 66213
Home 913-814-8070
Mobile 913-226-6262
markmiller9661@gmail.com
Summary Accomplished senior business manager withextensive communications
background, business development/sales, network operations, information
technology, program/project management and access services.Solid track record
in delivering strategic corporate initiatives ahead of schedule and on budget.
Technically proficient in wireless/wireline technologies and network infrastructure.
Experience Sprint Corporation 2011 - 2015
Sprint Corporation (NYSE: S) is a leading Wireless/Wireline company with 54
million customers based in Overland Park, Kansas.
Sr. Program/Project Manager - Network Supplier Services(NSS)
? Key member of a specializedteam that designedand negotiatedservices andcosts
modeling for a $15B program to upgrade Sprint¡¯s network.
o Partneredwith strategic organizations to accomplish the following:
? Identify technical requirements and statement of work for all parties.
? Developed language for RFI/RFP.
? Developed unit cost/pricing model for service providers.
? Created Master Service Agreement andother key contracts.
? Led a team of diverse subject matter experts to create/define contractual working leve l
agreements with large OEM¡¯s (Samsung, Alcatel-Lucent and Ericsson Inc.).
? Interfaced with prominent decision makers within Samsung, Alcatel Lucent and
Ericsson.
? Managed On-Site build-out and deployment of next generation equipment
o Specializedin the following:
? RF and Small Cell deployments.
? Distributed Antenna System (DAS).
? Exceptional customer facing professional skill sets.
? Led a team with an emphasis on upgrading/converting top 100 In-Building customers
as part of overall build out.
Prairie Marketing, LLC 2009 - 2011
Prairie Marketingprovides sales relationshipmanagement services based in
Overland Park, Kansas
Executive Director Business Development
? Managed C-level relationships with key decision makers within Telecommunication,
Sales Force Management andProfessional Service providers.
? Maximizedknowledge and relationships associatedwith 22 year career with Sprint.
? Negotiatedcontract renewals and channel partners
Mark Miller resume (page 2)
Sprint Corporation 2008 - 2009
Sr. Manager - Business Funding Product & Marketing
? Oversee budget process for product platforms, enhancements and strategic initiatives.
? Manage corporate strategic pipeline of projects associatedwith Product Development,
Product Enhancement, andBusiness Operations.
? Leadmeetings with key customers (can discuss specifics but customer names are
proprietary) to maintain and developproduct enhancements to meet unique business
requirements
Sprint Corporation 2007 - 2008
Sr. Manager Product Concept & Ideation
? Evaluated future technologies associatedwith wireless industry standards.
? Product/Client Ideation (AOL, EarthLink, Dish Network, T-Mobile, Disney, ESPN etc.)
proposed conceptual product and service offerings resulting in greater ¡°Share of Wallet¡±
? Identifiedand reduced/eliminatedinternal network elements to assist in reducing
capital and/or expenses.
Sprint Corporation 2005 - 2007
Sr. Manager of Tactical Corporate Projects
? Key member of ¡°white room¡± team to optimize operational strategies andprocesses for
Local, Long Distance and Wireless.
? Developed process/procedures that was adopted by Sprint as ¡°Best in Class¡±
? Reduced network operational expense and capital by 40%
Sprint Corporation 2003 - 2005
Sr. Manager Technical Staff, Network Operations
? Lead Network Operations team of 7 managers and 43 individuals that managedend-to-
end break-fix responsibilities associatedwith Sprint¡¯s Enhanced Services Product
portfolio.
? Managed 7x24 operations center - multiple network platforms.
? Led specialized team to re-engineer strategic customer internal networks (TWC, Disney,
Dish Network, etc.).
? Led specialized team to re-engineer the Canadian government telecom infrastructure
network. $300M 2 year contract. 200% increasedrevenue¡¯s.
? Led re-engineering team focusedon customer call center needs and government
regulations. We reduced operational expense by $13M.
Sprint Corporation 1997 - 2003
Sr. Manager National Network Facilities Group
? Led specializedrestructuring team - 6 managers and 63 staff that improved Sprint
internal process and procedures.
? Lead strategic planning initiative to identify financial cost saving improvements and
increase Sprints internal telecom revenues.
? Identifiedand removed over $400M in unnecessary telecommunication expenses
Sprint Corporation 1994 - 1997
Sr. Manager Sales Application Support
? Directednational sales organization
? Managed pre/post sales staff
? Sold 22 State Association programs $32M. Developed unique sales channel
Sprint Corporation 1991 - 1994
National Accounts Sales Executive
? Top 2% of sales associates three years in a row. Recipient of multiple sales awards
Education
Central Missouri State University (Warrensburg, Missouri) 1980 - 1984
? Business Economics ¨C Business Administration
Mark Miller - Resume 2016

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Mark Miller - Resume 2016

  • 1. Mark Miller 13013 Caenen, Overland Park, Kansas 66213 Home 913-814-8070 Mobile 913-226-6262 markmiller9661@gmail.com Summary Accomplished senior business manager withextensive communications background, business development/sales, network operations, information technology, program/project management and access services.Solid track record in delivering strategic corporate initiatives ahead of schedule and on budget. Technically proficient in wireless/wireline technologies and network infrastructure. Experience Sprint Corporation 2011 - 2015 Sprint Corporation (NYSE: S) is a leading Wireless/Wireline company with 54 million customers based in Overland Park, Kansas. Sr. Program/Project Manager - Network Supplier Services(NSS) ? Key member of a specializedteam that designedand negotiatedservices andcosts modeling for a $15B program to upgrade Sprint¡¯s network. o Partneredwith strategic organizations to accomplish the following: ? Identify technical requirements and statement of work for all parties. ? Developed language for RFI/RFP. ? Developed unit cost/pricing model for service providers. ? Created Master Service Agreement andother key contracts. ? Led a team of diverse subject matter experts to create/define contractual working leve l agreements with large OEM¡¯s (Samsung, Alcatel-Lucent and Ericsson Inc.). ? Interfaced with prominent decision makers within Samsung, Alcatel Lucent and Ericsson. ? Managed On-Site build-out and deployment of next generation equipment o Specializedin the following: ? RF and Small Cell deployments. ? Distributed Antenna System (DAS). ? Exceptional customer facing professional skill sets. ? Led a team with an emphasis on upgrading/converting top 100 In-Building customers as part of overall build out. Prairie Marketing, LLC 2009 - 2011 Prairie Marketingprovides sales relationshipmanagement services based in Overland Park, Kansas Executive Director Business Development ? Managed C-level relationships with key decision makers within Telecommunication, Sales Force Management andProfessional Service providers. ? Maximizedknowledge and relationships associatedwith 22 year career with Sprint. ? Negotiatedcontract renewals and channel partners
  • 2. Mark Miller resume (page 2) Sprint Corporation 2008 - 2009 Sr. Manager - Business Funding Product & Marketing ? Oversee budget process for product platforms, enhancements and strategic initiatives. ? Manage corporate strategic pipeline of projects associatedwith Product Development, Product Enhancement, andBusiness Operations. ? Leadmeetings with key customers (can discuss specifics but customer names are proprietary) to maintain and developproduct enhancements to meet unique business requirements Sprint Corporation 2007 - 2008 Sr. Manager Product Concept & Ideation ? Evaluated future technologies associatedwith wireless industry standards. ? Product/Client Ideation (AOL, EarthLink, Dish Network, T-Mobile, Disney, ESPN etc.) proposed conceptual product and service offerings resulting in greater ¡°Share of Wallet¡± ? Identifiedand reduced/eliminatedinternal network elements to assist in reducing capital and/or expenses. Sprint Corporation 2005 - 2007 Sr. Manager of Tactical Corporate Projects ? Key member of ¡°white room¡± team to optimize operational strategies andprocesses for Local, Long Distance and Wireless. ? Developed process/procedures that was adopted by Sprint as ¡°Best in Class¡± ? Reduced network operational expense and capital by 40% Sprint Corporation 2003 - 2005 Sr. Manager Technical Staff, Network Operations ? Lead Network Operations team of 7 managers and 43 individuals that managedend-to- end break-fix responsibilities associatedwith Sprint¡¯s Enhanced Services Product portfolio. ? Managed 7x24 operations center - multiple network platforms. ? Led specialized team to re-engineer strategic customer internal networks (TWC, Disney, Dish Network, etc.). ? Led specialized team to re-engineer the Canadian government telecom infrastructure network. $300M 2 year contract. 200% increasedrevenue¡¯s. ? Led re-engineering team focusedon customer call center needs and government regulations. We reduced operational expense by $13M. Sprint Corporation 1997 - 2003 Sr. Manager National Network Facilities Group ? Led specializedrestructuring team - 6 managers and 63 staff that improved Sprint internal process and procedures. ? Lead strategic planning initiative to identify financial cost saving improvements and increase Sprints internal telecom revenues. ? Identifiedand removed over $400M in unnecessary telecommunication expenses Sprint Corporation 1994 - 1997 Sr. Manager Sales Application Support ? Directednational sales organization ? Managed pre/post sales staff ? Sold 22 State Association programs $32M. Developed unique sales channel Sprint Corporation 1991 - 1994 National Accounts Sales Executive ? Top 2% of sales associates three years in a row. Recipient of multiple sales awards Education Central Missouri State University (Warrensburg, Missouri) 1980 - 1984 ? Business Economics ¨C Business Administration