This document discusses the importance of conducting marketing research for businesses. It outlines the key reasons to do marketing research such as identifying customers, understanding existing customers, examining and solving business problems, and developing effective strategies. The document then describes the basic process for conducting marketing research which includes defining problems and opportunities, setting objectives and timelines, selecting research methods, designing instruments, collecting and analyzing data, and presenting findings. It also provides some tips for quick scanning a business through internal sources like talking to customers and employees or external sources like competitors if a business does not have time or budget for extensive formal research.