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GROUP PRESENTATION
 Course :-Production & Operations Management
 Course Instructor :-Dr. K.C. Prakash
Presented By:
 Mr. Arun BN
 Mr. Bandi Shaik Mohammad Tajuddin Baba
 Mr. Vikrant Kantilal Bhadane
 Ms. Deepalakshmi RV
 Mr. Rishabh Hetta
Mc donalds Supply Chain
TIMELINE
 McDonald's was started as a drive-in restaurant by two brothers,
Richard and Maurice McDonald in California, US in 1937.
 It serves burgers and other fast food customized to local tastes. Its
philosophy has been 'one world, one burger
 Headquarters: Oak Brooks, Illinois, US.
 Worlds biggest McDonalds, with seating for 700, is opened in
Moscow in 1990.
 First restaurant opens in India, at Basant Lok, Vasant Vihar, New
Delhi in 1996.
Mc donalds Supply Chain
FACT FILE
 McDonald's serves 6,50,000 customers daily & employs 9,000
employees.
 McDonald's sells more than 75 burgers every second.
 Ronald McDonald is the 2nd most recognized public figure after
Santa Claus.
 In year 2004, McDonalds was the largest marketer of fast food in
the world.
 31000+ restaurants serving 47 million customers daily.
VISION & MISSION
Vision: To be the best & leading fast food providers
around the globe.
Mission: To be the world's best quick service restaurant
experience. Being the best means providing
outstanding quality, service, cleanliness, and value, so
that we make every customer in every restaurant
smile.
OUTLET NETWORK IN INDIA
 15 years of leadership in food service retailing in India.
 McDonald's India has a network of over 250 restaurants across
the country.
 McDonald's India is a leader in the food retail space, serving
more than 6.5 lakh customers daily in India.
Mc donalds Supply Chain
QSCV MODEL
 Quality: McDonald's strives to maintain its international quality standards & strong
supply chain efficiencies promises to deliver freshness right to the customer's plates.
 Service: McDonald's motto is to serve with a smile. It launched its new one
minute service delivery to the customer even during rush hours.
 Cleanliness: Very strict code of decorum and cleanliness, McDonald's ensures that
hygiene plays a large role in the way the food is served.
 Value: Value for money has always been McDonalds greatest pride. McDonald's
menu gives the tastiest and most affordable food options to customers with range of
products starting at just Rs.25
COLD CHAIN
Cold chain is a system of storing and transporting the
products at recommended temperature from the point of
manufacture to the point of use.
Mc donalds Supply Chain
TRANSPORTATION
 The transportation of Mc Donalds has been completely outsourced
& 80% is in refrigerated truck movement.
 Multi temperature & single temperature trucks transport facility.
 Innovative feature:
Frozen products at -18属C to -25属C.
Chilled products from 1属C to 4属C.
Dry products at ambient temperatures.
DISTRIBUTION SYSTEM IN MC DONALDS
 The entire distribution of Mc Donalds is handled by Radhakrishna
Foodland Pvt. Ltd, the only distribution partner.
 It manages 4 Distribution Centres and handles the supply chain through
out the country.
 Any item required is sourced directly from RKFL.
 Buns are supplied directly to outlets while Coca Cola has its own
distribution channel.
Mc donalds Supply Chain
Mc donalds Supply Chain
Batter & Breading
from creminca
EBL,
Ludhiana.
Sesame seeds from
Ghaziabad, Uttar
Pradesh
Buns from
Shah
Bector &
Sons,
Maharashtra
& Cremica,
Ludhiana
Special vegetarian
sauce from quaker
cremica, Punjab
Fresh Iceberg lettuce
From Maharashtra, Ooty
farms, Meena Agritech,
Delhi
Cheedar Cheese
from
Dynamix Dairy
Industry
Maharashtra
Vegetable patty
from
Kiran foods,
Maharashtra
Various suppliers supply the materials
Products delivered to Distribution Centre
Products delivered to Restaurants
Customer order at restaurants
Push stops here & pull
starts
Push & Pull Process
Mc donalds Supply Chain
STANDARDIZATION OF SUPPLY CHAIN
 Refrigerated movement of products
 Demand Forecasting (31Q system)
 Food Safety & HACCP
 Quality Assurance
 Technology Assurance
Mc donalds Supply Chain

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Mc donalds Supply Chain

  • 1. GROUP PRESENTATION Course :-Production & Operations Management Course Instructor :-Dr. K.C. Prakash Presented By: Mr. Arun BN Mr. Bandi Shaik Mohammad Tajuddin Baba Mr. Vikrant Kantilal Bhadane Ms. Deepalakshmi RV Mr. Rishabh Hetta
  • 3. TIMELINE McDonald's was started as a drive-in restaurant by two brothers, Richard and Maurice McDonald in California, US in 1937. It serves burgers and other fast food customized to local tastes. Its philosophy has been 'one world, one burger Headquarters: Oak Brooks, Illinois, US. Worlds biggest McDonalds, with seating for 700, is opened in Moscow in 1990. First restaurant opens in India, at Basant Lok, Vasant Vihar, New Delhi in 1996.
  • 5. FACT FILE McDonald's serves 6,50,000 customers daily & employs 9,000 employees. McDonald's sells more than 75 burgers every second. Ronald McDonald is the 2nd most recognized public figure after Santa Claus. In year 2004, McDonalds was the largest marketer of fast food in the world. 31000+ restaurants serving 47 million customers daily.
  • 6. VISION & MISSION Vision: To be the best & leading fast food providers around the globe. Mission: To be the world's best quick service restaurant experience. Being the best means providing outstanding quality, service, cleanliness, and value, so that we make every customer in every restaurant smile.
  • 7. OUTLET NETWORK IN INDIA 15 years of leadership in food service retailing in India. McDonald's India has a network of over 250 restaurants across the country. McDonald's India is a leader in the food retail space, serving more than 6.5 lakh customers daily in India.
  • 9. QSCV MODEL Quality: McDonald's strives to maintain its international quality standards & strong supply chain efficiencies promises to deliver freshness right to the customer's plates. Service: McDonald's motto is to serve with a smile. It launched its new one minute service delivery to the customer even during rush hours. Cleanliness: Very strict code of decorum and cleanliness, McDonald's ensures that hygiene plays a large role in the way the food is served. Value: Value for money has always been McDonalds greatest pride. McDonald's menu gives the tastiest and most affordable food options to customers with range of products starting at just Rs.25
  • 10. COLD CHAIN Cold chain is a system of storing and transporting the products at recommended temperature from the point of manufacture to the point of use.
  • 12. TRANSPORTATION The transportation of Mc Donalds has been completely outsourced & 80% is in refrigerated truck movement. Multi temperature & single temperature trucks transport facility. Innovative feature: Frozen products at -18属C to -25属C. Chilled products from 1属C to 4属C. Dry products at ambient temperatures.
  • 13. DISTRIBUTION SYSTEM IN MC DONALDS The entire distribution of Mc Donalds is handled by Radhakrishna Foodland Pvt. Ltd, the only distribution partner. It manages 4 Distribution Centres and handles the supply chain through out the country. Any item required is sourced directly from RKFL. Buns are supplied directly to outlets while Coca Cola has its own distribution channel.
  • 16. Batter & Breading from creminca EBL, Ludhiana. Sesame seeds from Ghaziabad, Uttar Pradesh Buns from Shah Bector & Sons, Maharashtra & Cremica, Ludhiana Special vegetarian sauce from quaker cremica, Punjab Fresh Iceberg lettuce From Maharashtra, Ooty farms, Meena Agritech, Delhi Cheedar Cheese from Dynamix Dairy Industry Maharashtra Vegetable patty from Kiran foods, Maharashtra
  • 17. Various suppliers supply the materials Products delivered to Distribution Centre Products delivered to Restaurants Customer order at restaurants Push stops here & pull starts Push & Pull Process
  • 19. STANDARDIZATION OF SUPPLY CHAIN Refrigerated movement of products Demand Forecasting (31Q system) Food Safety & HACCP Quality Assurance Technology Assurance