Mentoring and coaching are important roles for supervisors in an era of team science. Mentoring involves offering encouragement and sharing knowledge to assist mentees' careers, while coaching helps mentees discover their own paths to goals through questioning. Effective mentors and coaches adapt their approach based on a mentee's needs. When incorporating mentoring into team science, it is important to consider threats to individuals' identities and statuses. Hiring should evaluate candidates' values, performance abilities, and behavioral tendencies. Pre-tenure agreements can clarify expectations for early career scientists' participation in team projects. Motivating team identity involves finding where personal and institutional priorities overlap.
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1. Supervising, Mentoring,
Coaching in an Era of Team
Science
L. Michelle Bennett, PhD
Deputy Scientific Director, NHLBI, NIH
Howard Gadlin, PhD
Ombudsman, OD, NIH
University of Iowa
January 2013
4. We Wear Many Different Hats
Investigator
Clinician
Core Director
Supervisor
Mentor
Coach
.
Team Lead
Division Head
Branch Chief
Department Director
Project Sponsor
.
5. We Have Different Strengths
Research
Analysis
Design
Interpretation
Future directions
Teaching
Vulnerability
Delegating
Influencing
Persuading
Collaborating
Working independently
Sharing
Humility
6. Mentees Want Different Things
Help
Guidance
Insights
To be challenged
To learn the secrets
Brainstorming partner
Oral presentation skills
Introductions to others
Someone to help
identify opportunities
to present
Grant writing skills
Collaboration skills
To be directed
7. 7
Mentoring
Mentoring is an important component of
what we do
Supervisors may not be the best primary
mentor
Multiple mentors may be very valuable:
One-on-one
Committees
Is a two-way street
8. Defining a Mentoring Relationship
Formal vs Informal
Goal vs Topic/Task Driven
Frequent vs Infrequent Meetings
Degree/Level of Guidance
Accountability (both sides)
What does the Mentee want out of it?
The Mentor?
9. Situational Mentorship
Kenneth Blanchard and Paul Herseys situational leadership model tells us that managers could
use different leadership styles depending on the situation.
10. A Great Match is Important
Questions for Mentors
Questions for Mentees
11. 11
Questions for Mentors
How do you mentor best?
What kind of mentoring arrangement do you prefer?
For what kind of person are you a good mentor? A
poor mentor?
The next time you consider mentoring someone,
would you be willing to sit down first to explore
whether you are a good match?
What kind of conversation would you have to
determine if the relationship would be a good fit?
12. Questions for Mentees
What do you want out of a mentoring relationship?
What goals have you set for yourself?
Long term? Short term? Where do you want to focus now?
How do you learn best?
How do you like to be challenged?
How frequently do you want to meet?
What happens if one of us needs to cancel? If one of us
does not show up for an appointment?
Etc?
13. A Great Match is Important
What qualities in a mentee will bring out the
best qualities in you as a mentor?
What 4 characteristics define you best in the
role of mentor?
14. There Can Be Challenges
Mentees can.
Consume you
Be unfocused and not follow-through
Be manipulative
Be unwilling to commit to the relationship
Mentors can.
Burn out
Run into situations where issues really need
professional help
Forget boundaries
Find themselves in odd situations (eg ethics, favors)
15. Mentoring Plan
Consider having your Mentee develop a
mentoring plan based on your questions and
the discussion about how you will work
together
Plan can include:
Setting professional goals
How they will achieve the goals
Role of the mentor in their career development
What they expect from mentor what mentor can
expect of them
16. Schedule Meetings When You Can Listen Actively
Pay Attention
Look at the person you are talking to and wipe all other
thoughts out of your mind
Show That You're Listening
Nod, smile, uh-huh, etc
Check-in to be sure you are understanding
Paraphrase, summarize what theyve told you, ask
clarifying questions
Do not Judge
Dont interrupt before they finish their thought
Respond Appropriately
Be open and honest, demonstrate respect
17. Mentoring
Mentoring: The mentor can be a trusted friend, senior colleague,
(usually a more experienced person). Some institutions create
"mentoring programs" in which newcomers are paired with more
experienced people in order to obtain good examples and advice
as they advance.
Explain how the Department/Institution works
Assists with their Mentee's careers by: offering
encouragement, sharing knowledge, providing growth
experiences, etc..
Encourages professional behavior by: setting high performance
expectations performance, teaching by example, inspiring
mentees
Gives wise counsel by offering advice or solutions to problems
18. Coaching
Coaching: The coach helps the individual uncover existing
strengths and abilities to develop strategies and action plans to
achieve those goals. A coach helps hold mentee accountable to
themselves through continued interactions and challenging them as
needed.
Helps client discover their own path to their desired goal or
objective (doesnt tell)
Invites employee to come up with his/her own thoughts, ideas
and strategies guided by powerful questions (i.e. What would
happen if the barriers were not there? What does success look
like? How do you see yourself tackling this issue? etc)
Helps the employee develop clarity about what he/she wants to
accomplish
Helps guide development of action plans
19. Mentor/Coach
It is entirely possible to be (or to have) a
mentor/coach
This is a person who can successfully meld the
two approaches and can provide one or the
other depending on the needs and issues of
the mentee
20. Choosing the Best Approach
In what situations would your preferred
approach be:
Telling someone how to handle the situation
Sharing experiences you have had in the past and
advising several options for approaching a problem
Ask a series of questions that will help the
individual self-discover the best solution to the
issue
23. 23
Model of Team Development
Bruce Tuckman, 1965, 1977
Forming
Storming
Norming
Performing
Adjourning and
Transforming
24. Interviewing and Hiring Models
Values-based interviews
This interviewing approach is designed to learn about
the values of the candidate and to determine if they
match those of the ideal candidate
Performance-based interviews
This interviewing approach asks the question of
whether the person being considered for the position
can actually do the job for which s/he is being
considered
Behavioral-based interviews
This approach focuses on understanding how an
applicant would behave in very specific circumstances.
25. Interviewing and Hiring:
Values-based questions
Describe three situations you liked best from your
past position(s). What were the key ingredients that
made those situations so agreeable?
What do you do when you make a mistake in your
work? Describe your process for addressing such
situations.
What steps do you take to stay current with scientific
trends and advances?
26. Interviewing and Hiring:
Performance-based questions
Describe a project that you led that had a tight
deadline and its outcome.
One project of great importance to our team is..
How would you approach it?
Describe a time when your experimental results
did not match your expectations? What did you
do? What steps did you take?
27. Interviewing and Hiring:
Behavior-based questions
Describe a time when you faced a stressful
situation and how you used your coping skills to
emerge from it successfully.
Describe a time when you were required to follow
a policy with which you did not agree.
Describe how you have recently dealt with a very
upset customer or co-worker.
28. Practice
Think of one thing that would be really important
for you to learn when considering whether to
have someone join your team what would you
ask them to get that information?
Groups of four
Ask the question to a couple people
Did you get the information you were after?
Share with the group what you hoped to learn
Any ideas for improving the question?
29. Participating Shouldnt be Risky
Career Status
Low
High
Risk
Grad
Student
Post-doc Tenure Track Established
Early Career
Tenured
30. Participating Shouldnt be Risky
Career Status
Low
High
Risk
Grad
Student
Post-doc Tenure Track Established
Early Career
Tenured
31. Participating Shouldnt be Risky
Career Status
Low
High
Risk
Grad
Student
Post-doc Tenure Track Established
Early Career
Tenured
32. We Propose Explicit Pre-Tenure Agreements
or Language to Include in the Offer Letter
Include Participating in or Leading an IR Project
in the Offer Letter
Roles, Responsibilities, Expectations
Review and Reward
Review criteria, sharing credit
Mentoring
For and by the scientist
Joint Appointments
What can everyone expect and how to make changes
teamscience.nih.gov
33. Motivating Team Identity
Essential Work
Division Priorities and
Objectives
Strengths
Competencies and
Expertise
Passions
Tasks that Engage
the Mind and Spirit
The Sweet Spot
Where personal strengths
and passions align with
essential work in a setting
which provides opportunities
for challenge and growth.
Where individuals are the
most valued and their
contributions most valuable.
Maximize the Value
of each Individual:
Aim to increase the
overlap among these
three circles, while
keeping in mind the
changing contents
within each circle.