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MEP Program Framework- useful ppt for .pptx
- 2. Program Philosophy 2 2 To enhance the managerial skills for leading self & teams effectively for driving organizational success OBJECTIVE: People Managers - O band, M band & DH band SKILL PILLARS 1 Conceptual Skills PROGRAM AUDIENCE 2 Human Skills 3 Technical Skills
- 3. Includes BHR, Circle Head, DGM, GM, Head, Lead who are involved in determining management policies and strategies, they have few opportunities to give specific instructions in the field. DH Band Program Audience - FSS Includes Area Accountant, Area Business Head, ABM, ACM, AM, BM, Cluster Manager, Divisional Head, Manager who are required to understand the decisions of top management, communicate them to first- line management, and facilitate/mediate the execution of business operations. Includes AM, Area Credit Incharge, Smart Branch Manager, Branch Credit Manager, Branch Head, Branch Manager, Customer Manager, BA, Manager, Senior Executive, Territory Manager who basically supervise members based on instructions from middle management and are majorly involved in field operations. M Band O Band
- 4. Program Audience Count O Band 2292 M Band 1488 DH Band - 234 O Band 1392 M Band 334 DH Band - 45 O Band 42 M Band 107 DH Band - 39 O Band 8 M Band 24 DH Band - 12 O Band 3734 M Band 1953 DH Band - 330 MMFSL MRHFL MIBL MMIMPL FSS
- 5. (DH Level) (M Level) (O Level) Katz Three-Skill Approach
- 6. Human skills are signified as interpersonal skills to build good relationships with people in the workplace including superiors and subordinates. Technical skills are specialized knowledge and skills to perform specific tasks that will be required to increase sales, design different types of products and services, market the products and services, etc. Conceptual skills are the skills to analyze all events that need to be addressed, such as problems that occur in organizational operations and changes in the market, and to find effective approaches. Katz Three-Skill Approach
- 7. Skill Mapping Conceptual Strategic Planning & Decision Making, Digital Mindset (According to Katz's Three-Skill Approach) Human Emerging Leader, Leadership & Management Essentials, Empathy & Empowerment Technical Performance Management Conceptual Critical Thinking Human Empathy, Conflict Resolution, Communication Technical High Impact Presentation, Performance Management Conceptual Problem Solving Human Empathy, High Performance Team Building, Employee Engagement Technical Planning & Delegation Performance Management DH Band M Band O Band
- 8. Program Outline DH Band Objective: To enhance DH Band employees leadership capabilities, strategic decision making & performance optimization to drive departmental/circle/regional/zonal success aligned to organizational goals ILT/VILT: Workshop 1 Leadership & Management Essentials Digital Mindset Performance Management Essentials of Managerial Effectiveness Strategic Planning & Decision Making Empathy & Empowerment Explain importance of empathy Explain about psychological safety Helping build trust, setting accountability with some control & regular direction Explain traits of effective leader in the current dynamic business landscape Explain: Communication Delegation Problem Solving Learn about elements of Performance Management: Planning, Monitoring, Reviewing & Rewarding One-to-One Coaching Feedforward Understand about: Visioning Resource Allocation Data Driven Decision making Understand benefits of working with: Data People Technology ILT/VILT: Workshop 3 Activity Workshop 2 Change Management Mini nuggets followed by 10 question assessment
- 9. Program Outline M Band Objective: To elevate managerial capabilities of current M Band managers for improved self & team performance to ensure overall organizational success ILT/VILT: Workshop 1 Conflict Management Critical Thinking Performance Management Essentials of Managerial Effectiveness High Impact Presentation Empathy Cultivate empathy as a skill, & show methods how to incorporate it into their actions. Explain Traits of being a highly effective manager Explain how to resolve conflicts arising in day-to- day activities Learn about Performance Management: Planning, Monitoring, Reviewing & Rewarding Help understand importance of data for effective decision making Feedforward Understand what does critical thinking mean & its importance Suggest critical thinking applicability basis one model Learn about elements of High Impact Presentation Knowing your audience & acting accordingly ILT/VILT: Workshop 2 Mini nuggets followed by 10 question assessment
- 10. Program Outline O Band Objective: To empower O Band Managers with skills to conduct themselves as effective managers & lead their team on operation level activities for better business goal alignment and commitment ILT/VILT: Workshop 1 Problem Solving High Performing Team Building Planning & Delegation Essentials of Managerial Effectiveness Performance Management Empathy Cultivate empathy as a skill, & show methods how to incorporate it into their actions. Explain 5 Cs of employee engagement Care, Connect, Coach, Contribute, and Congratulate Explain Traits of being a highly effective manager Be able to clearly define a problem and apply a variety of problem-solving techniques Explain how to resolve conflicts arising in day-to- day activities Help Plan, Prioritize, and arrange daily activities in a productive way. Understand importance, objective and key steps of efficient delegation. Understand and learn the importance of high performing team. Explain characteristics of High performing teams Learn how to track task progress assigned to team members Understand and apply feedforward technique ILT/VILT: Workshop 2 Mini nuggets followed by 10 question assessment
- 11. Program Stages Certification Post Work Self Paced Learning Nuggets/ E-Module ILT/VILT Pre Reads
- 12. Stage Details Pre Reads ILT/ VILT Self Paced Learning Nugget Post Work Certific ation To be hosted on: BeLM & Edcast Mailer to be shared to all participants Weekly tracker of the completion to be shared Instructor led session to be conducted E-Learning to be shared on BeLM & Edcast To be hosted 1 week after the ILT session Assessment to be hosted on: BeLM & Edcast Weekly tracker of the completion to be shared with participants Participants finishing all 3 stages & scoring 70% or above in assessment will get certificates
- 13. Program Activities Mailer Invites Pre Reads on LMS CTM Drives Teaser Videos Calendar blocking before event
- 14. For Training Internal Circulation Purpose Only 14 Thank You