Nathanielsresume (1)
1 like206 views
Nathaniel Grammer is seeking a job in technology support that allows him to work from home. He has a variety of experiences providing customer service and technical support through home-based positions. His background includes over six years of experience in customer service roles for companies like Sutherland Global Services, Teletech, Wal-Mart, and as an assistant taxidermist. He is currently pursuing an Associate's degree at Eastern New Mexico University-Roswell and is skilled in working independently, adapting to new technology, and providing excellent customer service.
1 of 3
Download to read offline
Recommended
ResumeF -JonathanP
ResumeF -JonathanPJonathan RodriguezJonathan Rodríguez Mattos is seeking a career position in mechanical engineering where he can apply his knowledge and abilities. He has a bachelor's degree in mechanical engineering and an associate's degree in civil engineering. His experience includes internships with AAA Autoridad de Acueductos y Alcantarillados, where he provided administrative assistance and engineering support, and with the 156th Air National Guard Base Muñiz, where he led a project to improve sanitary lift stations and control systems. He is proficient in Microsoft Office, SolidWorks, and has skills in communication, leadership, and problem solving.
Lawrence ukelina's cv (updated)
Lawrence ukelina's cv (updated)Lawrence Cyruxseeking to work in an innovative and stimulating environment that would facilitate the maximum utilization and application of my broad skills and expertise in making a positive difference to the organization
First Security CV
First Security CVAnel ViljoenThe document is a curriculum vitae for Anél Viljoen that outlines her career objectives, demonstrated skills, and previous work experience. It summarizes her objectives as contributing her knowledge and skills while improving and broadening her abilities. It lists her extensive computer, job, team, communication, and personal management skills. It also provides details of her previous role as a customer account queries officer at First Security Guard Services, including her responsibilities of handling customer accounts and queries. It includes three references with contact information.
Erika Ramirez
Erika RamirezErika RamirezErika Galvan is seeking a professional position providing customer service and utilizing her skills. She has experience working in medical offices providing patient care, performing medical tasks like injections and EKGs, managing patient scheduling, and assisting with billing and insurance requirements. Her resume highlights her strong computer skills, ability to work well under pressure, and focus on producing accurate reports by deadlines. She has a medical assistant license and background working in urgent care and oral surgery offices.
Amgad_ Reda_Barakat.CV
Amgad_ Reda_Barakat.CVAmgad BarakatThis document is a resume for Amgad Reda Abdel-Rafee Barakat, an Egyptian civil engineer seeking a new position. It outlines his education at Ain Shams University and language training. His experience includes over 10 years of planning and control roles on various construction projects in Egypt. Key responsibilities involved scheduling, procurement, cost control, and progress reporting. The resume also lists computer and project management skills and qualifications.
PROJECT WORK ALL
PROJECT WORK ALLAbraham NarhThis document provides an overview of a research project assessing the role of relationship marketing on customer retention in the pharmaceutical industry. The project was conducted by two students, Abraham Narh and Godfred Adu Boahene, for their Higher National Diploma in marketing from Koforidua Polytechnic. It examines relationship marketing practices at Intravenous Infusion Limited, a pharmaceutical company in Ghana. The document outlines the project background, objectives to determine relationship marketing measures used, customer satisfaction levels, and its impact on customer retention. It also describes the research methodology, including data collection from company management, staff and customers.
Презентация Эльбасио.РУ для арендодателя
Презентация Эльбасио.РУ для арендодателяОлег ЧерниковПрезентация компании Эльбасио.РУ для арендодателей и управляющих компаний.
Chamada pública nº 1 de 2016 alteradoDom AquinoEste documento descreve uma chamada pública realizada pela Escola Estadual Dom Aquino Corrêa para a aquisição de alimentos da agricultura familiar para o Programa Nacional de Alimentação Escolar. Ele especifica os documentos necessários para habilitação de fornecedores individuais, grupos informais e formais, e estabelece critérios para classificação e preços das propostas. Os produtos devem ser entregues semanalmente na escola durante o primeiro semestre de 2016.
Sharman Eminger
Sharman EmingerSharman EmingerSharman Eminger is seeking a customer service position with a history of assisting clients with technology issues, answering questions, resolving disputes, and educating customers. She has over 20 years of experience in customer service roles for various companies, including Atos, Farmers Insurance, GES, and Ford Motor Credit. Eminger is proficient in computer programs, an excellent communicator, and is trusted to multi-task and train new employees. She aims to finish her behavioral science degree at ENMU.
Shante-Coleman
Shante-Colemanshay colemanShante Coleman is seeking a mid-level position utilizing her 1-2 years of experience in customer service roles. She has worked as a Fraud Analyst investigating potential fraudulent activity and as a Customer Service Representative for Convergys handling high call volumes. Her skills include resolving customer issues, data analysis, computer proficiency, and strong communication abilities. She is motivated, detail-oriented, and has a record of meeting deadlines while providing excellent customer service.
Tanya Beth cotter Latest CV 2016
Tanya Beth cotter Latest CV 2016Tanya CotterTanya Beth Cotter is an accomplished business management graduate seeking an organizational role utilizing her skills in data analysis, business reporting, client relations, training, and process improvement. She has over 1 year of experience working for Ernst & Young conducting data validation, transaction processing, conference calls, training new hires, and implementing process standardization. Her technical skills include Microsoft Office, email, and she is proficient in English, Tamil, Hindi, Kannada and French.
CopyofCasondrasResume.
CopyofCasondrasResume.Casondra CarterCasondra Carter is seeking a customer service representative position where she can utilize her 3 years of experience in customer service. She has a strong background in customer service, management, and administrative skills. Her previous roles include being a Portal Department Supervisor at Food To You call center from 2013 to 2015, and cashier roles at Taco Bell and McDonald's from 2009 to 2012. Casondra has a GED from Woodland Adult Education Center from 2012.
Marian vance elite recruiter
Marian vance elite recruiterMarian VanceThe document provides a summary and resume for Marian C. Vance, an experienced recruiter with over 20 years of experience in technical recruiting. She has worked as a recruiter and manager for several staffing and recruiting firms, focusing on finding candidates for IT, engineering, and business positions. The resume outlines her work history, qualifications, and areas of recruiting expertise.
Raman
Ramanraman rmRaman is seeking an IT or networking role utilizing his skills and certifications. He has a background in technical support, customer service, and data entry roles. Raman has strong problem solving, communication, and technical skills including proficiency with Microsoft Office, databases, networking troubleshooting, and various operating systems. He has certifications from Microsoft, CompTIA, and Cisco. Raman holds a diploma in computer networking and a bachelor's degree in electrical engineering.
Claris_Jose_Resume 
Claris_Jose_Resume CLARIS JOSEClaris Jose is seeking a customer service or technical support position that utilizes her 5 years of experience in those fields. She has strong communication, organizational, and problem-solving skills. Her experience includes handling customer inquiries, resolving issues, and maintaining customer databases. She also has experience providing technical support and training via phone, email, and in-person. Her resume lists relevant technical skills and highlights her strengths like taking ownership, being service-oriented, and working well under pressure.
Abraham Bragg
Abraham BraggAbraham BraggAbraham Bragg is seeking a career in sales and account management. He has over 5 years of experience in customer service, account management, sales, and product knowledge roles. Most recently, he worked at CassityJones Lumber where he interacted with contractors daily, kept them up to date on projects, sold products, and helped businesses grow through the materials and services provided. He is skilled in customer service, account management and growth, phone and floor sales, and product knowledge. Bragg graduated cum laude with a degree in behavioral science and is proficient with computers, tools, and supervising employees. He is ambitious, goal-oriented, and believes he can be a major asset to any company.
charles resume double revised
charles resume double revisedCharles Arline Jr.Charles Arline Jr is seeking an entry-level position utilizing his degree in Electronics Engineering Technology and leadership experience. He has a Bachelor's degree from Texas Southern University and work experience in sales, auto salvage assistance, and directing volunteers. His skills include time management, teamwork, leadership, effective listening, creativity, and proficiency in Microsoft Office.
Patrick reed cover letter_resume-2013-
Patrick reed cover letter_resume-2013-Patrick ReedPatrick Reed is applying for a position and provides a resume highlighting his over 10 years of experience managing projects ranging from $500 to over $750 million. He has experience in project management, team leadership, and business management. Reed is pursuing Scrum Master certification and emphasizes his ability to learn on the job through managing people, improvising, and dealing with real-time pressures. He believes his experience and strong work ethic would make him a valuable asset to help any company achieve its goals.
new revised resume
new revised resumeSamerah McGheeThis document is a resume for Samerah McGhee. It outlines her objective of obtaining a team-oriented position utilizing her customer service skills. Her summary highlights traits like being energetic, detail-oriented, and passionate about helping customers. Her qualifications include skills like cash handling accuracy, communication, and being a dedicated team player. Her professional experience includes roles at DIRECTV, 24-7 INTOUCH/NETFLIX, MGI, and McDonald's demonstrating a history of customer service and training others. She is currently attending Community College of Denver pursuing further education.
Nigel S. Thompson's Resume
Nigel S. Thompson's ResumeNigel ThompsonNigel Thompson is seeking a new position with his strong background in customer service, technology troubleshooting, and project management. He has over 10 years of experience in various roles including as the owner of his own tech support business, positions in retail and clerical work, and on-campus jobs during his education. Thompson has a BS in Business and is proficient in Microsoft Office, mobile devices, and computer systems. He is reliable, dedicated to meeting deadlines, and skilled at resolving conflicts to maximize customer satisfaction.
Steven Molnar Resume
Steven Molnar ResumeSteven MolnarSteven Molnar is seeking a position that utilizes his communication, problem-solving, and teamwork skills. He has over 15 years of experience in technical support, project management, and leadership. His background includes installing and repairing cable systems, internet, phones, computers and networking equipment. He is proficient in various operating systems and software. Molnar has a history of successfully managing teams, meeting goals, and providing excellent customer service.
Melissa Baatz resume
Melissa Baatz resumeMelissa PriceMelissa Baatz is seeking a position that utilizes her organizational skills, education, and ability to work well with others. She has over 4 years of experience in technical coordination and customer service roles. Her background demonstrates strong communication, problem solving, and attention to detail. She is highly motivated, adapts well to new tasks, and consistently meets all deadlines.
Stephanie Noack CV.2014
Stephanie Noack CV.2014Stephanie WilliamsResume with work history, qualifications and skills, as well as a link to http://stephanienoack.tumblr.com/
McElroy Stephen v7
McElroy Stephen v7Stephen McElroyRichard S. McElroy is a technical support specialist with over 15 years of experience providing customer support for Nextech Systems' software solutions. He has strong problem-solving and customer service skills, and is able to de-escalate distressed clients and resolve unclear issues. McElroy has trained both new and tenured employees, and stays up-to-date on software modules through ongoing training. He fosters collaboration and open communication within support teams.
dacoresume
dacoresumeDacorrie GayCorrie Gay is seeking a challenging position in customer service and administration in the hotel industry. She has over 9 years of experience in guest services, concierge work, room service expediting, and administrative duties at Hilton and Marriott hotels. Her skills include proficiency with office software, reservation systems, and customer service. She has received several awards for employee of the month and year. Corrie holds a high school diploma and has completed business and office courses.
Resume 2015
Resume 2015Ashley BeamerAshley Beamer is seeking a technical support position where she can utilize her extensive IT and customer service background. She has a vast knowledge of technical systems, software, and troubleshooting skills. Her past experience includes technical support roles at Netflix and Geek Squad where she helped clients resolve technical issues.
New Resume Simone Johnson
New Resume Simone JohnsonSimone TaylorSimone S. Taylor is seeking a position that utilizes her skills in customer service, organization, time management, and research. She has over 7 years of experience in retail and customer service roles at Hobby Lobby and currently works part-time as a Partner Support Representative for UberEats. She graduated from the University of Houston with a Bachelor's degree in Hotel/Restaurant Management.
Oscar.N.Trevino 2014 Resume(3)[1]![Oscar.N.Trevino 2014 Resume(3)[1]](https://cdn.slidesharecdn.com/ss_thumbnails/59af0d06-2c82-4c76-887d-62fcf85edac8-150504155225-conversion-gate01-thumbnail.jpg?width=560&fit=bounds)
Oscar.N.Trevino 2014 Resume(3)[1]Oscar TrevinoOscar Trevino is seeking a customer care role where he can utilize 9 years of call center experience and proficiency with various software programs like Microsoft Office, PeopleSoft, and Oracle. He has a background in roles providing technical support, customer service, and collections work for organizations like MondoConsultants, HCL America, Kohl's, and BBVA Compass Bank. Trevino has strong communication, problem-solving, and multi-tasking skills and is motivated to help customers while meeting production goals. He is pursuing further education at North East Lake View Community College.
More Related Content
Similar to Nathanielsresume (1) (20)
Sharman Eminger
Sharman EmingerSharman EmingerSharman Eminger is seeking a customer service position with a history of assisting clients with technology issues, answering questions, resolving disputes, and educating customers. She has over 20 years of experience in customer service roles for various companies, including Atos, Farmers Insurance, GES, and Ford Motor Credit. Eminger is proficient in computer programs, an excellent communicator, and is trusted to multi-task and train new employees. She aims to finish her behavioral science degree at ENMU.
Shante-Coleman
Shante-Colemanshay colemanShante Coleman is seeking a mid-level position utilizing her 1-2 years of experience in customer service roles. She has worked as a Fraud Analyst investigating potential fraudulent activity and as a Customer Service Representative for Convergys handling high call volumes. Her skills include resolving customer issues, data analysis, computer proficiency, and strong communication abilities. She is motivated, detail-oriented, and has a record of meeting deadlines while providing excellent customer service.
Tanya Beth cotter Latest CV 2016
Tanya Beth cotter Latest CV 2016Tanya CotterTanya Beth Cotter is an accomplished business management graduate seeking an organizational role utilizing her skills in data analysis, business reporting, client relations, training, and process improvement. She has over 1 year of experience working for Ernst & Young conducting data validation, transaction processing, conference calls, training new hires, and implementing process standardization. Her technical skills include Microsoft Office, email, and she is proficient in English, Tamil, Hindi, Kannada and French.
CopyofCasondrasResume.
CopyofCasondrasResume.Casondra CarterCasondra Carter is seeking a customer service representative position where she can utilize her 3 years of experience in customer service. She has a strong background in customer service, management, and administrative skills. Her previous roles include being a Portal Department Supervisor at Food To You call center from 2013 to 2015, and cashier roles at Taco Bell and McDonald's from 2009 to 2012. Casondra has a GED from Woodland Adult Education Center from 2012.
Marian vance elite recruiter
Marian vance elite recruiterMarian VanceThe document provides a summary and resume for Marian C. Vance, an experienced recruiter with over 20 years of experience in technical recruiting. She has worked as a recruiter and manager for several staffing and recruiting firms, focusing on finding candidates for IT, engineering, and business positions. The resume outlines her work history, qualifications, and areas of recruiting expertise.
Raman
Ramanraman rmRaman is seeking an IT or networking role utilizing his skills and certifications. He has a background in technical support, customer service, and data entry roles. Raman has strong problem solving, communication, and technical skills including proficiency with Microsoft Office, databases, networking troubleshooting, and various operating systems. He has certifications from Microsoft, CompTIA, and Cisco. Raman holds a diploma in computer networking and a bachelor's degree in electrical engineering.
Claris_Jose_Resume
Claris_Jose_Resume CLARIS JOSEClaris Jose is seeking a customer service or technical support position that utilizes her 5 years of experience in those fields. She has strong communication, organizational, and problem-solving skills. Her experience includes handling customer inquiries, resolving issues, and maintaining customer databases. She also has experience providing technical support and training via phone, email, and in-person. Her resume lists relevant technical skills and highlights her strengths like taking ownership, being service-oriented, and working well under pressure.
Abraham Bragg
Abraham BraggAbraham BraggAbraham Bragg is seeking a career in sales and account management. He has over 5 years of experience in customer service, account management, sales, and product knowledge roles. Most recently, he worked at CassityJones Lumber where he interacted with contractors daily, kept them up to date on projects, sold products, and helped businesses grow through the materials and services provided. He is skilled in customer service, account management and growth, phone and floor sales, and product knowledge. Bragg graduated cum laude with a degree in behavioral science and is proficient with computers, tools, and supervising employees. He is ambitious, goal-oriented, and believes he can be a major asset to any company.
charles resume double revised
charles resume double revisedCharles Arline Jr.Charles Arline Jr is seeking an entry-level position utilizing his degree in Electronics Engineering Technology and leadership experience. He has a Bachelor's degree from Texas Southern University and work experience in sales, auto salvage assistance, and directing volunteers. His skills include time management, teamwork, leadership, effective listening, creativity, and proficiency in Microsoft Office.
Patrick reed cover letter_resume-2013-
Patrick reed cover letter_resume-2013-Patrick ReedPatrick Reed is applying for a position and provides a resume highlighting his over 10 years of experience managing projects ranging from $500 to over $750 million. He has experience in project management, team leadership, and business management. Reed is pursuing Scrum Master certification and emphasizes his ability to learn on the job through managing people, improvising, and dealing with real-time pressures. He believes his experience and strong work ethic would make him a valuable asset to help any company achieve its goals.
new revised resume
new revised resumeSamerah McGheeThis document is a resume for Samerah McGhee. It outlines her objective of obtaining a team-oriented position utilizing her customer service skills. Her summary highlights traits like being energetic, detail-oriented, and passionate about helping customers. Her qualifications include skills like cash handling accuracy, communication, and being a dedicated team player. Her professional experience includes roles at DIRECTV, 24-7 INTOUCH/NETFLIX, MGI, and McDonald's demonstrating a history of customer service and training others. She is currently attending Community College of Denver pursuing further education.
Nigel S. Thompson's Resume
Nigel S. Thompson's ResumeNigel ThompsonNigel Thompson is seeking a new position with his strong background in customer service, technology troubleshooting, and project management. He has over 10 years of experience in various roles including as the owner of his own tech support business, positions in retail and clerical work, and on-campus jobs during his education. Thompson has a BS in Business and is proficient in Microsoft Office, mobile devices, and computer systems. He is reliable, dedicated to meeting deadlines, and skilled at resolving conflicts to maximize customer satisfaction.
Steven Molnar Resume
Steven Molnar ResumeSteven MolnarSteven Molnar is seeking a position that utilizes his communication, problem-solving, and teamwork skills. He has over 15 years of experience in technical support, project management, and leadership. His background includes installing and repairing cable systems, internet, phones, computers and networking equipment. He is proficient in various operating systems and software. Molnar has a history of successfully managing teams, meeting goals, and providing excellent customer service.
Melissa Baatz resume
Melissa Baatz resumeMelissa PriceMelissa Baatz is seeking a position that utilizes her organizational skills, education, and ability to work well with others. She has over 4 years of experience in technical coordination and customer service roles. Her background demonstrates strong communication, problem solving, and attention to detail. She is highly motivated, adapts well to new tasks, and consistently meets all deadlines.
Stephanie Noack CV.2014
Stephanie Noack CV.2014Stephanie WilliamsResume with work history, qualifications and skills, as well as a link to http://stephanienoack.tumblr.com/
McElroy Stephen v7
McElroy Stephen v7Stephen McElroyRichard S. McElroy is a technical support specialist with over 15 years of experience providing customer support for Nextech Systems' software solutions. He has strong problem-solving and customer service skills, and is able to de-escalate distressed clients and resolve unclear issues. McElroy has trained both new and tenured employees, and stays up-to-date on software modules through ongoing training. He fosters collaboration and open communication within support teams.
dacoresume
dacoresumeDacorrie GayCorrie Gay is seeking a challenging position in customer service and administration in the hotel industry. She has over 9 years of experience in guest services, concierge work, room service expediting, and administrative duties at Hilton and Marriott hotels. Her skills include proficiency with office software, reservation systems, and customer service. She has received several awards for employee of the month and year. Corrie holds a high school diploma and has completed business and office courses.
Resume 2015
Resume 2015Ashley BeamerAshley Beamer is seeking a technical support position where she can utilize her extensive IT and customer service background. She has a vast knowledge of technical systems, software, and troubleshooting skills. Her past experience includes technical support roles at Netflix and Geek Squad where she helped clients resolve technical issues.
New Resume Simone Johnson
New Resume Simone JohnsonSimone TaylorSimone S. Taylor is seeking a position that utilizes her skills in customer service, organization, time management, and research. She has over 7 years of experience in retail and customer service roles at Hobby Lobby and currently works part-time as a Partner Support Representative for UberEats. She graduated from the University of Houston with a Bachelor's degree in Hotel/Restaurant Management.
Oscar.N.Trevino 2014 Resume(3)[1]
Oscar.N.Trevino 2014 Resume(3)[1]Oscar TrevinoOscar Trevino is seeking a customer care role where he can utilize 9 years of call center experience and proficiency with various software programs like Microsoft Office, PeopleSoft, and Oracle. He has a background in roles providing technical support, customer service, and collections work for organizations like MondoConsultants, HCL America, Kohl's, and BBVA Compass Bank. Trevino has strong communication, problem-solving, and multi-tasking skills and is motivated to help customers while meeting production goals. He is pursuing further education at North East Lake View Community College.
Nathanielsresume (1)
- 1. NathanielGrammer 910SouthWashington,Roswell,NewMexico,88203 T:5753176990 E:nathanielgrammer@gmail.com NG Objective Tofindajobinthetechnologysupportindustrythatwillallowmetofullyutilizemy customerserviceskills. Summary I’mamultifacetedemployeewithavarietyofskills.I’mexperiencedatworkingfrom home,bothinaretailfocusedpositionandintechnicalsupport.I’mhighlycomputer literateandadaptabletomultipleplatformsanddevices.Iexcelinahomebased workenvironmentandamlookingforapositionthatallowsmetofullyutilizethat skillset. Experience CSR,SutherlandGlobalServices Roswell,NewMexico—October2015/February2016 IprovidedcustomerserviceandtechnicalsupportforBrighthouseNetworksthrough Sutherland’sworkathomecustomerservicemodule.Iwasresponsiblefortaking paymentsfromcustomers,troubleshootingtechnicalissues,andensuring customers’securityandprivacywasstrictlymaintained. Accomplishments ● Troubleshootingtechnicalissuesonmultipledevices,systems,and platforms ● Ensuredcustomerswereputincontactwiththeproperdepartmentquickly andthattechniciansweredeployedinthefieldwhennecessary ● Strictlyprotectedcustomers’personalidentificationandfinancialrecords ● Workedtoensurehighlevelsofcustomerretention CSR,TeletechWorkAtHome Roswell,NewMexico—August2015/October2015 IprovidedcustomerserviceforBestBuyviaTeletech’sathometechnology.Iwas responsiblefortakingpaymentsfromcustomersandtrackingtheirordersinan athomecallcenterenvironment. Accomplishments ● Accuracyinmaintainingcustomers’recordsandensuringpaymentswere creditedinapromptmanner ● Calmlyandeffectivelyhandledcustomers’issuesinatimelyand professionalmanner ● Facilitatedcrosscommunicationbetweencustomers,management,and retailers
- 2. Driver,Constructors,Inc. Roswell,NewMexico—2014/2015 Idrovetandemandwatertrucksandperformedmaintenanceonfleetvehiclesas theServiceTruckoperator.Iwasinchargeoftransportationofmaterialstoand fromjobsitesandensuringjobsiteswereproperlypreparedusingwatertrucks. Accomplishments ● Accuracyofdeliveryofmaterials ● Metdeadlinesandensuredobjectiveswereachieved ● Communicatedeffectivelywithofficestafftoachievegoals AssistantTaxidermist,OutofThisWorldTaxidermy Roswell,NewMexico—2009/2014 Iworkedinvariouscapacities,fromcustomerservice,recordkeeping,and repairman,inadditiontodutiesassociatedwithtaxidermy,suchasskinning,caping, andsewing. Accomplishments ● Honedskillsintaxidermyandmadeuseofcreativetalents ● Utilizedabilitiestoassistinmaintenanceoffacilities ● Assistedcustomersbyprovidingaccuraterecordsandexcellent handcraftedwork PrescriptionClerk,WalMartPharmacy Roswell,NewMexico—2008/2009 Iwasresponsibleforrecordingandinventoryingmedicalshipmentsdeliveredtothe pharmacy,aswellasmaintainingtheprescriptionsandinformingmanagementof neededitems.Ialsoperformedcustomerservicedutiesrelatedtothereceiptof prescriptions. Accomplishments ● Becamefamiliarwithmedicalterminologyandprocedures ● Assistedcustomerswithquestionsandconcernsregardinginsuranceand billing Education EasternNewMexicoUniversityRoswell Degreeinprogress IamattendingENMURinpursuitofanAssociate’sofAppliedScience. Skills ● Iamexperiencedatworkingfromhomeandthriveinthatsetting. ● Iamhighlycomputerliterateandadapttonewprogramswithease. ● Iworkwellwithothersaswellasindependently. ● Ihaveawideskillsetincustomerserviceandtechnicalsupport.