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NILOO KUMARI
Mobile: +919051355583;
E-Mail: nilurai92nitjsr@gmail.com
 CareerObjective
Seeking a challenging position in a clustered environment with a mix of Implementation
& Operational activity for IT Infrastructure monitoring tools where I can utilize my
knowledge and skills to meet the business requirements and attain the highest
standards of excellence.
 Educational Qualification
B.Tech ECE,2013,NIT Jamshedpur,India
 Experience (2.1 years)
Ericsson Global India Pvt Ltd – December 2013 – Till Date as Engineer- 2nd Level
Assurance
ORGANISATIONAL EXPERIENCE
Working in BSM project as a BSM Admin.
Duration: - 7-01-2014 till Date.
The main responsibilities includes:-
Summary:
On daily basis, I am doing scripting based on the Business Process Document shared by
application team using the VuGen tool and with different protocols like HTTP/HTML,
TruClient etc and then uploading it to BSM Tool for monitoring through different BPM
Machines and then analysing different kinds of BSM reports and error logs.I do have good
knowledge of scripting,creation and maintenance of node/user/dashboard/event etc in BSM.
Apart from this I am also doing ULR monitoring and infrastucture monitoring(CPU,Disk etc.)
And Real User Monitoring of applications through BSM.
HP BSM
 User Administration and management
 Dashboard administration.
 SAM Administration
 Report Customization
 SLM management for performance management
HP Sitescope

 Sitescope Installation and Up gradation
 Sitescope Patching
 Sitescope User Management
 Sitescope Configuration
 Sitescope Integration with HP BSM
 Template Deployment
 Analysis on various log files for troubleshooting
 Infrastructure Monitor Setup
 Threshold Architecture for monitors and associated alerts.
 BSM Integration With Sitescope
 SAM management for monitor deployment
 Alert Configuration as per infrastructure requirement
HP BPM
 BPM Administration
 BPM Integration with BSM
 Vugen Recording for Scripts
 Ajax TrueClient Protocol Scripting
 Web Protocol Scripting
 SAP Protocol Scripting
 Silverlight Protocol Scripting
 Performance and availability report analysis for BPM Transaction.
 Strong knowledge on correlation and parameterization for dynamic values.
 Strong Knowledge in debugging script issues.
HP RUM
 Configuration of application to capture the detail for session, user etc.
 Report Customization
 Availability and performance management analysis
 Deployment of SSL Keys for monitoring of Secure web base application
 Configuration of transaction as per the requirement.
HP OMi
 Filter deployment to route the incident
 Auto routing of incident in ticketing tool
HP Operation Manager
 Maintenance and support of HP OVO/OVPM/NNM infrastructure (with MOM)
 Maintenance of NNM map topology
 Maintenance of event filtering and minimize duplication
 Deployment of OVO/OVPA agents to new servers
 Deployment of Nodes
 Deployment of Policy

 OML Integration With BSM 9.20
 OML Integration with Sitescope
ITSM Tool .
 Incident Management.
 Problem management.
 Change management.
 Service management.
 Asset management.
 Creates Multiple knowledge Articles for Tickets.
 Application Supporttools
 Sitescope 11x
 HP BSM 9x
 HP Load Runner 9x
 HP Vugen 11x/12x
 HP OMi 9x/10x
 HP RUM 9x
 HP BPM 9x
 Training and Certification:
 HP RUM
 C#
 MySQL
 Asp.net
 Ado.net
 SharePoint
 Programming
 UNIX – Basic
 Vugen Scripting for Performance Management
EXTRACURRICULAR ACTIVITIES
 I have been recognized for dedication and commitment towards practicing Knowledge
Centred Support (KCS).
 Winner in Ace of confluence(Automation of Alerts to Incidents) event in ericsson.
 On the occasion of CSI-ADM Confluence 2014, I got an Ericsson Pen, Mug and
chocolate as I had answered to quiz questions.

SKILLS AND QUALITIES
 Approach challenges with positive attitude and adaptive to new technologies.
 Team skills and leadership qualities
 Punctuality and hardworking.
 Personal
 Permanent Address : Bankmens colony Kankarbagh, Patna
 Date of Birth : 27 March 1992
 Sex : Female
 Marital Status : Single
 Nationality : Indian.
 PASSPORT NO : M6321984
 Date : 12 | 31 |2015
 Place: KOLKATA

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