ºÝºÝߣ

ºÝºÝߣShare a Scribd company logo
MOHAMMAD NOMAN IFTAKHAR
E-mail: nifthkar@gmail.com
Cell: + (971)551861543
Address: AL- Murar Area Deira,Dubai.
Career Objectives
To establish myself inadynamicenvironmentandtosucceedbyutilizingmyacquiredskillsand
capabilitiesandachievingmytargetstothe bestof my abilities
Work Experiences
ï‚· From 15 Moths working as Front Desk & Reservations Supervisor in
Fortune Grand Hotel Dubai till Now.
Pearl-Continental Hotel,Pakistan. (2013 – 2015 Date)
ReceptionManager (2013–2015)
Responsibilities:
ï‚· To respond quickly and efficiently to all in-comingsales enquiries,by telephone, fax and email.
ï‚· Forwarding reservations to the hotels front offices and ensuring correct and accurate guest record is
maintained at all times.
ï‚· Coordinatingall details for theclients
ï‚· Responding and coordinatingto our internal guests
ï‚· Maintain incomingand outgoingcall records MakingPublic Relations& Co-ordination with Sales Team.
ShiftIn charge
Responsibilities:
ï‚· To receive the guests.
ï‚· Smoothly check-in Check-out procedures.
ï‚· HandlePhone callsfrompeople callingin sick.
ï‚· To overall Control of Front Office.
ï‚· Greet visitors warmly and makesure they are comfortable.
ï‚· Schedule meetings and conference rooms.
ï‚· MakingPublic Relations & Co-ordination with Sales Team.
ï‚· Prepare travel vouchers.
ï‚· Cash out people when necessary.
ï‚· To solvethe problems of staff and guests.
Hotel One,Pakistan (2010 – 2012)
Duty Manager (2010-2012)
Responsibilities:
ï‚· Manage and monitor activities of all employees and ensuringall employees perform the tasks assigned.
ï‚· Direct and oversee all hotel operations duringthe night shift.
ï‚· Conduct Briefingfor all staff duringNightShift for all VVIP guests.
ï‚· Conducting counselingand evaluationsand deliveringrecognition and also reward.
ï‚· Special Trainingsession of opera for new staff members.
ï‚· Ensure the accuratecompletion of the daily nightauditin a timely fashion.
ï‚· Must be ableto perform the full nightaudit.
ï‚· Preparation of daily summary reports.
ï‚· Remain current in all updates with regards to new procedures and training.
ï‚· Make sureand be aware of everyone safety & security.
ï‚· Processes cancellationsand modificationsand promptly relays this information to the front desk
ï‚· Handles daily correspondence.Responds to inquires and makes reservations as needed.
ï‚· Makes surethat files arekept up to date.
ï‚· Promotes goodwill by beings courteous, friendly,and helpful to guests, mangers, and fellowemployees.
ï‚· To be aware of all frontofficeprocedures and assistwith reception duties when required.
ï‚· Willingto undertake any reasonablerequest made by management in any other areas of the house.
ï‚· Configuringrates on the hotels property management system.
GuestServicesOfficerand ShiftIn charge (2010-2011)
Responsibilities:
ï‚· To receive the guest, with strong communication and good eye contact.
ï‚· HandlingReception guest associatecalls.
ï‚· Greet guests warmly and perform registration procedures.
ï‚· Liaisingwith other departments.
ï‚· Ensuringthe front desk provides a professional and friendly servicefor customers.
ï‚· Work with co-workers as partof team.
ï‚· Rooms sell process and enter and confirmroom reservations usingsellingtechniques and strategies.
ï‚· Assistguests with issues and complaints,with empathy and a focus on guest satisfaction.
ï‚· Provide guests with appropriate room assignments, room keys, directions to the rooms, while up-selling
when appropriate.
Qualification
ï‚· B Com University Of Punjab , Lahore 2013
ï‚· I Com B.I.S.E Lahore 2010
ï‚· Matriculations 2009
Computer Skills
Windows7 & 8
2012-2013 OperaSoftware Training
Experience inInternetandEmail Clients
Basicsof MicrosoftOffice (Word,Excel)
Languages
English (FluentinSpokenaswell asWritten)
Arabic (FluentinSpokenaswell asWritten)
Interests
InternetSurfing
Games
WatchingMovies
AHSAN AFZAAL

More Related Content

What's hot (20)

Jasmin Enriquez - Resume - REVISED JUL14
Jasmin Enriquez - Resume - REVISED JUL14Jasmin Enriquez - Resume - REVISED JUL14
Jasmin Enriquez - Resume - REVISED JUL14
Jasmin Enriquez
Ìý
Ebraheem Hassan Resume_1_
Ebraheem Hassan Resume_1_Ebraheem Hassan Resume_1_
Ebraheem Hassan Resume_1_
Ebraheem Abdul Aal
Ìý
jane customer service
jane customer servicejane customer service
jane customer service
Jane Chege
Ìý
Matthew Greenberg Resume 1 DOC
Matthew Greenberg Resume 1 DOCMatthew Greenberg Resume 1 DOC
Matthew Greenberg Resume 1 DOC
Matthew Greenberg
Ìý
SABZ-ALI
SABZ-ALISABZ-ALI
SABZ-ALI
Sabaz Shaikh
Ìý
ShawC_Resume_2015
ShawC_Resume_2015ShawC_Resume_2015
ShawC_Resume_2015
Connie Shaw
Ìý
REF:APPLICATION FOR A POSITION OF RECEPTIONIST, CUSTOMER SERVICE REPRESENTATI...
REF:APPLICATION FOR A POSITION OF RECEPTIONIST, CUSTOMER SERVICE REPRESENTATI...REF:APPLICATION FOR A POSITION OF RECEPTIONIST, CUSTOMER SERVICE REPRESENTATI...
REF:APPLICATION FOR A POSITION OF RECEPTIONIST, CUSTOMER SERVICE REPRESENTATI...
DORCAS ATIENO
Ìý
New-CV
New-CVNew-CV
New-CV
yem sonetra
Ìý
Resume Shukry02
Resume Shukry02Resume Shukry02
Resume Shukry02
wan muhammad shukry wan nawi
Ìý
My cv
My cvMy cv
My cv
Moustafa Moubarak
Ìý
Cv
CvCv
Cv
Mary Beth Rabuza
Ìý
MIC reciep
MIC reciepMIC reciep
MIC reciep
michael musota
Ìý
PRAJITHA RESUME
PRAJITHA RESUMEPRAJITHA RESUME
PRAJITHA RESUME
Prajitha Kakkat
Ìý
Resume
ResumeResume
Resume
kimhar725
Ìý
Joanne Escalera CV
Joanne Escalera CVJoanne Escalera CV
Joanne Escalera CV
Joanne Escalera Urot
Ìý
Christine Shuba
Christine ShubaChristine Shuba
Christine Shuba
Christine Shuba
Ìý
Nancy L Ohrmundt February 18 2016_
Nancy L Ohrmundt February 18  2016_Nancy L Ohrmundt February 18  2016_
Nancy L Ohrmundt February 18 2016_
Nancy Ohrmundt
Ìý
ALBERTO BETANCOURT resumee
ALBERTO BETANCOURT resumeeALBERTO BETANCOURT resumee
ALBERTO BETANCOURT resumee
alberto betancourt
Ìý
EW CV
EW CVEW CV
EW CV
Evan Wong
Ìý
Liliana Belmares
Liliana BelmaresLiliana Belmares
Liliana Belmares
Liliana Belmares
Ìý
Jasmin Enriquez - Resume - REVISED JUL14
Jasmin Enriquez - Resume - REVISED JUL14Jasmin Enriquez - Resume - REVISED JUL14
Jasmin Enriquez - Resume - REVISED JUL14
Jasmin Enriquez
Ìý
Ebraheem Hassan Resume_1_
Ebraheem Hassan Resume_1_Ebraheem Hassan Resume_1_
Ebraheem Hassan Resume_1_
Ebraheem Abdul Aal
Ìý
jane customer service
jane customer servicejane customer service
jane customer service
Jane Chege
Ìý
Matthew Greenberg Resume 1 DOC
Matthew Greenberg Resume 1 DOCMatthew Greenberg Resume 1 DOC
Matthew Greenberg Resume 1 DOC
Matthew Greenberg
Ìý
ShawC_Resume_2015
ShawC_Resume_2015ShawC_Resume_2015
ShawC_Resume_2015
Connie Shaw
Ìý
REF:APPLICATION FOR A POSITION OF RECEPTIONIST, CUSTOMER SERVICE REPRESENTATI...
REF:APPLICATION FOR A POSITION OF RECEPTIONIST, CUSTOMER SERVICE REPRESENTATI...REF:APPLICATION FOR A POSITION OF RECEPTIONIST, CUSTOMER SERVICE REPRESENTATI...
REF:APPLICATION FOR A POSITION OF RECEPTIONIST, CUSTOMER SERVICE REPRESENTATI...
DORCAS ATIENO
Ìý
Resume
ResumeResume
Resume
kimhar725
Ìý
Nancy L Ohrmundt February 18 2016_
Nancy L Ohrmundt February 18  2016_Nancy L Ohrmundt February 18  2016_
Nancy L Ohrmundt February 18 2016_
Nancy Ohrmundt
Ìý
ALBERTO BETANCOURT resumee
ALBERTO BETANCOURT resumeeALBERTO BETANCOURT resumee
ALBERTO BETANCOURT resumee
alberto betancourt
Ìý

Similar to Nouman Resume 2015 (DXB) RECEPTION (20)

milamonib2015
milamonib2015milamonib2015
milamonib2015
Mila Monib
Ìý
LIZ jbh
LIZ jbhLIZ jbh
LIZ jbh
Elizerbeth Wanzuu
Ìý
Amr Ali 2015 up to date
Amr Ali 2015 up to dateAmr Ali 2015 up to date
Amr Ali 2015 up to date
Amr Ali
Ìý
Iman Muhammad_update
Iman Muhammad_updateIman Muhammad_update
Iman Muhammad_update
Iman Muhammad
Ìý
Resume- Javed, Kamran.
Resume- Javed, Kamran.Resume- Javed, Kamran.
Resume- Javed, Kamran.
Kamran Javed
Ìý
Resume- Javed, Kamran.
Resume- Javed, Kamran.Resume- Javed, Kamran.
Resume- Javed, Kamran.
Kamran Javed
Ìý
MY CV 2015
MY CV 2015MY CV 2015
MY CV 2015
Mr.Mohamed Alsayed
Ìý
Tanzeel ..
Tanzeel ..Tanzeel ..
Tanzeel ..
Tanzeel Ur Rehman
Ìý
ahmed abdelwahab
ahmed abdelwahabahmed abdelwahab
ahmed abdelwahab
ahmed atef
Ìý
CURRICULUM VITAE cv
CURRICULUM VITAE cvCURRICULUM VITAE cv
CURRICULUM VITAE cv
Mulele Sikaneta
Ìý
Marisa updated cv 2017
Marisa updated cv 2017Marisa updated cv 2017
Marisa updated cv 2017
Marisa Cantuba
Ìý
Manjur Rahman
Manjur RahmanManjur Rahman
Manjur Rahman
Manjur Rahman
Ìý
Irfan s mukadam
Irfan s mukadamIrfan s mukadam
Irfan s mukadam
Irfan Sabir Mukadam
Ìý
TAAJ-Ops Mgr Aug 16 (Copy)
TAAJ-Ops Mgr Aug 16 (Copy)TAAJ-Ops Mgr Aug 16 (Copy)
TAAJ-Ops Mgr Aug 16 (Copy)
Tajbar Singh Rana
Ìý
Elizabeth cv
Elizabeth cvElizabeth cv
Elizabeth cv
علي حسن
Ìý
Ahmed Hussein CV Updated
Ahmed Hussein CV UpdatedAhmed Hussein CV Updated
Ahmed Hussein CV Updated
Ahmed Hussein
Ìý
Ahmed hussein cv updated
Ahmed hussein cv updatedAhmed hussein cv updated
Ahmed hussein cv updated
Ahmed Hussein
Ìý
Faisal_CV new1
Faisal_CV new1Faisal_CV new1
Faisal_CV new1
Faisal Mehre
Ìý
RESUME
RESUMERESUME
RESUME
Ganesh Avhad
Ìý
my cv (1)
my cv (1)my cv (1)
my cv (1)
Irfan Sabir Mukadam
Ìý

Nouman Resume 2015 (DXB) RECEPTION

  • 1. MOHAMMAD NOMAN IFTAKHAR E-mail: nifthkar@gmail.com Cell: + (971)551861543 Address: AL- Murar Area Deira,Dubai. Career Objectives To establish myself inadynamicenvironmentandtosucceedbyutilizingmyacquiredskillsand capabilitiesandachievingmytargetstothe bestof my abilities Work Experiences ï‚· From 15 Moths working as Front Desk & Reservations Supervisor in Fortune Grand Hotel Dubai till Now. Pearl-Continental Hotel,Pakistan. (2013 – 2015 Date) ReceptionManager (2013–2015) Responsibilities: ï‚· To respond quickly and efficiently to all in-comingsales enquiries,by telephone, fax and email. ï‚· Forwarding reservations to the hotels front offices and ensuring correct and accurate guest record is maintained at all times. ï‚· Coordinatingall details for theclients ï‚· Responding and coordinatingto our internal guests ï‚· Maintain incomingand outgoingcall records MakingPublic Relations& Co-ordination with Sales Team. ShiftIn charge Responsibilities: ï‚· To receive the guests. ï‚· Smoothly check-in Check-out procedures. ï‚· HandlePhone callsfrompeople callingin sick. ï‚· To overall Control of Front Office. ï‚· Greet visitors warmly and makesure they are comfortable. ï‚· Schedule meetings and conference rooms. ï‚· MakingPublic Relations & Co-ordination with Sales Team. ï‚· Prepare travel vouchers. ï‚· Cash out people when necessary. ï‚· To solvethe problems of staff and guests. Hotel One,Pakistan (2010 – 2012) Duty Manager (2010-2012) Responsibilities: ï‚· Manage and monitor activities of all employees and ensuringall employees perform the tasks assigned. ï‚· Direct and oversee all hotel operations duringthe night shift. ï‚· Conduct Briefingfor all staff duringNightShift for all VVIP guests. ï‚· Conducting counselingand evaluationsand deliveringrecognition and also reward. ï‚· Special Trainingsession of opera for new staff members.
  • 2. ï‚· Ensure the accuratecompletion of the daily nightauditin a timely fashion. ï‚· Must be ableto perform the full nightaudit. ï‚· Preparation of daily summary reports. ï‚· Remain current in all updates with regards to new procedures and training. ï‚· Make sureand be aware of everyone safety & security. ï‚· Processes cancellationsand modificationsand promptly relays this information to the front desk ï‚· Handles daily correspondence.Responds to inquires and makes reservations as needed. ï‚· Makes surethat files arekept up to date. ï‚· Promotes goodwill by beings courteous, friendly,and helpful to guests, mangers, and fellowemployees. ï‚· To be aware of all frontofficeprocedures and assistwith reception duties when required. ï‚· Willingto undertake any reasonablerequest made by management in any other areas of the house. ï‚· Configuringrates on the hotels property management system. GuestServicesOfficerand ShiftIn charge (2010-2011) Responsibilities: ï‚· To receive the guest, with strong communication and good eye contact. ï‚· HandlingReception guest associatecalls. ï‚· Greet guests warmly and perform registration procedures. ï‚· Liaisingwith other departments. ï‚· Ensuringthe front desk provides a professional and friendly servicefor customers. ï‚· Work with co-workers as partof team. ï‚· Rooms sell process and enter and confirmroom reservations usingsellingtechniques and strategies. ï‚· Assistguests with issues and complaints,with empathy and a focus on guest satisfaction. ï‚· Provide guests with appropriate room assignments, room keys, directions to the rooms, while up-selling when appropriate. Qualification ï‚· B Com University Of Punjab , Lahore 2013 ï‚· I Com B.I.S.E Lahore 2010 ï‚· Matriculations 2009 Computer Skills Windows7 & 8 2012-2013 OperaSoftware Training Experience inInternetandEmail Clients Basicsof MicrosoftOffice (Word,Excel) Languages English (FluentinSpokenaswell asWritten) Arabic (FluentinSpokenaswell asWritten) Interests InternetSurfing Games WatchingMovies AHSAN AFZAAL