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Overview of Operations
Management
Topics of the Session
 Definition Of Operations Management
 Role of Operations Management
 Operations Management transformation
process
 Transformation process of Hospital
 Types of Transformation process
 New Concept & trends of Operations
Management
 Other Trends
Learning Outcomes
By the end of this session you will be able to:
1. Define the Operations management
2. Understand the role of operations management
3. Understand the new concept & trends in
operations management.
2
The business function responsible for
planning, coordinating, and controlling the
resources needed to produce products and
services for a company
Operations Management
3
 A management function
 An organizations core function
 In every organization whether Service or
Manufacturing, profit or Not for profit
Operations Management
5
What is Role of OM?
 OM Transforms inputs to outputs
 Inputs are resources such as
 People, Material, and Money
 Outputs are goods and services
息 Wiley 2010 12
OM Decisions
Business Functions Overlap
Operations
Finance
Marketing
New Concepts and Trends in OM
 Mass Customization
 Supply Chain Management
 Outsourcing
 Lean manufacturing
 Agility
 Electronic Commerce
Other Trends
 Project Management (PERT, CPM)
 Management of Technology and
Information Systems (GPS, ERP)
 Quality and Process Improvements (Six Sigma)
Summary
1. Operations management supervise the activities
required in the production or products & Services.
2. It is the core function which is useful in every
organization.
3. It will help in the transformation of inputs into
outputs.
4. As the technology is getting advance operation
management is also emerging with new concepts.

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Overview of Operations Management.pptx

  • 2. Topics of the Session Definition Of Operations Management Role of Operations Management Operations Management transformation process Transformation process of Hospital Types of Transformation process New Concept & trends of Operations Management Other Trends
  • 3. Learning Outcomes By the end of this session you will be able to: 1. Define the Operations management 2. Understand the role of operations management 3. Understand the new concept & trends in operations management.
  • 4. 2 The business function responsible for planning, coordinating, and controlling the resources needed to produce products and services for a company Operations Management
  • 5. 3 A management function An organizations core function In every organization whether Service or Manufacturing, profit or Not for profit Operations Management
  • 6. 5 What is Role of OM? OM Transforms inputs to outputs Inputs are resources such as People, Material, and Money Outputs are goods and services
  • 7. 息 Wiley 2010 12 OM Decisions
  • 9. New Concepts and Trends in OM Mass Customization Supply Chain Management Outsourcing Lean manufacturing Agility Electronic Commerce
  • 10. Other Trends Project Management (PERT, CPM) Management of Technology and Information Systems (GPS, ERP) Quality and Process Improvements (Six Sigma)
  • 11. Summary 1. Operations management supervise the activities required in the production or products & Services. 2. It is the core function which is useful in every organization. 3. It will help in the transformation of inputs into outputs. 4. As the technology is getting advance operation management is also emerging with new concepts.