Pallavi Sharma has over 3.5 years of experience in banking operations including trade finance, customer service, and asset management. She currently works as a Forex and Trade Officer at Axis Bank processing letter of credit, bank guarantees, import/export bills, and remittances. Previously, she served as a Client Servicing Officer at Krisnela Technologies and a Customer Service Officer at ICICI Bank handling loans, accounts, cross-selling, and document management. Pallavi holds a Post-Graduate Diploma in Banking Operations and is proficient in Finacle, SWIFT, and Microsoft Office.