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- 1. SUMMARY SKILLS EXPERIENCE PAM GILBERT COTAPO Box 285, Patterson, NC 28661 | H: 828-320-5151 | pgilbert101@gmail.com Certified Occupational Therapist Assistant - Licensed with state-of-the-art academic training and more than 15 years of hands-on experience in multiple environments in both full-time and PRN positions promoting skill development designed to improve independence and quality of life for all ages. Adept at assisting Registered Occupational Therapists in providing treatments and conducting procedures, as well as carrying out functions, directing activity programs, and documenting patient progress as prescribed by attending therapist. Experience and targeted skills include: *Implement, or assist Occupational Therapists with implementing, treatment plans designed to help clients function independently, helping patients develop, recover, and improve skills needed for daily living and working. *Select therapy activities to fit patient needs and capabilities. *Monitor patient performance in therapy activities, providing encouragement. *Instruct, or assist in instructing, patients and families in home programs, basic living skills, or the care and use of adaptive equipment. *Maintain and promote positive attitude toward patients and their treatment programs. *Observe and record patient progress, attitudes, and behavior to maintain detailed patient records. *Assess the daily living skills or capacities of physically, developmentally, or emotionally disabled clients and aid them in acquiring skills including dressing, grooming, and developing adaptive skills for independent living. *Communicate and collaborate with other healthcare professionals involved with patient care. *Proficiency in pediatrics to geriatrics and in psychiatric care. *Adept at modalities such as E-Stim, ultrasound, manual therapy, joint compression / mobilization, kinesiology, fluidotherapy/dry heat therapy, hand/finger/wrist dexterity. Gentle and skilled with therapy procedures Splinting capability Medicaid billing competency Case management expert Geriatrics experience Assistive Technology Communication Devices Head injury knowledge Acute rehabilitation background Observant Empathetic and patient Outpatient therapy background Team training and supervision Acute care comprehension CPR training Dysphagia knowledge Apraxia knowledge 06/2016 to 05/2017 Certified Occupational Therapy Assistant NCDHHS-Broughton Hospital 鐚 Morganton, NC Assisted patients to reach their fullest potential for increase independence in their psychical, social and cultural environments in community. Facilitated ADLs and assisted patients with functional mobility to increase comfort and quality of life. Assisted patients with physical movements to help restore function and lessen pain and disability. Identified and properly documented patient goals, evaluated progress and planned reevaluation. Regularly evaluated effects of treatment and adjusted to achieve maximum benefit. Compassionately assisted patients with debilitating conditions such as back pain, arthritis, fractures, sports injuries, head injuries, strokes and cerebral palsy. Advocated for and strove to protect the health, safety and rights of the patient. Provided the highest quality of care to patients and their families. Strictly abided by a regular schedule of therapy. Maintained organized documentation and patient files. Worked with patients diagnosed with Autism Spectrum Disorders, Down Syndrome, Mental Retardation and Articulation and Phonological Processing Disorders. 04/2015 to 01/2016 Customer Service Manager Wal-Mart Neighborhood Market 鐚 Hudson, NC Executed cash transactions quickly and accurately. Greeted all customers. Supervised front end cashier employees per shift. Executed cash transactions quickly and accurately. Greeted all customers. Handled products and equipment in accordance with safety and sanitation guidelines. Conducted price checks for cashiers and service clerks. Checked out customers and bagged items quickly. Safely operated manual and electric pallet jacks. Served shoppers in a prompt, courteous and friendly manner. Managed an efficient, friendly and effective front end cashier staff as well as managed service desk . Emphasized fast, friendly customer service. Communicated and exemplified the company's vision and goals. Accurately made change for cash transactions.
- 2. EDUCATION AND TRAINING Consistently received a 100% rate of customer satisfaction. 02/2010 to 02/2011 Home Health Rehab CALDWELL COUNTY HOME HEALTH 鐚 Lenoir, NC Compassionately assisted patients with debilitating conditions such as back pain, arthritis, fractures, sports injuries, head injuries, strokes and cerebral palsy. Recommended equipment and in-home modifications. Consulted with other direct-care staff and worked with caregivers to implement home programs that achieved occupational therapy goals. Identified and executed opportunities for performance improvement within all service areas. Advocated for and strove to protect the health, safety and rights of the patient. Provided the highest quality of care to patients and their families. Provided in-home rehabilitation to patients of all ages, facilitating basic self-care and home management techniques targeting in-home safety. 02/2008 to 02/2014 Occupational Therapist Assistant CAMELOT MANOR NURSING & REHAB CENTER 鐚 Granite Falls, NC Facilitated ADLs and assisted patients with functional mobility to increase comfort and quality of life. Created individualized home exercise programs for outpatient therapy clients to improve health and wellness. Assisted patients with physical movements to help restore function and lessen pain and disability. Instructed patients in the safe and effective use of pulleys, weights, inclined surfaces and other equipment. Regularly evaluated effects of treatment and adjusted to achieve maximum benefit. Reviewed physician referrals and patient medical records to formulate an accurate diagnosis and best course of treatment. Compassionately assisted patients with debilitating conditions such as back pain, arthritis, fractures, sports injuries, head injuries, strokes and cerebral palsy. Compassionately assisted patients with debilitating conditions such as back pain, arthritis, fractures, sports injuries, head injuries, strokes and cerebral palsy. Provide rehabilitative therapy under direction of OTR/L to patients across age groups from pediatrics to geriatrics. 01/2008 HGI HEALTHCARE 鐚 Charlotte, NC Traveling OTA Traveled to South Boston, VA for travel assignment in long term care facility, working with various modalities with contractures for release and splinting and other treatments targeting safe independence with all essential basic self-care skills within patient environment. Set up OT program within facility. 01/2004 to 01/2008 PAM GILBERT, COT A/L CAROLINA THERAPY SERVICES 鐚 Boone, NC Led patients in therapeutic activities as prescribed by OTR/L in long-term care facility, assisting patients to reach highest level of independence in order to facilitate safe return to home environment. 01/2004 to 01/2006 GATEWAY NURSING CENTER 鐚 Lenoir, NC Led patients in therapeutic activities as prescribed by OTR/L in long-term care facility, assisting patients to reach highest level of independence in order to facilitate safe return to home environment. 01/2004 to 01/2005 LEADERSHIP & VOLUNTEERISM ADDITIONAL COTA/L PRN EMPLOYMENT CAREER STAFF UNLIMITED TOTAL CARE, INC FRYE REGIONAL MEDICAL CENTER LEGACY HEALTHCARE SERVICES, Lenoir & Boone, NC CORNERSTONE REHABILITATION SERVICES NC VANCARE, INC. / KINDRED REHAB SKILL CREATIONS, Lenoir, NC ACCESS, INC NOVA TECH CORPORATION RUTHERFORD HOSPITAL 鐚 Connelly Springs Charlotte Wilkesboro Hickory Lenoir Boone Rutherfordton, NC Led patients in therapeutic activities as prescribed by OTR/L in long-term care facility, assisting patients to reach highest level of independence in order to facilitate safe return to home environment. 01/1997 to Current Caldwell County Hospice 01/1992 to Current Foothills Area Head Injury Support, Group Leader 01/1992 to Current Brain Injury Association of North Carolina A.A.S: Occupational Therapist Assistant Caldwell Community College & Technical Institute 鐚 Hudson, NC Occupational Therapist Assistant
- 3. SKILLS basic, direction, Geriatrics, long-term care, Nursing, Occupational Therapist, assisting patients, pediatrics, rehabilitation, safety, therapy