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- 1. PARVEEN KUMAR JAIN Mobile: 91-9811926070, 91-9212106070, 0124-6455555 | E-mail: parveenjain65@yahoo.co.in SENIOR MANAGEMENT PROFESSIONAL General Administration Facility Management Project Management Security Management EXECUTIVE SNAPSHOT: Proactive, a General Administration & Facility Management Professional, with extensive experience in managing General Administrative Activities, Personnel Management, Policy Implementation, and Facilities Management. Companies worked with: Tata Teleservices Ltd | Hitech Drilling (A TATA Enterprise) | Kanoria Chemicals & Industries | Indian Sulphacid Industries | Ashok Hotel & Samrat Hotel (ITDC). Track record of successfully ramping up new establishment projects apart from renovation, expansion and relocation projects in close coordination with Architects, Consultants, Engineers as well as the local officials. Adroit in managing entire audits of the prospective company; Gain Membership of the Business Continuity and Management System (BCMS) and Cross Functional Teams. Proficient in effective liaison with State / Central Government Departments & Development Authorities; skilled in obtaining necessary sanctions / approvals for effective handling of commercial & administrative activities respectively. Consistent Performer, an excellent communication skills; distinguished abilities in leading & training multi-functional teams for successful process operations; effective in developing service standards (SLA) for performance excellence. FUNCTIONAL EXPERTISE | CORE SKILLS: Real Estate & Project Management Space Acquisition Lease Negotiation and Finalization Office Space Design & Conceptualization Interior Fit out Contract Finalization Project Delivery - Budget & Time Project Cost Certification Lease Administration Lease Management Renewal and Termination Lease terms Compliance Corporate and Legal Governance Contract Management Request for Proposal (RFP) Expertise SOW (Scope of works) Development SLA Development and Execution Vendor Evaluation Matrix Negotiation and Finalization STPI and Custom Bonding Processes Property & Facilities Management Engineering Services Janitorial and Pest Control Physical Security & Fire Safety Vendor Management Administration & Cost Management General Administration Department Policies & Procedures Budget Control and Variance Reports Infrastructure Management Front Office & Contract Administration IT / Telecom Infrastructure, AMCs Travel Desk Operations Housekeeping / Security Canteen / Transport Management Space Management EHS Process & Evacuation Procedures CSR and Green Initiatives EMPLOYMENT DETAILS: Currently engaged with a Partnership Venture in Production & Supply of Corporate Gifts, Novelty Items, Promotional Activities and Events for multiple corporate clients; since March2016 till date TATA TELESERVICES LTD. Sept2001 to Feb2016 Senior Manager Administration & Facilities Led the Facility Management & General Administration for Noida site admeasuring 3.70 Lac Sq. ft. set up; Event Management, Vendor Finalization and Rate Negotiations, Liaison with the Government and Non Government Organizations, Estate Acquisition and Launching of New Offices across the country etc. Managed day-to-day General Administrative activities including Infrastructure Management, Staff Welfare, Cafeteria, Travel, Housekeeping, Couriers, Printers, Stationary, logistics, Security, Legal, etc; having good control on overall Administration. Responsible for overall budgeting & cost management; CAPEX, OPEX budgeting and allocation, Spend analytics; policies & procedures formulation & implementation; contract management; engineering services and lease administration.
- 2. Established standardized processes and systems across the site to achieve efficiencies and cost optimization. Established Administration department at Delhi H.Q; pivotal in setting up of Circle Offices, Guesthouse, Vendor Selection & Finalization for all the supplies & Services (like Housekeeping, Security, Maintenance etc.), led complete administration support during the Launch of Services (Delhi & NCR Services launched in record 8 months time with 131 sites in place), New office and Retail outlet Launch etc; organizing & participating in several internal & external audits by auditors Independently handled all the major projects like Indicom Building Set Up (Area Approx: 1.50 Lac sq.ft.), Sector 63 Noida Office (Area Approx: 60,000 sq.ft.), Tata Teleservices Corporate Park (Area 3.70 Lac sq.ft.); launched TATA Docomo Offices across the country; after successful accomplishment of Tata Indicom Projects, subsequently shifted all the 6 offices in the New Indicom Building without wasting a single man hour and without hiring packing & logistic vendors; saved more than Rs.10 lacs. Meticulously saved Rs. 30 Lacs per month Rentals by shifting Tata Docomo Employees in existing offices; subsequently hired new offices as per the requirement; saved 5 to 6 Crs. CAPEX by utilizing old inventory at different locations. Achieved a Super Star Award in PAN INDIA HR Townhall for smooth establishment of all departments to new location along-with time saving management. Designed & developed Project Maitri for strong relationship with landlords and zero rental increments. Initiated multiple Fun@Work activities for employee friendly work environment; appreciated in E-Sat (Darpan). Introduced one to one feedback program with the employees on monthly basis to resolves their queries; constituted the Committee like Canteen, Security & Safety, Events etc. and involved internal customers and action taken for the improvements. Organized regular CAR (Customer Assessment Rounds) with the Senior Management Team for improvement in the facility. Planned & execute new concept C-A-R-D (Concern Action Responsibility Date of Closure) to sort out the complaints of both Employees & Senior Management. Appointed as the Secretary of Noida Employees Well Being Committee; Core Team Member of BCMS (Business Continuity Management System) of the First Certified Tata Teleservices. Arranged Concierge Services Helpdesk in the office for employees personal use including Electricity Bill, Telephone bills, School Fee, Personal Courier, Driving License (New/Renewal), Passport Services, Movie Tickets etc. on a very nominal charges. Introduced Online Process for employee requisites for Stationary, Housekeeping, O&M, Security, Pantry, etc. HITECH DRILLING SERVICES LTD., Delhi (A TATA Enterprise) Apr1994 to Sept2001 Assistant Manager Administration & Executive Assistant | Reporting: VP-Finance & Company Secretary General Administration for the entire 40000 sq.ft. area including Housekeeping, Security, Cafeteria & Pantry Services, vendor selection & development, Bills Raising, safety/security set up, Government Liaison of the company. Responsible for both the internal and external audits; Transport Management for both hired as well as own fleets; generating Monthly Provisions & MIS for the Senior Management; Travel & Hotel Bookings. KANORIA CHEMICALS & INDUSTRIES LTD., New Delhi (A Leading Chemical Company) Jan1989 to Apr1994 Executive Secretary to Joint MD Assisted the Joint Managing Director of the company in day to day operations; managed entire JMD Office; coordinated with the various stakeholders; gathered and updated MIS; arranging meetings with the Government and Non Government organizations. Worked for short tenures with INDIAN SULPHACID INDUSTRIES LTD. (A Modi Group Company); ASHOK HOTEL & SAMRAT HOTEL (ITDC) in General Administration activities from 1987 to 1989 EDUCATION: B.A, Bachelor of Arts from Motilal Nehru College, Delhi University in 1986 PERSONALITY TRAITS: Enthusiastic, Self Motivated with an Entrepreneurial Approach; Honest, Innovative, Prudent, a Strong Team Leader along with prompt decision making skills and an approach towards assurance of Compliance to all Rules & Regulations. PERSONAL DETAILS: Contact Details : Mobile: 9811926070, 9212106070, 0124-6455555 | E-mail: parveenjain65@yahoo.co.in Address : 547 A, Sector 22, Gurgaon 122015, Haryana, India